I spent the most money I ever spent on a Toro Self Propelled lawn mower(almost $500.) I've had to…read morehave it worked on 3 times & it just quit again! Piece of CRAP! Home Depot sucks!!!

I've never seen so many orange vest standing around not asking if they can help when they know we…read moreneed help walking around looking lost in the store. Nate gave us the infamous finger led us in the wrong direction. Terrible customer service. I know they know they suck. It's like a lot of other places in this town, Home Depot is necessary evil, but don't think for a second, I will not go to the Lowe's before I come here. I do not recommend this place.

Vince was a great help! Answered all of our questions and needs. Very clean and organized also ver…read moreaffordable! Thanks for the new dresser !

The one star is for Makayla. She was great!…read more My parents bought a washer two days ago and got a broken pipe with flooding as a bonus. The delivery guys blamed it on old parts but they were responsible for what happened. Mr. Bratton had asked my dad if he knew a plumber and his idea of fixing this was offering them free sheets ($100 value). They just purchased a high priced washing machine and now have to replace floors and walls in multiple rooms at the expense of his employees. He said he is not responsible and feels like he's done enough taking care of the plumber. Mr. Bratton, If I brought my kids into your store and they destroyed several of your displays and I said "I'll pay for one, I feel like that's enough." Better yet, here's this sign I made, it's worth $100. You would not consider that to be right considering the damage that was done. How is what you are doing to my parents right? A good name is far greater than great riches. Which means more to you sir? I am sharing this review on every outlet and you can call my dad to do the right thing. If you don't, I will know you do not seek to be a man of integrity.

Prices were good and they have some unique pieces but nothing stood out. Helpful sales people,…read moredefinitely try them before spending any money at Ashley

Very good service, professional and affordable. I had to wait a few days because the technician was…read morebooked solid but it was well worth it not to be overcharged. The technician was done within 30 minutes.

From the owner: My company strives to deliver excellent service to all our customers. Customers come first! I only…read moreuse new, factory authorized parts (OEM), Estimate provided before any repairs are initiated. We are honest and reliable, and we do not require payment until job is completed.

This review is only for the 3rd party delivery team contracted with Lowe's, San Angelo TX…read more 6/7/2026 our electric range was delivered nearly a month after purchasing 5/13/2026. The two guys delivering were the WORST! Lowe's should contact me for details. The driver tried to refuse delivery to our 2nd floor condo saying "we don't do stairs" and said he will unload onto the public sidewalk and drive off. I took out my cellphone and immediately started recording should I need proof of service. At this point I told him to do just that and I will call the police, Lowe's and let it set there. At this point his partner called his boss and the boss said to deliver it and pick up the old appliance that the customer paid for "haul away" service. The driver kept arguing with me saying "we don't work for Lowe's. I responded "yes you do because you are contracted with them AND paid by them so therefore you DO work for Lowe's". The end result is our new $3,000.00 electric range was delivered and the old range hauled off. To think you pay for an appliance and haul away and some people don't want to do their job. If you don't do stairs then find another job!

Every time I go into Lowe's to shop, and I try to utilize my Military Discount,…read moreeach-and-every-time, I have to repeatedly PROVE that I am a veteran! With Home Depot, I did it once, and they remember that on my account. Lowe's remembers my account, but somehow thinks that my Veteran status might "expire"??? It's situations like these that make me run to Home Depot instead of Lowe's. P. S. when I brought this to the attention of the lady doing the self-checkout stations, she acted like she could care less, and just dismissed it.

I'm a contractor and Texas professional inspector of over 20 years…read more We bought the new leather sectional for over $4500. After deliver, one of the seat cushions was mis-shaped in comparison to the rest of the cushions. Contacted the company and it was agreed that the cushion was defective and that they would replace it. They were supposed to send a new seat cushion, but instead I received an entire base section of the sofa. After delivery, we realized that the new piece was defective on the base portion! The stitching from right to left side was off over 3.5 inches along the front face. I called and sent photos and was again agreed the piece was defective. I was again sent a new section of the sofa. Now, the new cushion seat material has been sewn "stretched", which is causing the whole cushion to "crease" to one side! I have wasted so much time and spoke with so many different people trying to correct the flaws of the craftsmanship of this sofa! I'm exhausted with it. If you are looking for money=quality - this company has not been it!

