They have a great selection of quality clothes. Josh was fantastic. He was so patient in helping my…read morehusband Guy pick out something to wear as father of the groom. He chose something that Guy looked great in but was also comfortable in, which for someone who usually only wears ripped work clothes is a real achievement! Thanks again, Josh.

Can I Give You My Money? No Thanks. If you're looking for…read moreexceptional service and a welcoming atmosphere, Outlooks Menswear is NOT the place to find it. During a short visit to Duncan for Father's Day, I was excited to spend quality time with my Dad and treat him to some new clothes. We searched for menswear options and Outlooks came up first, so we headed there full of enthusiasm and ready to shop. We walked in smiling and ready for a great experience. I introduced my Father and explained we were looking to outfit him with some new pieces. The saleswoman took one look at him and flatly said, "We have nothing for him." No effort. No conversation. No alternative suggestions. Just a dismissive brush-off and out the door we went--feeling dejected and frankly, unwelcome. Thankfully, just two doors down was Jim's Clothes Closet. Not only did they greet us warmly, but their amazing team, especially CoCo, helped my Dad find pants in the exact size the Outlook's employee insisted wouldn't fit him. On top of that, he left with shirts, belts, a hat, and a great vest--plus a smile on his face. Outlooks Menswear gave us the worst customer service experience I've had in years. If you value your time, your money, and being treated like a human being, keep walking right past this place.

I happened upon this shop while visiting Victoria. I was searching for vintage clothing on Yelp;…read morewhile this shop is not vintage, I'm glad it popped up. My boyfriend doesn't often shop for casual clothes so it was a nice treat for him to get such attentive customer service. The gentleman working was happy to give feedback and picked out some nice pieces while speaking about the quality of items they bring in. Most of the items are either made local or sweatshop free in the USA. This is the kind of quality I want to spend money on and is generally a deciding factor when I make any purchase. I also wanted to speak about the simplicity of the decor and layout of the shop. Great merchandising as it really draws the eye in. They also sell some quality accessories including footwear, bags, ties and sunglasses. We will certainly be back when we visit the island again.

Crisp and neat men's clothing…read more I spent $70 on a t-shirt here. $70. I only went through with it because my girlfriend said it was the best fitting t-shirt she'd ever seen on me (though I have to say I think she's right). Thumbs down on the lighting in the change room though. Someone should probably fix this.

Products are marked with prices lower than they ring up at the till, which isn't a huge deal, until…read moreyou bring it up and the owner himself won't honour the sticker price. It's not even about the money - it was a $4 difference, but to have the owner actually scoff in your face is where I draw the line. I was spending $248 in the store, and he was not willing to budge on his position, scoffed at me, and walked away to hide in the back. I put back over $60 worth of other merchandise due to his attitude. Already ordered the items that I put back off amazon for cheaper and they show up tomorrow. Attitude is important, and today it cost you a bit of money and a negative review. Will not be returning

Excellent product. Excellent staff…read more Excellent store- highly recommended! Wife and I went in on a whim and are very pleased with our purchases.

Saint cecillia is the best coffee shop in Victoria in my opinion. I really liked their drink,…read moreambience and service. What I got: Matcha latte Matcha latte flavor was strong and form was just perfect. Very bold and so delicious. I had it without any sugar, I really wanted to enjoy matcha latte itself. The same quality as what I had in japan. Excellent latte. Kanelbullar - Cardamom bun, cinnamon sugar filling. Dough was very soft and chewy. I really enjoyed this item, too. I love their ambience and recommend to sit counter bar on the second floor. I will revisit here on the next Victoria trip!

Food - ok matcha + yuzu i thought was going to be weird but i wanted to give it a try and the 5…read morestars is literally because i loved this drink so much i would go back here just for this drink. one of my fav matcha drinks ever. Service - friendly. we got our stuff to go, so not a whole lot to experience in our short trip. Ambiance - very cute area. lots of people chilling and hanging out for a while.

