Front bumper Issue. Kyle promptly took a look at it and expertly analyzed the situation. Very professional. Would highly recommend this store! Long time customer! They are very honest. read more

Have used this location for years. I will never go back again. New manager of 2 months changed what he said every couple of minutes. I don't know why someone like this would be allowed to interface with the public or why an employee would be allowed to drive away a customer of decades. At one point the man said everyone knows that "legally" a verbal agreement is the same as a written agreement when I questioned why I was not given the opportunity to sign off on work being done, as I always have done in the past at any auto repair center. When his coworker questioned him he forbid me to ask the coworker a question then dismissed him. Like another reviewer I would be particularly careful of examining the actual brake warranty and the rotor quality in writing. I really recommend people go elsewhere. At the very least have a witness by your side. Far more serious things happened but I am not going to write them here. I left stunned and shaken. read more

My battery died the first day we got snow on my way to an important presentation. They got me right in and out quickly. The whole team did a great job and Jon was particularly helpful and took good care of me. I will be back! read more

I went in for a front end alignment, and asked them to check the brakes. I was told there was approximately another 10,000 miles on before needing new brakes. Their honesty and integrity as a business is top notch. The employees were professional and kind. I'll be back for brakes and oil changes! PS check online on their website for coupons!! I saved $20 off my alignment, making the cost $79! read more

Terrible experience. Read the fine print on their "lifetime" brake warranties. They cover a prorated percentage of the brake pads only - which equates to like 50 bucks - with everything else covered only for 12 months or 12,000 miles. I had to replace the junk front and rear rotors that they sold me only 13 months after installation. The manager told me that that was "normal" for their parts and "what he would expect to see." Christian Brothers did the work for less than Brakes Plus did last year AND have a full labor and parts 36 month, 36,000 mile warranty that covers brake pads, rotors, and everything (as it should). They said a lot of shops around town make big bucks selling and installing cheap parts from China - big profit margins up front and then they get to do the work all over again at more profit the next year. We'll never be back with any of our cars. read more

My hats off to Jeff! From my first phone call to completion of work was flawless! Jeff provided a very detailed explanation of work. I selected the work to be completed and he had it done same day! Just awesome. The value in my opinion is unbeatable! At time of pick up, Steven was great to work with. We were able to pay our invoice and on our way. Very clean operation. Eddy should be proud of his team! Thank you! read more

Thank you Steve, Eddie, Jeff and everyone at Breaks Plus , you're all very nice and I appreciate the excellent service.

Steven is a very outgoing and personable person who is very friendly and helpful. He looked up my car's recommended services on my auto manufacturers website for us. He also was able to provide multiple coupons for the multiple services we received today. Hats off to Steven for his outstanding service today! read more

GOOD JOB WITH A SIMPLE OIL CHANGE. They pointed out three things I have neglected to do, but did not pressure me to get them done today. I will be going back to them. read more

Everything was amazing they were able to pinpoint our coolant leak and also did a awesome job checking the breaks on a used car we purchased there was no pressure and they didn't tack on anything extra we didn't need staff was quick and got us in and out read more

Chris at the front desk is friendly, helpful, prompt and provided good customer service for us today.

My brakes had been squealing for a while and my brake light finally prompted me to take it into the shop. This location was very friendly and communicative. They were a bit short staffed the day I brought my car in and said they would make best efforts to get my brakes inspected before the day's end. They certainly came through! They were able to replace my front brakes, which were running on their last legs, and returned my car in a timely manner, same day! I will be sure to return here for all my future brake needs. read more

Great customer service staff was very friendly, amazing job taking my car in although they were short staffed! Definitely will be coming back in read more

These guys are good! Honest and attentive. Not all cars are alike nor are all problems alike. But they'll do their best to work with you to solve your problems. You'll be pleased with their work. read more

The customer service is top notch here. They don't take advantage of the customer and go above and beyond to exceed the minimum service checklist of what you come in for, often throwing in small complementary service bonuses. They listen well and truly meet the needs of the customer. I highly recommend! read more

The guys here were very helpful and efficient with the offered services! Setting an appointment was easy and Mason? (I think was his name) was very informative about what all got done on my car. read more

While I was driving, a lady let me know my tire was extremely wobbly and loose looking like it was going to fall off. I rushed into two other shops that said they didn't have time to look at it today. When I got to Brakes Plus, they were more than happy to assist me! I had an awesome technician Chris that not only fix my wheel and tire but ensured all the others were on properly so it was safe for me to drive. They didn't have me wait long and were very assertive and efficient in their services! I WILL be going back for anything else in the future and recommending them to anyone!! read more

Scheduled a simple alignment, but had a real positive experience. As a woman, let me highlight this- This is the first time I've been to a place that specializes in automotive care, where I didn't feel treated differently for being a female. No mansplaining; no preferential treatment. I loved it. I've also been fiscally ripped off in the past or straight up lied to due to my limited knowledge of mechanics. Not here! So yes fantastic true equal and honest treatment. They did not speed talk results to me. Gave me the conclusion simply and offered to show me the factual details. I kindly declined because I accept my knowledge limitations and I was short on time, and they were very accepting to that response without making me feel judged or ignorant. I will be returning to this location for future needs. read more

Came it had a gas leak from an injector. Chris was able to help me I was in an out and my truck is running way better.