On 7/8/25 I went in and received a quote for a $4,600 sectional at the Home Zone San Angelo that…read moreincluded additional throw pillows that I added. I was surprised that local delivery was not included. Usually if you spend X amount of dollars locally delivery will be included just to sweeten the deal. However, there was a sale going on that included a free dog bed so that made up for it. My quote included the dog bed so once I measured at home and the sectional fit I came back today 8 days later on 7/16/25 to purchase. Once I got in I looked around for other furniture pieces for my daughters and myself. Got two additional quotes & dimensions for chest & dressers. Then went back up to the counter with my sectional quote from 7/8/25 told the sales person Kat I was ready to purchase the sectional. Kat began recreating the quote once we got down to the end she said you won't be getting the dog bed anymore you'll have to pay for it, the sale ended yesterday. I said but I just got this quote a week ago she said well it ended do you want to pay for the dog bed? I told her I'm paying $4,500+ dollars can I just get the dog bed? She said no the sale ended. I said well I was turned off in the beginning about delivery but now I'm not getting the dog bed either. I was willing too if I still got the dog bed. Kat said well I'm not going to twist your arm it's going in your house. I said okay, thank you. And she handed my quote back to me and I left. Ultimately the dog bed was not what cancelled the sale but Kat's cold attitude and lack of customer service to even try and consult a manager on duty.Kats demeanor seemed as if she was uninterested in making a sale or wanting my business. This experience didn't just stop the sale of a $4,600 sectional but won't have me returning to purchase any dressers for my girls. I'm not anyone special but if I was her I definitely would have tried to speak with a manager to just inquire if there was something that could be done. Just the extra step of trying goes a long way.

How is it possible that both the women's and the men's restrooms are out of order. And the…read moreemployees are not sorry about it. Probably happy they don't have to go in there and clean up after me. Be sure you take care "your" business before you go in there.. Another necessary evil in this town. Not recommending...

Went to use their bathroom and they were out of toilet tissue. I brought it to an employee named…read moreRay's attention and instead of just getting some tissue out of their storage closet the guy tells me to go to the mall restroom 200 yards away. If you cant be nice and professional about a bathroom what makes you think that I will ever buy something from you....again..yes I have purchased merchandise from you before. Ray, you need to work on your customer relation skills. ANYBODY can be a customer. Treat everyone with respect. ASSUME that every person that steps inside your business is a potential customer. Dont be mad just because people walk thru to get in the mall. No wonder people complain. Getting a roll of tissue is worth handling rather than getting a bad review. I know if I was planning on buying something you would have gotten some! Ridiculous!

I visited Best Buy today to purchase an "audio splitter" (I initially called it a double headphone…read morething-a-majiggy to keep my two children quiet) when asked what I needed. Upon entering the store I was greeted by two Associates and they immediately knew what I was looking for from my pantomime and made up audio technical terms. One Associate called back to another on the floor who walked up to take me to where the audio splitters were located, and the product was exactly what I needed. During checkout, the Associate asked for my Best Buy Rewards information which also saved me $5.00 on the price of the item. While this is the "SMALLEST" Best Buy I have ever had the pleasure of shopping in, I can happily say this was one of the most rewarding experiences. I was in and out in under 10 minutes and I procured the exact product I was looking for. Until the next needed "Thing-a-majiggy" ~

I feel really under appreciated as a customer by this Best Buy. The Geek squad here please be…read morecautious, they do not care about you or your products that need repairing. As well as they won't update you with notifications or give a simple call back with the extension x2111 that they provide for you. It's a shame that this store has employees that work for them to fix high cost products and leave the customer in the unknown of when the product is fixed and when it is arriving and when it is ready for pick up. If you can save time by sending in your repairs online if possible. They do not care here at all. My product was sitting in their storage and no one contacted me, I had to get updates from Apple directly and I called corporate Best Buy to complain. Corporate said they would have someone and a manager call me twice and no one called. This store is absolute garbage. Their servicing needs to be reevaluated asap.

I located a discontinued item at this location. It was literally only three in the entire US. I…read moreasked for verification that the item was indeed in the store; they pulled the item and sent me a picture of the box. I spoke with the manager to brainstorm ways to get the item shipped to me as the distribution center would not pick it up and ship to the store closest to me. The first salesperson put me off after a day or so. I had to call several times to followup on the item for over a week. I needed dimensions for the prepaid shipping label. The salesperson literally could not measure the box and correctly provide L X W X H. The shipping company would get the prepaid label and the store only had to ensure the item was ready for pickup. They were unwilling to assist in coordinating the shipping. The literally missed out on a sale because none of them could proble solve. Very poor customer service!!!

The furniture is nice, however, if we had known what an ordeal we would experience, we would have…read moregone elsewhere. We had issues with damages. Once our items were paid for, there was little initiative to come through with repairs. Delivery takes a long time and when its delivered broken, there are more complications. We believed that they thought we would just "go away" if they didn't fix the issues. Our salesman was very kind to order us a pillow for our chair as a "sorry for the issues" gift . However, that was August when ordered and if asked about the status of the "gift", he says I have no idea when it will be delivered and chuckles.