This would have to be one of the friendliest and most customer service-oriented pet store I have…read moreever shopped at. Not only that, the staff seem to know their stuff when it comes to asking questions about products, and often they have a personal anecdote and recommendation about what they do for their own pets. I've got a decent number of pets - two Bengal cats, a fairly young puppy, and a turtle named Neil. As you would imagine, I spend a bit of cash when it comes to looking after them all. Since Petstock opened in Vermont South, they've saved me a small fortune - as much as 25% on some items, and that's not on sale either. And thanks to them, Neil gets a steady stream of feeder fish instead of (or sometimes in addition to) those horrible frozen fish pellets. Neil likes the fish so much that he's adopted two of them, and one of those is now nearly big enough to need his own tank. If you're a breeder of domestic pets (my wife and I used to breed Bengals), they stock super large bags (like 15-25kg) of cat and dog food, and if they don't have it, they're happy to order it in. They also offer services like puppy school, and they have a good rewards program for loyal customers.

I'm a regular here. The prices are really low, there is a lot a variety and the people here are…read morereally quite nice. Since I've had a puppy, I've been buying her food at this shop and it's all been a bit of an adventure. See, she's a fussy little bitch. It has taken about five different types of dry dog food before she's found one that she likes. That would normally be a massively expensive exercise, considering I'm buying the good stuff. But Petstock Vermont South has been extremely helpful. All I need to do is return the opened package and they'll exchange it without cost to me (except when there's a price differential). They'e made me quite a fan. That is customer service.

Mad About Pets has two stores only two shops apart on Ferntree Gully Road. They are open from…read more9-5.30 every single day of the year except for Christmas. (Public holidays they are open from 10-4). One store is dedicated to all things fish, birds and reptiles - including the live animals themselves. Prices here are really good and the animals are well looked after. The fish tanks are clean and the staff are really good at chasing down the exact specimen you want for your new pet. The second store is for kittens, puppies, small animals and grooming needs. They provide a grooming service here but I have never utilized that. While meandering around their pet toys you can hear the sound of puppies playing and kittens purring - nothing like the kind of pet store where the animals are asleep in tiny boxes. The staff are happy to let you have a hold or a play with the animals. In terms of pet accessories these guys have everything. Albeit groovy dog collars, piles of pet food, mirrors for your birdcage or all manner of fish tanks - you are bound to find it here. They even have a Do It Yourself coin operated dog wash in their store which is always a lot of splashy fun - depending on how well behaved your dog is. Lucky for owners of escape artists it has a reasonably tall gate that prevents your dog from jumping out. I recommend keeping the lead on just in case. This is a really great store for pet lovers and staff turnaround here is pretty slow so if you are a regular you will be greeted by name. Highly recommend this one.

I always find everything I need for my dog in here and have always had excellent service from the…read morestaff here. They love pets and it shows. I've used the dog bath at the back of the store a few times and it's really handy. The store has an excellent selection of dry foods and refrigerated meats plus loads of dog treats. Watch your dog if you're walking around the store with them - a little tempting! I've had to purchase a couple of treats unintentionally. I don't really go to the other part of the store with the birds and fish. I like that they now have pet adoption, which I think they have had for a while but I only noticed a few months ago.

Some of my earliest memories are of the pet shop in the arcade next to what is now The Glen. In…read morethose days, it occupied a shop on the opposite side. Times have changed a lot since then, but I still like to go into Pets Legend to have a look at what's on offer. Pets Legend offer the premium food varieties as well as the more normal pet supplies. They're usually open til 6pm, which is handy, as there have been times when my cats have threatened my well-being after getting home from work and discovering that we were all out of their food. The service is good, and the staff are fairly knowledgeable about their products. I recommend this shop.

Living in a sharehouse with the world's most determined-to-be-naughty cat can have its downsides…read more Like the time the rabbit peed on the carpet and the cat decided to join in. Whenever this happens, off I trundle to Pets Legend for cheap cheap cleaning products and advice. They're also the only pet supplies shop I've found that stocks his favourite ball - the kind of favourite where he brings it to bed like a teddy bear and wore the damn thing down to half its size. The best bit about the pet shop is the lack of live animals. Ok, they have fish, but if you need to take an ethical stance and visit a puppy/kitten/bunny free shop, here's one to go to.

Pamper Care A pet…read moresuperstore, I come here to have my two dogs groomed. I would definitely suggest calling in to book first as they are often booked out or have limited availability. They offer some addition services such as a breath freshing treatments and a doggy massage. I'm sure their deluxe packages are great, but personally I just come here to get a regular shave/groom. The woman almost always suggests that one of the dogs be fully shaved as the fur is too matted to cut. They always advise accidental snips and cuts may occur, but this has never happened to my pooches before. The price is around $60 for a small/medium sized dog to be fully shaved and groomed (nails & face). The rest of the store is well structured and organized, making products very easy to find. They have an adoption center for cats and dogs, as well as fishes, hermit crabs, rabbits and guinea pigs. It is located outside of Chadstone Shopping Center.

