Rigby and Peller provides a great fitting service for the perfect-sized bra (without measuring tape!) and has a reputation of working with the Queen, etc. Very nice and all, but my recent visit to R&P in Mayfair was something of a let down. I had a very professional fitting in the Knightsbridge branch the day before, but had decided that I wanted to exchange one of the bras I had purchased in the Mayfair branch just off Oxford St. I was told to wait in the sitting area to try on other options with a fitting assistant. As I was waiting, the front desk assistant abruptly ran up to me and said something to the effect of, 'Since you're just exchanging, you can just look through the bras in the shelves over there by yourself. What size do you wear?' In front of 5+ other customers, I had to announce my size to the rude assistant and then leaf through piles of underwear in front of an audience. COMPLETELY unacceptable for a company that prides itself for individual service. I paid 75 pounds each for not only an undergarment, but for the service. After I had found an acceptable replacement (without any fitting help from any assistant whatsoever), my new bra was wrapped in the same tissue paper from the day before! Outrageously tacky for a high-end establishment. While worth being fitted at R&P (seriously), I was put off by this particular assistant's extremely unprofessional (and dare I say snooty?!) behaviour. Now that I've been fitted, I imagine I'll buy future undergarments at my usual Agent Provocateur. read more