Frank, Nick and Mackenzie went above and beyond to make sure my car as taken care of and fix the problem I was having with my brakes. They communicated well and made sure that my car was safe again for the road. I would recommend going here for service to your vehicle. Thanks to everyone there for all of your help with my Lexus!! read more

Great customer service! Mackenzie and Frank took care of me. Definitely recommend taking your car here. read more

I chose this location because it has the best google review and it's across the street from their corporate office. It's a great location to drop off and walk over to juicy burgers or twin peaks for a beer. They also have a smoothy burritos place inside the building. One of the biggest first world problems is when your alignment is off. It's painful like seeing your beloved Lexus having lower back pain. $67 for alignment but they usually have coupons on the back of Rockies tickets. Alignment pulls straight now. Great customer service by Jake, thanks for getting rid of our back pain! read more

Didn't even got a chance to experience their services. I was given an appointment to check a problem with my car's exhaust, but when I got there, I was told to leave the vehicle for the day because they were super busy. Never going back. read more

Let me tell you .. this is one of the best auto shops I've been to since I have moved to Denver. They are very friendly and go above and beyond to make sure the job is done right. Todd is just a wonderful store owner and all around he is one of the reasons I keep coming back for all my car maintenance and repairs. The prices are reasonable and customer service is amazing. The staff is courteous and definitely remembers their customers. Yeah , there are closer shops to my house. But I don't mind traveling the 20 minutes for their professional and amazing service. If you are in the area... definitely visit this shop. read more

I'm sorry to have to write this review. We'd been customers of this Brakes Plus for over ten years because they were always honest, friendly, and got repairs done quickly. I took our van in because it was clicking when I tried to start it. Eventually it would start, but I didn't want to get stuck somewhere when it finally didn't. I'm not a car guy, but it was a classic starter problem. When I took it in I told them I needed the starter replaced. They called me and told me they had run the diagnostics and the starter was fine but I needed a new alternator. I pushed back, telling them it didn't seem like an alternator problem, but they seemed very confident and "explained" why it was. Again, I'm not a car guy and they'd always been great before so we went ahead with it. I went to pick up the van the next day, with a new alternator, put in the key, and click. Same problem. Took the keys right back in. They called me the next morning, and guess what was wrong???? The starter was bad. I spoke with Travis, the manager, and told him this story. He spent a few minutes giving a mechanical explanation and telling me why they couldn't diagnose a starter problem until they changed the alternator. It didn't make logical sense, but I'm not a mechanic and felt pretty powerless to do anything else. He gave me $40 off, after $850 of repairs I didn't need. Bummer, but time to move on to a new mechanic. read more

I take all my vehicles to the highlands Ranch, CO breaks Plus located at Quebec and County Line. Ask for TJ (manager) or Rick. They will do a nice job. read more

Great location. Took my car in for a it's front brakes and was in and out n no time. The place is super clean too. I've dealt with Maxx Dennis or Matt? Can't remember but he was great!! Very nice guy with a big heart. Great atmosphere and great staff! Very close too my house too read more

I've been taking my cars to Brakes Plus for years, and after this past experience I probably will never go to one again. I used to have a 2001 Honda CRV, the check engine light came on and I took it to Brakes Plus to see what the problem was. While they were very nice to me, they couldn't figure out the problem when they should have been able to. I had to take the car to Kuni Honda's repair shop to have someone tell me what the problem was. The guys there were amazed that Brakes Plus couldn't figure out the problem. Ends up my valve head was bown, so the car was pretty much junk. Which was upsetting to me even more because I had just spent over $2000 on maintenance work at....guess where.....Brakes Plus. The guys at Kuni said that someone should have seen this problem coming and been able to tell me about it. So my advice is to just go to a dealer for maintenance, it may cost a little more but hopefully it won't result in you having to buy a new car. read more

So kind, respectful and helpful. I would totally recommend them. They offer shuttle rides if you need a ride home. Great service.

