Awesome! Finally I can enjoy air travel again. Airports are the weak link in air travel. They are…read morebig, often old, dirty, overcrowded, noisy, impossible to navigate, poorly signed, lousy food, uncomfortable seating, you have to be there too long with nothing to do, and on and on, etc., etc. Maybe you can tell, I really don't like airports... and as a result I don't like flying. "Akron Canton Airport " may have changed my mind. I just had the best airport experience I can remember in a long long time. I parked right out front. And a man in a van followed me to my parking space and took me and my luggage directly to the entrance... FOR FREE! Can you believe that? Then when I entered the building it was clean, not crowded, good signage, friendly helpful people, efficient. It was a breath of fresh air. If at all possible, I will use this airport for all my travel.

CAK is the ONLY way to go! We love our nonstop Allegiant and Breeze flights with hassle free TSA,…read moreAkron Coffee Roasters Mole Latte and pre flight cocktails at the Observation Deck overlooking the airfield! The airport is so clean and less crowded! I will always choose CAK over CLE any day! So happy to hear they are expanding their flight offerings and parking!

Horrible! Been waiting for an hour for my luggage and I…read moreknocked on your door. You can hear people talking and conversations within each other but no one wants to help! Absolutely the worst customer service I've ever experienced!

They had my luggage delayed by two planes, and when I went to pick it up the next day the tsa lock…read moreI had on it was scuffed to hell and there were scuff marks on the luggage itself. I don't even know how to report it. There is also never anyone around to talk to at the desk from any of the registers at this airport. I don't know if it's cause of the population size or what, but in both the late afternoon and morning there wasn't a soul around. Someone not even associated with United had to help me get my luggage back. American Airlines: 1 United Airlines: 0

Delta airlines is a poorly run airline. Only gave them 1 star because they don't have negative…read morestars. Kids flight was delayed for about an hour. They were suppose to have a window seat, they changed that for unknown reasons. FO NOT FLY DELTA! Good thing they didn't have to make any connections..

Traveling by car from Youngstown (awake at 5a, left at 6a) to catch a Delta 10:00 am. flight from…read moreCanton/Akron to Milwaukee using my credit card miles. Received a text a little after 8 am. as I was pulling into the airport entrance that the flight would be delayed till noon. OK things happen. Had breakfast $$ and was waiting till I received another text that the flight would be delayed again; this time till 3 pm. WTF! 10 hrs. totally wasted. Changeover in Detroit and because we were late and the adjoining flight was on time we literally had to run in order to catch the next flight. Both jets were old and small and you couldn't fit your carryon in the overhead unless it was a backpack. Had to check mine so it cost me $25 more initially and again for the changeover. My bad was just taken at the gate and I was never told there would be an extra charge. That extra $100. in miles came in my statement in the mail later. SURPRISE. Finally arrived at 5 pm. I'm a 71 yr. old Vietnam veteran with an injured left knee that makes me limp pretty bad. I had a ball cap on with my branch of the service. It must have been the wrong branch because for some unknown reason at the boarding desk in Detroit I was asked to wait and then told to board last. ??? Due to Delta's inability to run on time, last minute notification, placing the burden to catch up on the customer and rudeness of their people I will never fly Delta again, so much so that I will go out of my way not to.

They don't even deserve 1 star. I paid over $890 dollars on a flight. Such a scam and careless of…read moreone's belongings. They made me check my carry on when over booked and destroyed my carry on refusing to replace it or compensate me. Avoid this airline or don't surrender your carry on bag! Such a rip off scamming airline.

I was originally supposed to get into sna at 945pm and then bc of delays, they had me scheduled…read morewith TWO layovers AND sleeping at the airport on one of them and getting in at 9am tomorrow, adding 11 hours to my trip. Dean at the desk told me he would keep hitting refresh for me to get me something better and then I was sitting at the restaurant on the phone and he came up and handed me a ticket and he rerouted me to lax first class getting in at 1145 pm same night as my original flight! Sherry was also so sweet and helpful! They both did anything in their power to help me!

DO NOT GO HERE! the communication from the staff is terrible. Purchasing foreign currency was a…read morehassle. Beware of this location!

Great people to work with, the bright colors and all the maps and other materials that they have on…read moredisplay very helpful as you are waiting for service. Great selection of travel products!

