Purchased multiple items in the store went into the store asked for pay off on my accounts got pay off wrote a check ended up the store did not give me a pay off on one of my accounts. Thinking that I had paid off everything started getting phone calls that I had owed the store then realized that on the item that I owed them on they owed me concessions on, first when o ordered it from the beginning it was not delivered so I was promised $100 off then when I went in to reorder it they had no new ones asked if I would take a floor model and he would give me $75 off of it. Sure I said it's going into one of my rental homes. Never got the $175 in concessions. I've been waiting for these so that it will come off the total of the dishwasher so that I can pay the bill. Got a call at work the lady told me they put the concessions on and that I only owed $9.48 I was on speaker phone where I had 2 witnesses that heard her say what I owed and once paid the account would be closed. I paid it! Two days later got a call again stating they would not honor the concessions and that I owed this money, and they are now reporting it to the credit bureau. Oh I'm asking is for the $175 to come off of what I owe and give me the total so that I can pay it and we can each go about our business and then I don't have to shop at Conn's because that's what they are anymore. I hope no one has to go through this ever. read more