The tow driver was very pleasant and professional. The driver was very specific in keeping me in…read moretouch to his location so that I could meet him at the car. The drivet was very prompt with time. My experience was very pleasant in a very unpleasant situation. Thanks for servicing my needs.

Quick response on a busy three day holiday weekend. Recommended. Thank you, Woodlawn.read more

I was referred & decided to give it a try. I was definitely hesitant about calling. I'm glad I did!…read moreBy far the best customer service. Very pleasant over the phone & was on time. I didn't have to wait long at all. Prices are very reasonable! I will be using from now on! Cliff is very personable & professional. Thank you again

I called around 8 pm because I had a flat and called this company and the owner answered right…read moreaway, gave me pricing on the spot and completely followed through. He gave me an estimated eta and was on time to my home and fixed my tire within 30 minutes. Very responsive, respectful, and honored the over the phone pricing as well and was a real life saver because I had somewhere to go in the morning. Would recommend and use again!

The absolute worst towing experience I've ever had. Took 4 hours to arrive with an attitude. Wanted…read moreto drive our truck up on the flatbed because it was easier yet we had it towed from the side of the road because of something burning and the engine light came on while the truck was shaking. Once he was told not to drive it onto the flatbed he was totally rude. Never called to say he'd take 4 hours to arrive while we sat in the cold because we couldn't run the engine. Tried to call to get an eta and you get a voicemail with a full mailbox. Totally unacceptable, unprofessional, lazy and incompetent. He wouldn't even speak to us or answer a question after having to use the wench, I'd rather drive our truck off of a bridge than ever have this tow company respond.

By far the worst tow experience I ever received. The driver came on the site complaining. He was…read morehoping it was something else instead of what I needed. The work on my end clearly says flat tire. Then it got worse he insisted on filling a blown tire so he could be on his way. I said sir if air was holding it wouldn't be flat. He kept trying to convince me. The most laziest tow truck driver ever. He need a new profession. Then got upset when I didn't agree. Now he doesn't know how to remove a spare tire from a suv. Then he has a jack but no handle for it. I mean a absolute mess, he uses my jack. It was 16° so we could expect frozen things. The wheel was frozen wouldn't come off he had nothing to bang to break it off. He was happy to tell me call road back for a new order to get a tow. The dude took off faster than a cat can lick his ass. He absolutely is in the wrong business.

My work van broke down this morning and Alpha Logistics responded to my vehicle quickly, as well as…read morekept me informed of their ETA. this is one of those cases where I hope I do not need towing services again, but if I do I will call Alpha Logistics without a doubt. I highly recommend using their services.

Great service, prompt, and very professional. Willing to recommend to all my friends and family.read more

Excellent job! Gentleman returned my call from a Yelp service request and evaluated my vehicle tire…read moreneeds and kept me informed throughout the payment process. Thought I was just going to buy 1 tire ending up buying more.

I needed a jump start for my car but figured there was a chance I needed a new battery, so I looked…read moreon Yelp and this service came recommended (just under 5 stars, 27 reviews at the time). I called and asked about pricing. The cost (whether jump start or battery) was reasonable. Mr. Ayala said he'd pick up the battery on the way just in case - having gotten the information I had on hand for my make and model, and my equipment preference if it came to that. He also said that I wouldn't be charged for the battery if it wasn't needed - regardless of him making this outlay. As promised, he showed up about 45 minutes after our call - this is with him driving up to Baltimore. When he arrived, Mr. Ayala looked at the battery, said it was 2 years old, no corrosion - relatively young for the equipment. That it probably would be just a jump start (I had left the car sitting for too long). He then promptly walked me through the steps to jump it, while attaching the cords to the outlets. The car started. Then he had me turn it off without the cords attached to check that it still started, which it did. The service was $85. Perfectly reasonable. Convenient and timely, as well, and I found him to be pleasant and knowledgeable.