Very clean facility and professional and quick service. Eddie took care of my issue with my hybrid…read moreand she runs better than before.

They kept me informed on the progress of fixing my car. It took a little extra time to get parts…read morebecause my car is older but they came thru. The electronic estimates and diagnostic reports were all spot on. The price was fair, the people were great and I was very glad to get my car back. I would definitely recommend Christian Brothers for any car repairs.

Needed to find a local mechanic shop that would look after our 2008 Jaguar sedan. Rich was honest…read moreand straight forward with service and maintenance recommendations. Very pleased with the attentive and detailed service.

WARNING!!! Bad attitudes bad service!!! The 3.5 stars…read morereviews should tell you everything! THIS IS YOUR WARNING! One star just because it's required

I left my vehicle to get repaired here. It was repaired quickly and the service was good. Front…read moredesk at the body shop was great. I ran into an issue picking up my vehicle because one of the service center people gave me the wrong hours and I was in a severe time crunch but Estevan went above and beyond and took my vehicle to a separate area that accommodated the hours I needed to pick it up during the next day. If not for his help, I would've had to pay out of pocket for a rental car and I would've been without my vehicle for a weekend that I really needed it for. THANK YOU ESTEVAN

They damaged our car and refused to acknowledge it even though there are photos proving same. And…read moretheir customer service is null. We purchased a 2017 Suburu in excellent condition early in January, only to have it back-ended two weeks later. It took several months for Progressive, the insurance company for the other driver, to set up an appointment to get our car fixed. We were thrilled when Progressive indicated Quality Collision was one of its preferred vendors. You were also our preferred vendor when we took the time to get our own three repair quotes. On our first visit to your shop,m we were greeted by Thomas Dilorenzo; he was respectful and professional. Thomas also helped us when we picked up the car on April 7. At the drop-off on March 31, we were told the job was estimated at five days. Once we discussed the job with Progressive and your shop a week later, we were told it could take ten more days. We called a week later and were told it would be ready by the end of that week, late on Friday afternoon or at the latest the next Monday. We called again the following Monday, and the car wasn't ready; I asked to talk with a manager and began talking with Edwin. He proved to be a valuable source of information and communicated with us frequently with updates and the reasons for delays. One of the things he mentioned several times was the importance of the quality check before the car left the lot. There were several issues ensuring the car was ready.  We finally picked up the car on Friday, April 7. When I say Edwin did a tremendous job building a relationship, I mean it. We were impressed with him and his commitment to customer service despite the number of issues he ran into with the car (none of them due to your shop). So impressed that we were going to bring the car back in and pay to have QC redo our hood (damaged by sitting under a sappy tree). I was already writing your stunning reviews in my head for Yelp and Google. And then came Ron. When we picked up the car on a Friday, it looked great, except for one issue. The front windshield was cracked all the way through. It was not cracked when we took it into QC. When my husband asked about it before driving off, Thomas took photos and reviewed the original photos. He determined that there didn't appear to be a crack when we brought the car in. He said he would check with Ron the following Monday to see if it could be sent to accounting. Thomas also mentioned QC had this issue recently on another car. Unfortunately, we received a phone call from one of your younger staff the following Monday, telling us Ron denied the claim to replace the windshield. I'm not sure why Ron didn't contact us. I called Edwin and requested he intervene; he tried, with no result. After we got the car home, we also realized that fasteners are missing on the rear-left wheel well, creating a rattle in that corner, and it may also be coming from the rear bumper liner on the right side. This is after having our car in quality check for days. When I contacted QC again to ask for your email addresses, I was told that the person would have to get Ron's permission to give me your emails. I explained I wasn't asking for personal information, just your business emails. I was told again the person couldn't do that without Ron knowing first. As you can imagine, between being told the claim was being denied (and essentially accusing us of trying to defraud you), all those weeks of hard work from Edwin building a long-term relationship with us were dashed to pieces in a few short minutes. Ron couldn't even call us and tell us his decision; he had a younger staff member do it. Yikes. Cowardly move.

All I wanted was to have the coolant replaced. The vehicle inspection was very thorough with just…read morea few surprises. It was finished br the end of the day. With a $400 bill

I took my 2017 Nissan Titan with Cummings diesel motor I asked them to cross check recalls…read moreinstead. They gave me a bill for $15,000 and it was under warranty by Nissan and they never said anything about it. Moral of the story do your homework before you get scammed

The service is always great. The prices have increased somewhat, but I guess that is…read moreunderstandable. The service I requested was an inspection and tune-up, and I paid $500, which included the installation of new brakes. It could have been worse on the price end. Not too bad. The crew is kind. Ask for Ray, the owner; he is a good guy.

Worst place ever to get serviced at. In disbelief still with how they treated me. Their business…read moremust be hurting for them to try to make me pay for a service i was not supposed to pay for. (Right Way sent me here to have a gps removed from a car i paid off at no extra cost). I went into this shop happy despite dealing with the loss of my significant other who passed in june of this yr who was a veteran just for them to treat me like sht. Their crappy service made my grieving process even worse. Their shop is full of military plaques, memories etc which is what is shocking to me. I thought theyd treat military families better. Id hate for you to go through the same thing i did, go elsewhere.

My tire blew out on our way to a Pediatrician appt…read more Loved that they had a mini fridge of waters in the lobby. After walking in, it was about 2.5 hours for four new tires. Cost me under $400. I'd call that a success! Associate was nice and moved quickly

MY neighbor gave me a jump yesterday morning after i discovered my battery was dead. He suggested…read morethis Firestone location. Since it was close and i didn't have another idea, i drove over. The young woman, Mariah, in the store was friendly and professional. She checked the battery as i watched and showed me the reading. She suggested that as low a reading as it was, a new battery was probably the best way to go. I looked up an average price for a new battery for my car and she quoted me an amount in that range. I waited while they installed it and was out in about 15-20 minutes. Painless and easy experience. Two thumbs up!!

Easily the best automotive establishment i've ever been too. They have my business for life they…read morehave saved me on countless occasions and as far as price goes you can't beat them. They're not looking to make extra money off of you they're looking to get what you need fixed and back on the road as soon as possible and we all know in this economy transportation is key!!!! highly recommended all around great experience every time

They warranty their work and find the best price parts they can for you. You can bring your own…read moreparts too if you want to.

Brought my Mercedes RV in to repair the front-end after a collision. I was impressed by Loid's…read morefacility, but moreso by the professionalism and support from Jerome, my service advisor. From his knowledge of the repair, to the detailed estimate, working with insurance on my behalf and keeping me fully informed throughout the process, I was completely impressed. The work they did was high quality, clean lines on all the new parts and the paint was a perfect match even though my RV is 10 years old. I'd recommend Loid's for your repair service, especially if you have a Mercedes as their authorized Mercedes repair shop made the difference in the quality and overall customer experience I had. Thank you Jerome & team!

Loids did an outstanding job on my car after hitting an Elk. The car looked brand new. I admire…read moretheir battle with the insurance company to only replace with original parts. If you want it done right, go to Loids!