I love this shop. It's both a Bravissimo and Pepperberry shop, i.e. it sells both underwear and clothes for women with big cup sizes (DD upwards) and small back sizes (from 28). Most retailers assume top heavy means fat, so their clothes just aren't cut to fit or flatter, whereas this is a shop that understands big breasts.
The staff here are lovely and will do their best to make sure you leave feeling fabulous. If you go for a fitting (booking in advance is advised!) you will be well looked after, but if you're just trying on a bra off the shelf from upstairs, you will have a wait if you're after some help, as the fitters will generally all be very busy.
I wish the shop stocked a wider range of, well, everything. However, if you need to order something in a particular size, the staff are really good at finding you something else to try on just to get the sizing right, so you can then order with confidence. Ordering does seem to take a while, but click and collect is free, which is great. The full collection can be seen online.
One of the main reasons why I love this shop is the assistants actively recommend you try on your click and collect purchases so if you need to return anything, you can do it then and there to save carting your purchases home and back again. They will then repackage up your buys for you. Bags are paper, so no 5p charge. I wish returns were this easy everywhere else.
If you want a second opinion, the staff will give you an honest one. There's always a lot of chatter going on at Pepperberry and Bravissimo (it's not unheard of for random people to join in a conversion across cubicles if it's something they feel they can help with) and the staff will not suggest you buy a bra or dress that does not do your chest justice. They want you to look good and feel like you look good.
I'm not sure whether there's a big staff discount or the employees just love Bravissimo and Pepperberry because they're all top-heavy too, but they all have a really good knowledge of the different stock from personally having tried it on and/or bought it. They're not just sales people, they're customers too, and that's really important, as it makes them come across as genuine.
Anyone who is a DD+ should become a Bravissimo girl. Anyone who is a DD+ and lives in London should visit this shop. I recommend it wholeheartedly - excellent customer service. read more