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    BP - Coon Rapids

    4.0 (1 review)
    Open Open 24 hours

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    3 years ago

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    Highway 10 Minnoco - Bent truck bed liner after they towed my vehicle backwards without securing it.

    Highway 10 Minnoco

    (12 reviews)

    My most recent experience with Highway 10 towing and the ownership has changed my opinion of them…read moreforever. I have used them multiple times in the past with no issue. On 1/23/2026 I had them tow my F350. The driver made a remark that he would need to secure my truck bed cover as he would be towing my vehicle backwards on the tow truck flat bed. I said "You're the expert" and left him to it. When my vehicle was dropped off, my bed cover was laid in a roll in the bed of my truck. You'll notice via the pictures that came attached to my invoice that the driver took that my vehicle was not delivered in the same condition it was picked up. The cover caught the wind during transport and is not bent and nonfunctioning. As a carpenter with tools in my truck, this is my livelihood at risk now. I reached out to Highway 10 towing to give them the chance to make it right. I got a hold of Jorge on 1/27 who said it wasn't their problem or responsibility but that he'd talk to his driver and call me back the following day. When no call came, I called again 1/29 and spoke with Jorge yet again who yet again reiterated he wasn't willing to take responsibility for the damage. I have no choice but to now waste more time in an attempt to bring them to small claims court to recoup from the damage their carelessness caused. 10/10 would NOT recommend this business.

    My daughter had a flat tire and we called AAA for a change service. When the driver, Luis, arrived,…read morehe saw that the donut spare wouldn't fit. Rather than wash his hands of the situation (which most tow truck drivers would have done), he suggested we get a patch kit to plug the hole. When I explained that I probably wouldn't know how to do that, he offered to do it and even waited while I ran to a nearby Holiday store that had one. He fixed the flat and had her on her way in no time. You generally don't get "over and above" service much anymore these days, but Luis definitely did that for us. Kudos to him and Highway 10 for the outstanding help.

    BP - Coon Rapids - servicestations - Updated May 2026

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