Great staff and quick with service. Nice facilities if you're hanging out for a while. Pricing is…read morevery competitive on fuel and worth a look. Ramp can be busy with parked aircraft.

Great FBO to fly into. Staff is very friendly and the new renovations to the entire place look…read moregreat! Pilot lounge has four nice lazy boys to rest on!

Called to get a quote for a ride to the airport. After asking for the exact address he said, "You…read moreknow what? Just go on our website and check the rate there, okay?" Went to the website, no rate calculator anywhere. What a way to run a business!

I needed to cancel a paid reservation. To do so I had to call. During that call I asked if I would…read morereceive a refund for my cancellation and was told I would have a credit. Upon emailing them and asking about this credit, I was told I did not have a credit. If you decide to do business with them, be sure to get everything in writing. It is clear that their administrative practices are questionable.

#1 CLE to LAX - Spirit lost our check-in suitcase! My brother and I called Spirit customer service…read morethe next day and were hung up on 3 times. Then finally told us the luggage was found at LAX Airport. So we spent 5 hours driving in holiday traffic that night to get it. #2 CLE to LAX - I was not charged for my 8-year-old daughter's little carry-on suitcase so I thought it was small enough to be considered a personal item. #3 LAX to CLE - Gate wanted to charge me $100 for my daughter's suitcase. I complained about the lost luggage from CLE to LAX...and how miserable we were the first 2 days of our trip... their response was aggressively grabbing my 2 boarding passes and removed us from the flight. At the gate, the 3 young male punks were laughing when my daughter cried herself to sleep on the chair. #4 LAX to CLE - Spirit sold our 2 seats to someone else and didn't credit us $650 for the one way back home. Spirit said we were NO SHOW from LAX to CLE even though they checked us in and sent our check-in luggage to Cleveland. So we had to go without clothes again! This time for 2 more days! #5 LAX TO CLE - I paid $1,000 for 2 one way tickets back to CLE with AMERICAN AIRLINES. Spirit never credited me half of my roundtrip tickets which I paid $1300 for. #6 So I ended up spending $2300 dollars for 2 R/T tickets.... More than what United and AA would have charged... Last Resort, last phone call I Spoke to manager customer service and he said to file a complaint on website... just another case claim # in which will be deleted like many others... no refund.. no credits. Nothing but misery.... OWRQMH Spirit Airlines ATTN Guest Care 2800 Executive Way Miramar, FL 33025

Spirit airlines The new Greyhound of the sky's ! I Use to think that was southwest . Total vibe is…read morejust terrible. Watch out They will nickel and dime you to death with fees now and at $4.50 bottle water and $5 for a bag of m&ms you would think coustomers service would be phenomenal, but it ain't. New bag fees of $75 /$125/$200 for your checked bags being over weight by 1 lb and thats just to start . $25 to check in with a person also now at the counter , plus there self check in bag machines take at least 20 minutes per person to check in with and thats if they don't reset on you or your bag doesn't weight right at 40 lbs or under . I Saw several people that happened to and there was only one person helping out on eight machines , and they had to reset them several times to get them to work . You think your gonna save a little money but it ends up being around the same as a real airline in the long run . Think next time ill just use delta or American air lines so i don't have to be treated like just another cash cow to them .

A few years back, first time in Ohio. Wasn't able to get Uber in the area I was in. Quickly…read moresearched online and found Mike. Almost late for my flight, luckily Mike was able to pick me up from my hotel after his previous customer and made it to the airport in time!

Early PU this AM at 5:45. Mike a few minutes early and got us to airport directly. Will definitely…read moreuse again when we fly again in a few weeks.

We are planning a very big trip to Europe that has 5 stops in 5 different countries. Jordan is…read morehelping us plan the trip, which includes planes, trains, tours and hotels in all of them. Jordan is very prompt and super knowledgeable about all of the stops. It has been a real joy working with her and I wouldn't do an international trip without her in the future. 10 out of 10.

Kris Figinsky was excellent at helping us plan our trip to Cancun! She not only got us a great deal…read moreat a beautiful resort, she gave us very detailed information and tips on navigating our way through the airport and through Mexico as well. She was spot on with all of her information and we felt comfortable knowing what to expect in a foreign country. We will definitely go to Kris for any upcoming travel plans!