I spent the most money I ever spent on a Toro Self Propelled lawn mower(almost $500.) I've had to…read morehave it worked on 3 times & it just quit again! Piece of CRAP! Home Depot sucks!!!

I've never seen so many orange vest standing around not asking if they can help when they know we…read moreneed help walking around looking lost in the store. Nate gave us the infamous finger led us in the wrong direction. Terrible customer service. I know they know they suck. It's like a lot of other places in this town, Home Depot is necessary evil, but don't think for a second, I will not go to the Lowe's before I come here. I do not recommend this place.

Vince was a great help! Answered all of our questions and needs. Very clean and organized also ver…read moreaffordable! Thanks for the new dresser !

The personnel are very nice and helpful. I was in a real dellima with my movers. They helped out…read morea lot.

Aarons... I'm not reviewing your services but this is notice to you that this us getting towards…read moreharassment. I'm not even a customer of yours. You call and leave me a voice mail EVERY OTHER DAY. I work guys. I told the person you're trying to reach that you need to speak with them. STOP CALLING ME!!!

Very good service, professional and affordable. I had to wait a few days because the technician was…read morebooked solid but it was well worth it not to be overcharged. The technician was done within 30 minutes.

From the owner: My company strives to deliver excellent service to all our customers. Customers come first! I only…read moreuse new, factory authorized parts (OEM), Estimate provided before any repairs are initiated. We are honest and reliable, and we do not require payment until job is completed.

Every time I go into Lowe's to shop, and I try to utilize my Military Discount,…read moreeach-and-every-time, I have to repeatedly PROVE that I am a veteran! With Home Depot, I did it once, and they remember that on my account. Lowe's remembers my account, but somehow thinks that my Veteran status might "expire"??? It's situations like these that make me run to Home Depot instead of Lowe's. P. S. when I brought this to the attention of the lady doing the self-checkout stations, she acted like she could care less, and just dismissed it.

Major KUDDOS to the Garden Center staff tonight! Seamless, pain free execution of purchasing 60…read moreeach 19184 Red 12 x 12 pavers. Cashier (whose first time to work Garden) requested assistance for loading, I requested they be put on a pallet and Noel told me to meet him on the side to pick up. He and Mackey got it stacked, packed and loaded, and off we went! Cloning this teams deep understanding of this level of customer service AND work ethic would be optimal everywhere! Thank you Noel!

I'm a contractor and Texas professional inspector of over 20 years…read more We bought the new leather sectional for over $4500. After deliver, one of the seat cushions was mis-shaped in comparison to the rest of the cushions. Contacted the company and it was agreed that the cushion was defective and that they would replace it. They were supposed to send a new seat cushion, but instead I received an entire base section of the sofa. After delivery, we realized that the new piece was defective on the base portion! The stitching from right to left side was off over 3.5 inches along the front face. I called and sent photos and was again agreed the piece was defective. I was again sent a new section of the sofa. Now, the new cushion seat material has been sewn "stretched", which is causing the whole cushion to "crease" to one side! I have wasted so much time and spoke with so many different people trying to correct the flaws of the craftsmanship of this sofa! I'm exhausted with it. If you are looking for money=quality - this company has not been it!

On 7/8/25 I went in and received a quote for a $4,600 sectional at the Home Zone San Angelo that…read moreincluded additional throw pillows that I added. I was surprised that local delivery was not included. Usually if you spend X amount of dollars locally delivery will be included just to sweeten the deal. However, there was a sale going on that included a free dog bed so that made up for it. My quote included the dog bed so once I measured at home and the sectional fit I came back today 8 days later on 7/16/25 to purchase. Once I got in I looked around for other furniture pieces for my daughters and myself. Got two additional quotes & dimensions for chest & dressers. Then went back up to the counter with my sectional quote from 7/8/25 told the sales person Kat I was ready to purchase the sectional. Kat began recreating the quote once we got down to the end she said you won't be getting the dog bed anymore you'll have to pay for it, the sale ended yesterday. I said but I just got this quote a week ago she said well it ended do you want to pay for the dog bed? I told her I'm paying $4,500+ dollars can I just get the dog bed? She said no the sale ended. I said well I was turned off in the beginning about delivery but now I'm not getting the dog bed either. I was willing too if I still got the dog bed. Kat said well I'm not going to twist your arm it's going in your house. I said okay, thank you. And she handed my quote back to me and I left. Ultimately the dog bed was not what cancelled the sale but Kat's cold attitude and lack of customer service to even try and consult a manager on duty.Kats demeanor seemed as if she was uninterested in making a sale or wanting my business. This experience didn't just stop the sale of a $4,600 sectional but won't have me returning to purchase any dressers for my girls. I'm not anyone special but if I was her I definitely would have tried to speak with a manager to just inquire if there was something that could be done. Just the extra step of trying goes a long way.

How is it possible that both the women's and the men's restrooms are out of order. And the…read moreemployees are not sorry about it. Probably happy they don't have to go in there and clean up after me. Be sure you take care "your" business before you go in there.. Another necessary evil in this town. Not recommending...

Went to use their bathroom and they were out of toilet tissue. I brought it to an employee named…read moreRay's attention and instead of just getting some tissue out of their storage closet the guy tells me to go to the mall restroom 200 yards away. If you cant be nice and professional about a bathroom what makes you think that I will ever buy something from you....again..yes I have purchased merchandise from you before. Ray, you need to work on your customer relation skills. ANYBODY can be a customer. Treat everyone with respect. ASSUME that every person that steps inside your business is a potential customer. Dont be mad just because people walk thru to get in the mall. No wonder people complain. Getting a roll of tissue is worth handling rather than getting a bad review. I know if I was planning on buying something you would have gotten some! Ridiculous!

Be careful when purchasing from this Best Buy. They will add a donation amount without your…read moreconsent, and then when you contact Best Buy online, there is nothing they can do about it. Would have probably made the donation if asked but not just forced to. Terrible service and will take my business elsewhere.

Made appointment to have dashcam installed and when arrived to appointment, no one in the install…read moregarage area. When calling the phone number to find out why, you cannot reach the store itself but just their call center and they are of no help! was NOT impressed!

The furniture is nice, however, if we had known what an ordeal we would experience, we would have…read moregone elsewhere. We had issues with damages. Once our items were paid for, there was little initiative to come through with repairs. Delivery takes a long time and when its delivered broken, there are more complications. We believed that they thought we would just "go away" if they didn't fix the issues. Our salesman was very kind to order us a pillow for our chair as a "sorry for the issues" gift . However, that was August when ordered and if asked about the status of the "gift", he says I have no idea when it will be delivered and chuckles.

My SO and I needed a couch and fast. We drove out to Furniture Row and had a great experience…read more There were tons of sofas, including many on clearance. I personally hate pushy sales people, and was relieved that the guy working wasn't up my butt the entire time, yet was very available and answered out questions when we had them. We picked a couch on clearance and they immediately pulled it down so we could check it out. The purchase was smooth and quick. The salesman was so nice! We were only able to get a delivery date a week and a half out, but he promised to call if an earlier one opened up. Imagine our surprise when he called that same afternoon and offered us a date a week earlier? From start to finish our experience rocked! We're leaving the area soon, but if we were staying we'd do all of our furniture purchases here!