I've been going here for 3 years now. As my car now has 171k miles the higher cost of maintenance comes with it. However, the staff make it as affordable as possible, provide the best service, and still does not try and rip me off as I've experienced in other places. I have several examples of how they went above and beyond. Every time I go, I remind them how rare it is to find a great place! So thank you! read more

Fantastic customer service! I had my brakes done here and I will definitely be back when I need an oil change and other maintenance. I appreciate your help Jake! read more

Travis and the guys at this shop are honest, patient, kind, and super helpful! After taking my car to two places before bringing it to Brakes Plus, it was such a relief to be taken care of so professionally and efficiently. read more

I found my new go to for quick reliable oil changes that don't cost an arm and leg. They even top off all your fluids and tire pressure. Don was very helpful and recommended other service based on mileage. read more

I have been going to this location for about 3 years now. I am always leery of going to auto shops because I'm a woman and have limited knowledge about cars. These guys are legit. Their prices are consistent with past work. They are professional and extremely helpful. Jamie and Graham have been honest about work that can wait and work that can possibly be safety issues. Other guys at this shop whose names escape me have also provided excellent service.. I almost wrote these guys off during my last visit because they wanted to charge $250 to change out my spark plugs. I thought that was insane until I researched the work on Ford Edge forums, watched videos and understood how tricky it is to get to my spark plugs. They were not exaggerating about the amount of time it takes. I would recommend these guys to anyone who is looking for an honest and fair auto shop. read more

The best place I've been in the area for auto service! Hands down! I was in a bind and on a Saturday I called around for quotes. Not only were they patient, it felt as if they genuinely wanted me to have the best deal/service and stuck with me while even driving to other spots. Needless to say I ended up here! Not only was the service timely but also an extremely fair price and everyone in the office was so cool that hanging out while my car was being taken care of was a pleasure! 5/5 price and service for sure! Highly recommended for anything brakes. Save the time and go here first. read more

Stopped in to this Brakes Plus after a Grease Monkey failed to stop my brakes from squeaking. I know, I know, what was I thinking getting my brakes done at a Grease Monkey anyways?? I'm a loyal customer, what can I say?? I am so incredibly impressed with the service I received from Jaime, Graham (sorry if I misspelled that buddy), and the rest of the team at Brakes Plus. They warrantied the brakes that Grease Monkey tried to repair, got me in right away, and did the work at an incredibly competitive price! They took the time to explain, and show, the extent of the work they were going to do and why. The general manager Jaime was super friendly, as were the rest of the customers in the waiting room. Needless to say, I won't go anywhere else for my car care needs. Thank you Brakes Plus for being great at what you do!! read more

These guys truly care about their customers.. I have been to many different shops that specialize in brakes and general automotive repair and these guys are professional and understanding. I was treated with nothing but respect and was extremely happy with my experience overall. I rarely suggest or recommend automotive shops to friends or people I know but I will definitely be suggesting this location to many people just based on my experience. read more

Despite their higher prices, I keep going to Brakes Plus for convenience. My affordable mechanic lives WAY out in Lakewood and runs an 8-5 shop Monday through Friday. Unfortunately, that's when I work! I'll take my car to him for major jobs (timing belt, radiator, whatever...) but will usually go to Brakes Plus for oil changes or for urgent jobs (car smoking, fluids leaking, AC suddenly broke and it's 105 outside...) They're reliable and I've enjoyed working with Joe. So far, Brakes Plus has completed replaced/repaired my AC, replaced multiple belts, replaced my coolant bypass hose, done my brakes, and done multiple oil changes. And, in the three years that I've gone, I've spent a pretty penny with them. However, I've always gotten my car back the same day, gotten rides when I'm stranded, and haven't been hassled about doing unnecessary "stuff". Until the day comes when the price outweighs the convenience, I'll continue to go to Brakes Plus for minor fixes or can't-wait emergencies. read more

I hate getting jerked around at auto service garages, so I feel fortunate that this Brakes Plus makes regular maintenance and minor work a breeze. Sure, they'll let me know if a manufacturer recommended service is on the schedule, but there's no pressure to do it and they document everything on your paperwork. There's no attempt to get you to buy something unnecessary or pressure you into something you can easily do on your own. There has been a number of times where I've brought my car in with an issue expecting to get a list of things they wanted to do related and unrelated, but nope, just what needs to be done. Plus they frequently have coupons for oil changes that include tire rotation for less than many other places just for the oil change (which, BTW, they use Valvoline). Bottom line: just like the other location nearby, these guys are helpful and friendly, and I trust them to do a good job while being good people. read more

I have to agree with Carson K., this is the best auto shop I've found in Denver. Joe Archuletta and his staff/technicians are knowlegeable, professional and fair. Best of the best and they have a customer for life! Beth read more