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Recommended Reviews - bp

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4 years ago

Helpful 5
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9 months ago

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Photo of J M.
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4
4

2 years ago

Decent service station, friendly staff. Beware overall of the obvious. Decent value. Oil & filter change reasonable.

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7 years ago

Helpful 3
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8 years ago

Helpful 3
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5 years ago

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3 years ago

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5 years ago

Amazing service here!!! Car inspection was quick even with my 2 year old!!! Definitely recommend!!

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6 years ago

Helpful 2
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Photo of Rob M.
374
30
40

8 years ago

Needed gas. Only offered premium on all 8 pumps and charged $3.65 a gallon. Highway robbery. 30 cent surcharge for credit card. Appalling.

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8 years ago

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7-Eleven

7-Eleven

(11 reviews)

$

Bayside

Ok place for cheap food, snacks, and gas before heading out and heading back from workread more

I went to this 711 around midnight to pick up a six pack of beer and two limeade redbulls. I…read moreobained the redbulls first and then went to the alcohol section. I looked through the glass display to see which IPA was available. The Goose IPA was on the lower/middle shelf. Thus, I was "window shopping." When I went to open the glass door, a six pack (bottles) of a DIFFERENT beer immediately fell off the TOP of the shelf and shattered on the floor, spraying the drinks on my clothes and sneakers. I never touched any of the items inside of the case. Thus, the pack of beer was positioned precariously prior to my arrival to this 711. I opened the display with normal force. Long story short, anyone who would have opened this case would have ended in the same result/accident. A 711 employee came over after the incident; I did not see his name but he was in this 30's/40's with dark hair. I apologized immediately. The first thing he said to me was not, "Are you okay?" It was, "you are going to have to pay for this." I responded that I was not going to pay for this and explained how the beers fell from the top shelf when I simply opened the cabinet. I explained that I NEVER even had the opportunity to TOUCH any beverage. He responded, "if you needed something from there, you should have told me first." This is not a 711 location where the alcohol is locked; anyone is free to collect their beverages and bring them to the counter to pay. The employee repeated to me, "whatever happened, you are going to have to pay for this." I reiterated that I was not responsible for the improper placement of the drinks on the top shelf. I suggested that he watch the video recording; I noticed a camera nearby. When he said again that I was going to pay, I recommended to call the police so this can be sorted out. After this statement, he took my two redbulls off the coffee county and moved them away to another side and stated, "you cannot buy these; you need to leave and go somewhere else." I was not going to continue with this unprofessional employee and left the store...with no purchases in hand and a horrible "taste" in my mouth. I can see now from Yelp reviews that this location has 2.5 stars and pretty terrible customer service. From going there this morning, I feel that 2.5 stars is GENEROUS. What a ridiculous experience; shame on this franchise!

bp - servicestations - Updated May 2026

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