I am the son of parents in their 80's who selected All Seasons as their retirement residence over…read moreother competitors in the Naples area. They are very happy with their decision, as is our entire family. My Dad started in Independent Living, which is like a luxury five star hotel with stacked amenities and a beautiful dining room and common areas, and my Mom started in Assisted Living, which is very similar to Independent, but includes nursing staff on call 24/7. After a year, my Mom rotated to Memory Care and my Dad to Assisted Living. Thus far, the staff has been very attentive and it is an ideal residence for eldery parents. The other reisdents are very friendly and they have engagning programming, such as live music performances, and other activities. The food is also top notch. Amy, the supervisor, works hard to make sure everyone is satisfied. Highly recommended.

Wow. This is an amazing facility for your loved ones. Amy, who runs this facility in Naples FL,…read moreknows each resident and carefully notices, how they are doing, the activités they participate in, when hair appointments are, the routines of residents here and if one should need more care. Typically, you hear how no one knows who your parents are or they are not being properly cared for. This is the exact opposite experience. What a piece of mind it is to know that Amy, along with all of their special programs and co workers are here and overseeing everyone's quality of life, fulfillment and enjoyment.

Absolutely wonderful! Arbor Trace embody the dream of…read moreretirement living. My parents live in to towers with ocean and city views. It has resort-style amenities, and a vibrant social life. With a pool, hot tub, great food, Tennis, pickleball, putting green, shuffleboard-- it's like a permanent vacation. We love to visit! Great nursing care and superb staff give me peace of mind. My dad is able to get daily woundcare. The nurses are the best. At Arbor Trace you own your home. What a great investment. A huge differentiator compared most retirement communities that you don't own your home. Simply the best!

I've been living here for 3 1/2 years and I couldn't be more pleased. The staff and the residents…read moreare wonderful; the restaurant is great; there are more than enough activities. AND my condo is terrific with a view of the bay and the Gulf!

The staff at the Villa particularly the nursing staff Art and Katie are outstanding. They are…read moreattentive to my wife Barbara's every need. I would highly recommend the Villa if your loved one needs memory care.

The Villa at Terracina had many wonderful loving caregivers, activity directors and nurses; my…read morehusband was well taken care of, except when he wasn't. The food is not bad. The facility is physically beautiful but there are bug and cockroach issues that exceed the normal expectations for living in Florida. There was massive turnover during our tenure with three different nursing directors in the nine months we were there. Weekend coverage is sparse. Communication was non existent unless there was a fall or a crisis. Staff do not introduce themselves and caregivers constantly change so it is hard to know who to approach when there is a question or concern. Although I gave this feedback on multiple occasions, no change occurred. Administration does not treat their residents with the dignity they deserve and does not confer with family regarding care decisions. They are quick to flex legal authority rather than work with family to find solutions. No memory care will be perfect and the Villa at Terracina was excellent in many ways, however their shortcomings overshadowed the positive in our experience. This is a difficult journey for those suffering from dementia and their loved ones. To anyone reading this I wish you and your loved ones the best.

I have lived in Independent Living at the Arlington for five years. I don't think I could have…read morefound a better place to live. Both the staff and the residents are extremely friendly. One of my favorite parts of living there is the concierge staff. Anything that you need, you just let the concierge know and they see that it is taken care of "Millie" had been there since day one and she knows everything and everyone and makes sure whatever you need is taken care of. She is kind. friendly, and, could not be more accommodatiing. And you can recognize her laugh from a block away!

I was at the Arlington of Naples for two weeks and my experience was great. The nursing and rehab…read morestaff was very caring and professional. I would highly recommend it.

Amazing place. My mother is so happy here. Colin and his team have done a fantastic job in bringing…read morea new concept to Lee County. Thank you, thank you, thank you! There is a fair amount of turnover in the staff. I cannot tell why. Perhaps someone can answer. The one poorly written review from a shot-term cook was not clear

beautiful but, climbing costs has made i impossible to live there and can be monthly up charges…read moreinstead of quarterly. It makes it hard on people that have a certain income. Maybe they have the information before they move in that the person is worth so much but, circumstances change.

Review of Management and Administrative Practices…read more This review addresses a significant and highly unprofessional lapse in administrative conduct regarding the refund of a security deposit. Prospective residents and their families should consider this experience when evaluating the integrity and reliability of the management team. Unjustified Retention of Refundable Deposit We paid a fully refundable security deposit of $X as part of the initial application and holding process. Due to unforeseen changes, we withdrew our application well within the contractual period that guaranteed a full refund, as stipulated in the initial agreement signed with the facility. Despite documented contractual obligations and our formal, written request for the refund, the management has unilaterally and without legal justification refused to process the return of these funds. This is not only a breach of contract but demonstrates a profound lack of financial transparency and ethical business practice. Consistent and Unacceptable Non-Responsiveness The process of attempting to resolve this matter has been severely hampered by the management's persistent and deliberate non-responsiveness. Over the past six weeks, we have made more than ten documented attempts to contact the administrative office via phone, direct email, and certified mail. The attempts to reach the Director or any relevant financial officer have been met with silence, unanswered calls, and unreturned emails. The complete lack of communication on a serious financial matter is unacceptable. This pattern of evasion regarding a simple, contractual refund raises serious concerns about how this management team would handle critical, time-sensitive issues concerning the health and well-being of residents. In the context of long-term care, where responsive and reliable communication is paramount, this administrative failure is a severe red flag. Conclusion and Recommendation Our experience with the management has been deeply disappointing and highly unprofessional. The refusal to honor a clear, written contractual obligation for a refund, compounded by deliberate non-responsiveness, reflects poorly on the overall governance of the retirement home. We urge prospective families to scrutinize the administrative contract terms carefully and be prepared for potential financial and communicative challenges. We currently await the immediate return of our full deposit.