This particular location of Roots is my favorite and the only one that I've given 5 stars. The size…read moreof this Roots is comparable with some other Roots locations but they are the most well stocked Roots location with clothing in my sizes, and it was at this location that I discovered Yoga Jeans! :) Roots is one of my favorite clothing stores ever. The Roots clothing style is very classy, but comfortable and still somewhat stylish. They also draw a lot of inspiration for their women's clothing from yoga, and I love yoga so maybe that explains it. Their sweaters and wraps are beautiful and I've found the best yoga jeans here (separate brand but I haven't found many places that carry them). They also make quality leather goods, and have neat country and hockey clothing lines. It's a good thing that there's no stores in the States or I would be broke. But, it's also a shame that there aren't more stores in the States because of the sales and provincial taxes in Canada, but here's to supporting Canadians through my addiction to Roots! ;)

As always ...so nice!! Canadian customer service at its best!! Love the clothes. Wish they had…read moremore kids stuff but I did get a few baby outfits for gifts!!

Went in today to get some clothes for a wedding after not finding anything interesting at Outlooks…read more The woman who helped me was amazing. Very knowledgeable, very friendly and not overbearing at all. Perfect service. I have recently lost weight and she knew my size when I didn't just from looking at me. I wanted to go with a black shirt and she suggested I also try white, brought me both, and she was correct when I put them on. I wanted something dressy but also comfortable and they had a selection of great fabrics that are both. The trousers I purchased look and feel like wool but are stretchy and breathable. I budgeted for double the price from Outlooks but ended up paying half with better clothes from here. Will be returning!

awesome store! amazing selection, and great service, would definitely recommend for everybody.read more

Dark woods with a squeak to 'em. Just the way I like stores that look like this to sound!…read more I tried. I really did. I looked over the American Apparel racks. I browsed through the guys stuff. I thumbed over a pretty cardigan. I wanted to buy... I had my credit cards out, but every time I went to, something told me not to. Perhaps it was the smell of incense in the air and in the fibers of the cardigan that didn't do it for me because I left without anything in hand, feeling a little blue. Like the incense had depressed my mood and stripped me of my favourite type of therapy - the retail variety.

I now know where a really hip dressin friend of mine gets his duds! Ha, I have discovered his…read moresecret source. This is a cool store for funky sweaters and jackets. Some decent sale items too. You can't go wrong with a store that has ginormous bowling socks in the display case! and they were $5 to boot.

The Hatley store has been a favourite shopping/browsing stop for us during our Victoria stays this…read moreyear. The store offers such a great selection of quality made, and fun to wear clothing for sleeping, lounging, and so much more, for women, men, and children. I first discovered Hatley sleep and lounge wear products here in Burnaby, via another retail store handling some of their offerings. My lady and daughter have enjoyed several of my purchases as gifts for birthdays, holidays, and some buys made just for those 'thinking-of-you', and for the 'fun-of-it' times. The long, sleeping and lounging shirts, down booties, and such sure lend well to those last two occasions! The Hatley store in Victoria was the first time I had actually seen a full-range of their products displayed and sold in their own store - and wow, what a difference - so much to see and be able to consider. And such great fun for the three of us to browse through all the colourful and amusing designs. On our most recent visit (late-April), I took note of some great potential gift ideas for them (a couple for me too!) for upcoming events. A fine little shop, with friendly and helpful service. I will have a shopping list in hand when we get back to Victoria and the Hatley store this fall.

The best European collections boutique in Victoria BC, very high quality and amazing customer…read moreservice. Highly recommend!

I've heard a lot about this new store from my friends and decided to give it a try. I have been to…read moreother mid to high-end boutiques in Europe and, to be honest, I didn't expect to see anything even close to those European stores that I visited. To my huge surprise, this store impressed as soon as I stepped in. Very bright and stylish and at the same time inviting and comfy. You can see the store owners put a lot of work and love in this place. In addition to the store design, I was taken aback with the clothes selection and how it's tastefully organized on the rack and the shelves. Kudos to Natalie and Maria! And what a service! These girls treated me as VIP and for this short period of time I was given some beautiful choices for outfits and also the style that would suite me the best. It's definitely not your ordinary store. I'll be back for more shopping! Christina