We had a great experience at the Victoria store. My wife has very hard to fit feet, different…read moresizes, bunions and orthotics. Nathan helped her with a foot scan, then patiently helped her in to various models and widths until she found just the right pair. He really was knowledgable and went out of his way to make sure she got the right shoes.

Aidan, you helped me find the shoes of my dreams. I wasnt sure what style I was after but I knew I…read morewanted New Balances. Aidan helped me pick out different shoes that suited 'the vibe' I was going for. He offered pristine fashion advice, he was a pleasant conversationalist and went above and beyond in ordering New Balances in for me! I can't wait to pick them up and to shake hands with this employee. I bet they're an aquarius, so you already know they have good vibes. NB is lucky to have an employee like Aidan *thumbs up emoji*

Decent sale section (best prices within walking distance) & nice staff…read more *yelp wants longer reviews... Ain't nobody got time for that! So here are a couple of sentences to please the people of yelp who think that people need to keep reading reviews instead of getting on with their lives

Went in with my partner so they could purchase a coat. I heard a clerk mocking a customer for…read morereturning an item for larger size. "Too much PF Chang's..." was this clerks on going rant for approximately a minute before a female clerk reminded him that there were customers in the store. Perhaps a new line of work is in order for this employee. We won't be back as we do not wish to condone body shaming and poor customer service!

Friendliness of staff is seriously lacking. Lululemon stores have a reputation of being very…read moreunwelcoming and unfriendly but wow! I just thought it was a rumor, well... the rumor is true. Back to Athleta I go.

I came in twice to scope out my newest purchase. After hearing so much about the comfort of these…read moreclothes, wanting them for years, and finally clearing out my closet... I decided to do it! I tried on the Commission Pant Slim, which, as it happens, are the perfect leg length for me. That being said, they offer a free hem service with any pants that you purchase, in case you need to adjust the length. During my first round through, Beka helped me out and was AMAZING, being personable, helpful, and pleasant to be around. I didn't get anything this time around but I knew they were on my radar. I was going to wait and see if I could swing a discount from some friends in Calgary who could ship it back here but a few days later, I got impatient and walked back into this location to just get a dang pair. Beka was working again and I actually witnessed her going to all sorts of lengths to help someone out; a mom was shopping for her son and Beka was on the phone with him, making sure that everything was to his liking. What a star! I knew what I wanted so I came in, tried the pair back on to make sure it was the same as I had before, and then head back over to the counter. I was happy to have the process be as simple as it was, but when I got to the counter, the fellow working seemed to want nothing to do with me. I understand that my humour may be a bit corny and possibly not his cup of tea, but at least smiling and offering a bit of conversation would be appreciated, when I'm dropping $150 on a pair of pants. So it seems like some of the team here is fantastic, while some others could use a bit of a reminder that they are customer-facing representatives! All in all, I'm extremely happy with the pants and my experience was pretty dang good. Yes, their products are overpriced and you pay for the brand, but I have to say I REALLY do love the feel of them.

If I could give this guy no stars I would. I called about buying a football jersey (in the nicest…read moretone) and he said "uh no, we are gearing up for baseball season.. you're alittle late to the party" when I asked if he knew of any other store I could possibly buy from. Clearly I know football is over, but it was a Valentine's Day gift for my boyfriend, and gil, bill, whatever the hell is name was, was rude as hell. Goodbye, I'll never recommend this store, or shop from him. He has terrible customer service z

Very nice to see plenty of 'other' teams and not just local teams in order to 'maximize sales'…read morewhich is very corny in my opinion. Good selection. Already bought like eight shirts/jerseys here. Rams and Chiefs very hit this season. May need to upgrade the wardrobe. Store is clean. Guys are cool. 5/5

Great customer service! Manager went out of his wsy to check on availabilty on jereysread more

I've been here twice in the last year and have had great service both time. Staff is helpful and…read morenever once seen disrespectful. Bought a couple hoodies on discount for $30 and my wife bought a couple $20 tumblers. Will always come back when in the area.

great shop, great staff, decent selection. inflations a thing so I have to accept prices have gone…read moreup everywhere. Glad we still have stores like this

I found this store to be just amazing. The service from the manager about all things to do with…read morepaddle boarding was amazing. Great deals on clothes for my kids and even some free stickers for my 9 year old son with his purchase. I will be back next time I go to Victoria.

A wide selection, but when I asked for a minor or repair sales person became instantly…read morerecalcitrant, but finally agreed, the fix has held.

I was walking downtown with my close friend, who lives in the area. We were searching for an…read moreindependent bookshop to frequent. I came across this shop and decided to have a look around. They had tea samples outside (don't mind if I do! ;-)). I have an increasing interest in upscale and high end vintage inspired fashion, with a unique and otherworldly twist. The style this store projected was victorian, vintage, mixed media, otherworldly, and artsy. The prices for the clothing are on the high end, which is to be expected. I ordered an earl grey tea to go. I really enjoyed it. I love sipping tea while I shop.