Im a young nurse at University in Baltimore City, and found myself in an unfortunate situation involving a car accident after getting off of a shift overnight. The incident became challenging due to the limited availability of tow truck drivers on a Saturday morning. After about 5 calls with no help I came crossed this towing company.
Fortunately, the owner of the establishment offered his services even on his day off, he offered to help me with the tow and even give me a ride to the automobile shop. After dropping off my car to the shop, he generously offered to take me to the rental place about 20 minutes out of his way as I had no family around to help me and my phone was almost dead. Not only did he offer me a charger on the way and helped talk me through the situation, he was so knowledgeable of the process and truly helped settled my mind. After getting to the rental he even let me use his phone to call PNC and resolve a charge blocking my account after an hour of waiting around for a car and my phone dying.
He didn't leave my side even once after a long night of work, I was grateful for his assistance and he even helped put my all of belongings into my new rental. He also provided me with instructions on how to handle the auto mechanic shop as it was closed during this time and this was my first accident as an adult handling it by myself.
His kindness, helpfulness, and willingness to share his personal experience and expertise made him an invaluable resource during this difficult situation. His assistance was truly exceptional, and I cannot express my gratitude enough for his support. He became the friendliest and most helpful towing service I have ever encountered, saving me from an extremely stressful and inconvenient situation. If I could give him 10 stars I would!!!! read more