Low stress ,low hassle, airport. Even the TSA agents are friendly!…read more Because it's such a small airport everyone that is there for travel also feels less stressed and no one is rushing around. We flew from CAK to Florida on Breeze Air- and again, low stress friendly flight attendants and even the pilot was funny ! This airport is farther than Cleveland for us but the ease of flying out of CAK is worth the drive.

It's so easy and convenient to fly from this regional airport. They have long term parking for…read more$13/day with a short walking distance to the terminal. Lines for checkin and TSA are super short. The gate area has restrooms, a water bottle filler, and a coffee shop. Our American Airlines flights were both on time. Highly recommend supporting this local airport even if the ticket cost is a bit higher.

Horrible! Been waiting for an hour for my luggage and I…read moreknocked on your door. You can hear people talking and conversations within each other but no one wants to help! Absolutely the worst customer service I've ever experienced!

They had my luggage delayed by two planes, and when I went to pick it up the next day the tsa lock…read moreI had on it was scuffed to hell and there were scuff marks on the luggage itself. I don't even know how to report it. There is also never anyone around to talk to at the desk from any of the registers at this airport. I don't know if it's cause of the population size or what, but in both the late afternoon and morning there wasn't a soul around. Someone not even associated with United had to help me get my luggage back. American Airlines: 1 United Airlines: 0

I'd never heard of Breeze airways until I was searching for a direct flight to Charleston. A…read morefriend of mine recommended CAK and I found Breeze whose purpose is for underserved markets. The price was comparable to a flight from CLE with a connection. The A220 was comfortable and the team was very professional. We gate checked a stroller and car seat. It was very convenient. I would definitely book again with Breeze. My only reason for four stars versus five is because I was disappointed that my granddaughter could not be put in her mother's baby carrier. This would've been safer than free arm holding in case of unexpected turbulence. In the future while she is under two, I will get a seat and put her in a car seat for safety. Fortunately , we encountered no turbulence. The flight was smooth - but turbulence can happen with little to no notice.

First time flying Breeze and enjoyed it! I am booking another flight as we speak! Thank you Breeze…read morefor making my experience pleasant!!!!!

I was originally supposed to get into sna at 945pm and then bc of delays, they had me scheduled…read morewith TWO layovers AND sleeping at the airport on one of them and getting in at 9am tomorrow, adding 11 hours to my trip. Dean at the desk told me he would keep hitting refresh for me to get me something better and then I was sitting at the restaurant on the phone and he came up and handed me a ticket and he rerouted me to lax first class getting in at 1145 pm same night as my original flight! Sherry was also so sweet and helpful! They both did anything in their power to help me!

They don't even deserve 1 star. I paid over $890 dollars on a flight. Such a scam and careless of…read moreone's belongings. They made me check my carry on when over booked and destroyed my carry on refusing to replace it or compensate me. Avoid this airline or don't surrender your carry on bag! Such a rip off scamming airline.

DO NOT GO HERE! the communication from the staff is terrible. Purchasing foreign currency was a…read morehassle. Beware of this location!

Great people to work with, the bright colors and all the maps and other materials that they have on…read moredisplay very helpful as you are waiting for service. Great selection of travel products!

Great staff and quick with service. Nice facilities if you're hanging out for a while. Pricing is…read morevery competitive on fuel and worth a look. Ramp can be busy with parked aircraft.

Great FBO to fly into. Staff is very friendly and the new renovations to the entire place look…read moregreat! Pilot lounge has four nice lazy boys to rest on!

Called to get a quote for a ride to the airport. After asking for the exact address he said, "You…read moreknow what? Just go on our website and check the rate there, okay?" Went to the website, no rate calculator anywhere. What a way to run a business!

Never finished reservation a trip that was 4.23 miles ( determined by their app ). Was 42.97…read more!!!!!!!!!

#1 CLE to LAX - Spirit lost our check-in suitcase! My brother and I called Spirit customer service…read morethe next day and were hung up on 3 times. Then finally told us the luggage was found at LAX Airport. So we spent 5 hours driving in holiday traffic that night to get it. #2 CLE to LAX - I was not charged for my 8-year-old daughter's little carry-on suitcase so I thought it was small enough to be considered a personal item. #3 LAX to CLE - Gate wanted to charge me $100 for my daughter's suitcase. I complained about the lost luggage from CLE to LAX...and how miserable we were the first 2 days of our trip... their response was aggressively grabbing my 2 boarding passes and removed us from the flight. At the gate, the 3 young male punks were laughing when my daughter cried herself to sleep on the chair. #4 LAX to CLE - Spirit sold our 2 seats to someone else and didn't credit us $650 for the one way back home. Spirit said we were NO SHOW from LAX to CLE even though they checked us in and sent our check-in luggage to Cleveland. So we had to go without clothes again! This time for 2 more days! #5 LAX TO CLE - I paid $1,000 for 2 one way tickets back to CLE with AMERICAN AIRLINES. Spirit never credited me half of my roundtrip tickets which I paid $1300 for. #6 So I ended up spending $2300 dollars for 2 R/T tickets.... More than what United and AA would have charged... Last Resort, last phone call I Spoke to manager customer service and he said to file a complaint on website... just another case claim # in which will be deleted like many others... no refund.. no credits. Nothing but misery.... OWRQMH Spirit Airlines ATTN Guest Care 2800 Executive Way Miramar, FL 33025

Spirit airlines The new Greyhound of the sky's ! I Use to think that was southwest . Total vibe is…read morejust terrible. Watch out They will nickel and dime you to death with fees now and at $4.50 bottle water and $5 for a bag of m&ms you would think coustomers service would be phenomenal, but it ain't. New bag fees of $75 /$125/$200 for your checked bags being over weight by 1 lb and thats just to start . $25 to check in with a person also now at the counter , plus there self check in bag machines take at least 20 minutes per person to check in with and thats if they don't reset on you or your bag doesn't weight right at 40 lbs or under . I Saw several people that happened to and there was only one person helping out on eight machines , and they had to reset them several times to get them to work . You think your gonna save a little money but it ends up being around the same as a real airline in the long run . Think next time ill just use delta or American air lines so i don't have to be treated like just another cash cow to them .

A few years back, first time in Ohio. Wasn't able to get Uber in the area I was in. Quickly…read moresearched online and found Mike. Almost late for my flight, luckily Mike was able to pick me up from my hotel after his previous customer and made it to the airport in time!

Early PU this AM at 5:45. Mike a few minutes early and got us to airport directly. Will definitely…read moreuse again when we fly again in a few weeks.

We are planning a very big trip to Europe that has 5 stops in 5 different countries. Jordan is…read morehelping us plan the trip, which includes planes, trains, tours and hotels in all of them. Jordan is very prompt and super knowledgeable about all of the stops. It has been a real joy working with her and I wouldn't do an international trip without her in the future. 10 out of 10.

Kris Figinsky was excellent at helping us plan our trip to Cancun! She not only got us a great deal…read moreat a beautiful resort, she gave us very detailed information and tips on navigating our way through the airport and through Mexico as well. She was spot on with all of her information and we felt comfortable knowing what to expect in a foreign country. We will definitely go to Kris for any upcoming travel plans!