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    8 years ago

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    Sheetz - A sign for their infamous coffee

    Sheetz

    (13 reviews)

    $

    Everyone has used a convenience store, Sheetz is the name if the one in our region. You can get…read morefood, drinks, freshly made food, candy, basically anything you need for a drive. We always stop at Sheetz anywhere we go and would recommend them without hesitation.

    I usually stop at this Sheetz or order occasionally through DoorDash, but my experience with drink…read moreorders has been pretty disappointing overall. On two separate occasions, my drinks were made incorrectly with the wrong flavors. On my first order, I purchased five drinks, but only one was actually given to me. When I went back, I was told they were "out of stock," even though the shelves were fully stocked with the exact same drinks I ordered, which made the explanation hard to understand and honestly very frustrating. On a second occasion, my drinks were made incorrectly with the wrong flavors, AGAIN! I definitely started notice a pattern rather than bad luck, so I went back to the store to get it corrected. What really stood out wasn't just the mistake itself, but how it was handled. It's one thing to make an error, but it's another when someone is literally looking at you and laughing about it as if wasting someone's time and money is funny, which felt disrespectful and unprofessional. I did speak with a manager, she took responsibility for the situation but didn't actually handle or resolve it. Honestly felt like she was trying to brush the issue off and move past it as if it never really happened and to me that really shows that customer service at this store doesn't seem like a priority. If you don't like your job, then QUIT, because bringing that kind of negative energy into customer interactions isn't fair to people who are paying for a service.

    bp - servicestations - Updated July 2026

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