Parent there for rehabilitation after hospital stay. Call button off the wall, rang the bell but…read morewaited one half hour before responding. Not very accommodating to needs. Asthecicly unpleasant.broken furniture. Very uncomfortable wheelchairs patients to sit in all day. Bathroom requests had patient waiting too long.

Solaris is a great place to work (and live). The company motto is played out each day- doing what's…read moreright. I truly do believe that this company has the best interest of their residents at heart. Residents are happy and engaged and they are family to all of us :)

Well, I just got out of a 10-day stay at this nursing home which I attended strictly for the…read morePhysical Therapy rehabilitation. It was much less that I had hoped for and even less for what I'd expected. In no particular order I will give details of the horrors you might expect. Keep in mind that for an older person with terminal issues this might have been much better, but I was probably the youngest in the facility and only needed P.T., not nursing. I had a multiple-occupancy room (read semi-private, two patients) that had a TV each but both TVs were controlled with the same coded remote. When I would turn mine off or on or changed the channel or volume level, his would change, too, and vice-versa. It had a bathroom much smaller that any Motel 6 I'd even been in. It had belt-sander quality toilet paper. And there was no shower... only a bi-weekly schedule to go down to the "spa" always with a nurse or assistant who did their best impression of Nurse Rachet (controlling the shower hose, freezing temps, dumping handfuls of shampoo on my hair, all while seated in one of their rolling PVC shower seats. I am not a xenophobe, but when all of the staff speaks loud Creole in your presence and only barely try to speak English when they address you, I find it disturbing and off-putting. The P.T. "gym" looked more like an adult kindergarten, including match-the-shape games. The silicone rubber bands they used for muscle-strengthening made me think that I was in Joe's Garage and Kindergarten. The staff seemed more interested in whistling to 80's tunes or talking about their next meal plans than focusing on the P.T. The entire facility reminded me of a stalog; it took the door code of the day to exit a door to the outside. This might be effective against dementia patients wandering off, but I was clearly with all of my senses and it would have been nice to sit for awhile outdoors listening to the quite sounds of traffic... It took the kitchen/nutrition staff 9 days to finally get my food orders correct. I make the majority of my meals fresh and raw. So instead of blindly opting in for the lemmings' fare of heated canned food, I spent entirely too much time getting them to make me salads and sandwiches. And why are we still wearing traditional hospital gowns? It made more sense back when most of our medicines were hypodermics in the buttocks, but they have got to go. They provide no protection, they never fit, and the ties get knotted up. My assigned doctor was on vacation when I was admitted and never returned during my 10-day visit. Their inter-departmental communications were horrible, with me often repeating the same set of information to many staff members who should have shared it. I hope this will guide you towards selecting a better nursing home/rehab experience than I had.

I can not agree with the two low ratings on this page. My 92 year old mother moved into Pacifica…read morealmost two years ago and my experience has been nothing like those others. After 6 months in an Assisted Living Facility in Stuart Florida we recognized her wandering required memory care. We mover her into a Memory Care Facility in Stuart for another year. That Facility was nice, and clean, and offered adequate services, but their 65-70 residents lived in three hallways which shared two common dining rooms and one common recreation room. My mother was often agitated due to the noise generated in the common room. As her condition progressed we felt a change was once again needed. We decided if a move was required we might as well move her across the state to allow me to participate more in her care. We researched and visited over a dozen facilities here in Lee County, and found most to be a carbon copy of mother's pervious facility. The exception I found was Pacifica Senior Living of Fort Myers. Their program of 5 smaller cottages with self contained dining and recreation areas were just what we were looking for. While Pacifica houses about the same number of residents as the others, the atmosphere was totally different. As far as staff, care, food, and living conditions are concerned we have been thrilled with Pacifica. All the staff, without exception, have been loving and caring toward my mother. I make a point of visiting 4 to 5 times per week, always at different times, and I have never seen mother in distress, dirty, hungry, or ignored. Pacifica provides activities to keep her involved with other residents and as stimulated both physically and mentally as her condition allows. Mother feels at home at Pacifica and Lord knows they are providing services I could never provide her myself if she were living with me. A big thumbs up for Pacifica! Highly recommended!

This community is a MUST SEE!!! Very unique setting of five cottages and landscaped courtyards…read moreenabling residents to walk freely and enjoy gardens, patios and pathways within a safe and secure gated setting. Great staff and administration. Definitely encourage visiting!!!