From the owner: Come in today and experience what Petbarn has to offer! Read below to find out more about why we're…read moreAustralia's leading Petshop.

Friendly and helpful staff. Lots of beautiful creatures. They cater for exotic animals. Animals…read morethat you may find hard to aquire. Lots of stock, lots of variety. 100% recommend. Will visit again soon!

Amazing Amazon is a very special pet store. It isn't the sort of place where you go and buy…read moreyourself dozen dog biscuits and a tin of Pal. It's something much, much cooler than that. This shop specialises in reptiles, birds and aquariums. You want a bird-eating spider? Amazing Amazon is the first place you go. Got a fussy turtle? This shop will sort you out. Want a pet python to freak out your parents when they turn up and want to stay for a week? Check this place out. The service is really good. The guys that I have spoken to there really know about the stuff they sell. I've spent literally hours in there, watching the fish, turtles and stingrays moving around the enormous tanks they have in the showroom. Seriously, you will want to build a giant aquarium in your house after one visit. The products that they sell are priced pretty much what they are elsewhere, but the aquariums seem to be quite reasonable. I stop and have a look every time I can.

This has got to be home to the cutest puppies ever! Ok, ok, I'd say that about any puppies I saw,…read moreanywhere.... but it's still pretty spectacular here. The shop does have a lot of gorgeous little pups who break your heart when you are forced to look at them for the last time before leaving. If they didn't cost so much I worry about how many I could have bought... Apart from the gorgeous pups the store stocks all things for dogs. There is food, collars, leads, and of course, toys. The infamous Kong toys have a big section on the wall and there are great ones suited to dogs of all sizes and temperaments. My dog tends to rip through most of his toys in minutes but he has never beaten a Kong toy. Granted they are massive and made from thick rubber, but it is still impressive. They do cost more than the average toy however and you'll be looking at around $15-$30 for one. The girl behind the counter was very friendly and welcoming. She could tell I wasn't in to buy a puppy so she left me to have fun looking at the puppies and checking out the toys. The shop is clean, there is a heap of stock and heaps of puppies around to show you their best puppy-dog-eyes expressions. It's really fun.

I just recently adopted a labrador x Golden Retriever from this place, after doing a massive amount…read moreof research as to whether they were supplied by a puppy farm. I was assured they weren't, and they seemed to genuinely care about animal welfare, talking to another customer and telling them they should really wash their hands before touching one dog and going to another. The dogs all seemed well cared for and had been microchipped, fully vaccinated and guaranteed vet cover for 2 weeks after adoption, which I thought was really good. The only thing I didn't like was when I asked about my puppy's parents I was given a photo printed out on a piece of paper of just ONE of the parents, and no details. Still a little iffy about the place, but I got a beautiful new addition to my family and they were friendly and helpful enough.

I just moved into the Dandenong area and needed to get supplies for my dog and cat.I went to…read morePriority Pets and was very impressed with the size of the building they had a wide range of supplies and they also make raw food for dogs and cats right on the premisses,the staff are very knowledgeable and genuinely friendly.the last time that I went there I saw that they were expanding by building a pet grooming room...please go and see them they have won my loyalty

From the owner: Dog Food, Cat Food, Treats, Toys, Collars & Leads, Fresh Meat, Bones, Flea Treatments, Worming,…read moreShampoos, DIY Hydrobaths, Bowls, Crates and Bedding.

I have been in here once…read more As soon as I saw the little puppies in their cages, I left. I make it a habit not to use pet shops that sell animals.

DO NOT BUY FROM HERE. I'm a bird owner and the conditions in the bird section are horrific. The…read morecages are filthy, tiny, completely bare and lack any of the basic items for bird care (toys, cuttlefish. etc.). The birds are crammed in together, in some places there are 5 or 6 birds in one small cage. The birds are obviously not well cared for, many of them have feathers and tails that are tatty or missing. When I was there today one budgie's tail was gone, there was what looked like some blood on its back and it was very puffed up like it was sick or hurt. Don't bother supporting this place with your business.

Not how it used to be. They didn't have that much and they only seem to care about the money and…read morenot much for the animals. The store owner was a little weird when I was browsing the shop, not asking if I needed assistance until I approached him. The cages they keep their birds in are quite messy and empty a part from food and water which didn't look clean at all. The birds appeared quite miserable especially for one lorikeet who looked like it was begging for me to take him home. Honestly, if you're going to run a pet store, look after the animals with more care, there's no use running a business when you can't even manage it properly or even give good care advice for the animals you sell. Such a pathetic excuse for a pet shop.