Professional and responsible they helpful good worker and on time I recommend everybody happen on…read morethe road call these guys

I needed an emergency repair while driving from California to Virginia, and these guys got me in…read moreimmediately. They were the ONLY auto shop in all of Cheyenne (and surrounding areas) that could take me in that same day, they got it done in under an hour, and I was back on the road. Incredibly polite, helpful, knowledgeable, convenient, and just all around fantastic service. I cannot recommend this place enough. Go here instead of Midas or Jiffy Lube, seriously!

I don't even know where to begin. If you have an issue with your vehicle and need to have it looked…read moreat, look no further! These folks are the real deal. Customer Care doesn't even begin to describe the above and service they provided for our family and our vehicles we've taken there over the years. They are fantastic, professional, and they won't do a half a$$ job and empty your pocket book. The follow up attention alone is worth giving them a call. I really don't see us taking our vehicles anywhere else. We are loyal customers for Life, or as long as we live in Cheyenne!

DO NOT TAKE YOUR VEHICLE HERE UNDER ANY CIRCUMSTANCES!!! They had my vehicle for about a month and…read moreplayed around about dealing with the warranty to get it fixed. I finally had it moved to another repair shop and they hit me with $142 diagnostic bill before letting the vehicle leave the shop. They are terrible to deal with and luckily I had another vehicle available for use or I would have been out of a vehicle for a month +. There was other issues such as not having anyone answering the phone and not getting back to you when they say they will. I will never deal with this shop no matter what.

Today I was a thousand miles from home in an Enterprise rental car when a light came on the dash,…read more"Maintenance Required: Tire". The light came on every time I turned on the car. I called the local Cheyenne Enterprise facility and was told I needed to go to Jone's because "I am the only one here and I only rent cars." She gave me the address and I headed south. When I arrived at Jone's I was greeted by Michael. He said he'd take a look at the dash. He quickly figured out the light was due to mileage prompt not a problem with the PSI. I was back on the road in 10 minutes. I am still amazed at the kindness and professionalism of Michael. If I lived a thousand miles closer I'd bring my car to Jone's Lub & More.

I told the shop that my transmission fluid was too full so they had a look and told me that it was…read moreokay. The tech showed me how to properly check the fluid and he sent me on my way; no charge. Thanks for being so honest. Sean

I took my car to the auto shop, because last night, in the freezing rain, my driver's side…read morewindshield wiper quit working. I crept my way home & called the shop 1st thing this morning. They told me to bring it in @1pm & they'd check it out. I wasn't there 20 minutes, when they return my key, said it was good to go... no charge... all they had to do was re-set something, & that was it... quick, easy, & inexpensive. Just what I had prayed for. HALLELUJAH-AMEN!!! So, if you ever need an auto repair shop, ARS (in Fox Farm, just off of the So.Greely Highway -- ARS is THE place to go. It's the only shop I've taken my vehicles to in over 25 years!

ARS is the best auto mechanics shop around! My cousin recommended them and uses them for all his…read morefamily's vehicles. SOOO much better than any of the chain places. You're treated like they really want your business! They're friendly, honest, efficient - all that and prices are reasonable! They fix it right the FIRST time (and do oil changes). They took my grandkids' Honda that Firestone had failed at and left a mess, and they had it back on the road in great & safe shape!

I am a glutton for punishment as I get some weird thrill out of buying a car thousands of miles…read moreaway and hoping/praying it all works out. I am better than 50/50, but not much. Based on spend after receipt I am likely far behind! This time I found a truck in Cheyenne, WY that looked interesting. It had a diesel engine and they can be really expensive to repair. And it is 26 years old. I wanted an independent set of eyes on the truck locally. After reading their reviews on YELP, I decided to contact CARS (Cheyenne Auto Repair & Service-clever, right?). Rachel answered the phone and she was amazing. Rather than treating me like the lunatic I am, she was kind, thoughtful and asked good questions. She also provided excellent and timely follow up. While it is not a service they typically offer, she arranged for one of their certified diesel mechanics, Dylan, to stop by the dealership and give the truck the once over. His review was thorough and included an estimate of what he recommended in terms of repairs. He is calling me later to chat about the truck and his report as a measure of follow through. I could not have been happier with the friendliness, professionalism, quality and speed of service. Outstanding company and outstanding people. I would highly recommend CARS for your car services. Thanks so much for your help guys!

Avoid Cheyenne Auto Repair and Service. I brought my 2015 Subaru Impreza here to fix a failing…read morefront right wheel hub and a negative camber issue from a previous accident. Instead of properly diagnosing the bent suspension component, they just threw parts at it. They charged me $731 to replace both front control arms, which completely failed to fix the negative camber. They also charged me a $55 diagnostic fee to "inspect tires and check for cause of uneven wear," and then completely failed to fix the problem causing the uneven wear. To make matters worse, they returned my car with extensive body damage that wasn't there before. There are strange, veiny scratch marks everywhere across my front left quarter panel and the driver's door. I have no idea what happened while my car was in their bay, but it is entirely unacceptable. Mechanically, their work was just as careless. They handed the car back to me with a crooked steering wheel. They didn't perform an alignment after replacing the control arms, which is basic mechanical negligence and will quickly ruin my tires. In fact, on the invoice written by John and Will, they actually printed "DOES NOT include alignment" for the control arm replacement - admitting they left a major suspension job incomplete. When I asked about it, they told me to hold off on the alignment until I paid them to replace both front wheel hubs. Wheel hubs do not need to be replaced in pairs, and replacing a hub doesn't affect alignment anyway. They failed to find the actual bent part, scratched up the side of my car, and tried to hold my car's drivability hostage with terrible mechanical advice to upsell me on unnecessary work. Take your vehicle to a real shop that respects your property and doesn't try to scam you.

I'm a single woman. I've been going to Buck's for a few years for oil changes. This past holiday…read moreseason, in December, I called and asked if I could make an appointment for a "checkup" to make sure my car was safe to drive long distance. They looked over everything, and I waited in the office, which is enjoyable in itself. When they were done I had my credit card ready, but they didn't charge me. Buck is this amazing man who calls me "Kiddo" and helped me feel safe for my holiday travels. But that's not all. I made another appointment for yesterday and Buck took care of everything; he found the part I needed, and worked with my schedule. I picked up my car today, and a couple of hours later I was driving it and heard an odd sound. I called them and was told to bring it in and they would look at it to see what might be the problem. They looked over everything, found the problem, and fixed it. This is the best service I have ever had from an auto repair shop. Most importantly I know that Buck cares about his customers and has made sure I felt safe on the road. I highly suggest that any single woman, with auto repair needs go here, they will take care of you and will absolutely not take advantage of your pocket book.

Saving Grace Automotive is exactly that! Honesty, integrity and decency are what you'll find here!…read moreI am a weary traveler, with limited funds and was truly blessed to find Jeremiah at Saving Grace Automotive. I am shocked at the caring and compassion offered by these guys. I would be easily confused and swayed by a mechanic without integrity but I was given the gift of honesty and integrity here. If you are reading this consider it a gift from Heaven and try them out. God bless us all when it comes to needing auto repair, and I drive a V. W., so please, extra prayer for me.

From the owner: 18+ years experienced. Faith-based, specializing in oil changes to engine repair. Roadside…read moreassistance is available. No matter what you drive, big or small, we fix them all!

Where to start?... I've had Excellent service for at Big Al's for years! I've been taking my…read morevehicles to Big Als for about a decade now. I can't say enough good things about this business. They have always fixed me up. Skilled mechanics, knowledgeable front office that's friendly and always have communicated with me all the way through the repairs. I've had work done on my diesel trucks, an Acura, and my Toyota. I've even had them work on my 78 Camaro that was a nightmare to diagnose. They chased down the problem and fixed it properly. 3 other shops failed to find the problem but they found it. Not only are they a family business but they've always listened and communicated so well. They have warranted several parts over the years no questions asked. From towing , technical repairs to gremlins on my classic car. These guys and gals deliver every time. They are a successful shop and they'll have cars stacked up out front and they motor thru the work. My vehicles have always gotten handled in an appropriate amount of time. Big Al's has always repaired the my vehicles well. Great team mentality!

Waited 2 days for a part he ordered we didn't need because he didn't look under our motorhome, then…read moreanother day to get parts we DID need. Then justified charging "book rate" 6 hrs. labor, $150/hr, for a job he finished in 1.3 hrs. He ripped off 2 stranded senior citizen vets. People with masters degrees don't make $150/hr but he greedily steals double that by charging multiple customers for the same hours. I will be telling everyone we meet traveling around the country to avoid this immoral greedy thief. If he had any conscience he would refund the 4 hrs. of labor he stole from me. One day he will reep the consequences of ripping people off.

I took my car in for overheating they replaced radiator charged me $1300. Got back on the road was…read moretold it was good, 20 miles in we overheat again. Take it back they told us they chose time convince over our safety. Then told us it was the fan and charged $400 to replace that. Got back on the road for 2 hours and the water pump is spraying water and the fans aren't moving at all. And not to mention we told them it might be the water pump and they said that they 100% know it's not. For your own safety do not go here. They don't care about you

Five stars is not enough! Our engine died on our way south…read moreright on the outskirts of Cheyenne. These guys were able to get us in on a Friday afternoon to see what was going on. After doing an in-depth inspection and no issue being found, Nate asked if he could drive it around to see if it happened again. After no issues during his drive, he brought it directly to me at the hotel we were at. He gave us ideas on what might have been the cause, answered all my questions (despite some of them probably being ridiculous!), and said they'd be happy to help if we have any issues in the future. These guys went way above and beyond amd showed true concern for our needs and car issues versus us just being a number and a paycheck. Words can't describe how grateful I am for their help and patience (and the fact that it didnt cost an arm and a leg just for no issues to be found!).

While on a road trip (of course) a kind "Check engine SOON" light came on. Made some calls on the…read moreroad and Tucker called me back immediately(only Cheyenne shop to do so!). Tucker said to drive straight to the shop and they'd diagnosis the issue and get things handled. Got there at 2pm and by the next Morning we were back on the road again! Saved! By Justin and Tucker. They could not have been more kind, reliable and efficient. Cannot suggest them more, if I lived in Cheyenne this would be who I'd suggest to everyone. Great Mechanics. great people. Thank you so much!

Justin and Matthew went out of their way to provide excellent customer service. Even though I…read moreshowed up about an hour and a half early, they were still able to work me in for a vehicle pre-purchase inspection. They definitely made me feel more comfortable and confident about making an offer for the vehicle. I highly recommend them.