Do not hire this company! Our previous company went out of business and sold their client list to…read moreEli Grillo and his company Best in Irrigation. After they came last fall to close down our sprinklers, in February we paid $195 for opening and closing in 2026. We made an appointment for service in April. They canceled that appointment so we made another which they also canceled with various excuses. When they didn't show up for our 3rd appointment, they stopped responding to calls and texts. We finally reached Eli Grillo and asked for a refund of the $195. He promised to drop off the money which he didn't do. We've now hired another company and I'm sure will never see our $195. I'm not sure what their issue is but strongly recommend to not hire them

DO NOT HIRE Eli Grillo at Best in Irrigation to work on your sprinkler system. He cashed my $195…read morecheck for turn on/turn off service, and scheduled a turn on date with me. He then rescheduled that date for later in the week, but had to cancel due to truck issues. He then rescheduled me for the following week, with a specific date and time, but never showed, and ghosted me on the several calls and texts I placed to him. He also never returned my $195 check which he said he would. Now, I'm out the $195 and I had to hire a different sprinkler person to turn on my system. Bad business! He may be overwhelmed with service calls but that does not excuse not communicating with someone who is waiting for him to show up, or taking money for no service provided!

I've been using them for years. Easy to work with, reliable and competitively priced. I would not…read morehesitate to recommend them for installation or routine maintenance and service.

Kevin is a very personable guy and they're willing to go above and beyond for good service. They…read morejust winterized my irrigation system and soon after the water dispenser on my fridge stopped working. Not sure whether or not it was just a coincidence, I contacted them and they responded right away, coming out and spending over an hr ensuring the two were unrelated (they were) at no additional charge. Even after realizing the two were unrelated Kevin still stuck around just to try and figure out what it might be. A+ in my book and they've now earned themselves another loyal customer.

Fast personable professional service Bob And Eric are the…read morebest. Prices are reasonable and appropriate

Folks, The Sprinkler Doctor is a rare breed of knowledge, professionalism, and trouble free…read moreexecution in the sprinkler business. Eric transformed a zone of rotary heads to over 100 feet of drip irrigation for our rear yard when we eliminated grass in favor of hardscape. He had to fish two branches through underground conduit as well as weave the drip pipe around 20 new shrubs and plantings after converting each rotary head to supply the new drip line. When done, you couldn't even tell he was there as the disturbed mulch was regraded and the entire area cleaned of any disturbance. Do not hesitate for using TSD for any of you irrigation projects. You will be in good hands!

They were one of the three prices I received and they set my system up exactly how I had hoped…read more It is now two years out and they have serviced it each year. They have made adjustments based on the plantings I installed and have stood behind the work they did. I love Metrowest and am thankful to have found them through word of mouth.

I had my sprinkler system installed by Metrowest Irrigation when they first opened, and haven't…read moreused it in years. I asked for an estimate to have it turned on, and they could not find any record of installing the system, but magically have an unpaid balance from 2005 in their records. I don't have access to banking records from that long ago, and I find it suspect that they can't verify that they installed my system, yet they're unable to claim an upaid balance. I'd find a company that has reliable records.

I CANNOT recommend these guys high enough. They not only look after our irrigation system and…read morealways go that extra mile to make sure we get the BEST value... but go out of their way to be helpful with any concerns you might develop. Always responsive. Always on time & truly helpful. A rarity these days.

Made an inquiry to them about our Hunter Hydrawise system as I had a very bad problem caused by the…read morelandscape service that set it up. I was very much in need of help. A couple of days after I spoke with the office, the irrigation manager called and said he would have his very best tech call to help, as the Hydrawise can be operated remotely. No call from the very best tech and no update or follow-through from the manager. No real interest, either. It's all over before it even began...

I agree with others that Jack is great. He is honest, inventive, and his work is high quality. He…read moreknows what he is doing so give him a chance to tackle your job. Sam

Jack is great! Best in the business. Knowledgable, trustworthy and dedicated. What's not to love?read more

Phil and his crew were very professional and A plus. Phil was very helpful and responsive when I…read moreneeded service from flood damage. I highly recommend this business.

Phil comes to the rescue just when you need him most and I'm sure people are grateful for the…read moreprompt response as the flood waters rise in their basement. I appreciated Phil's efforts mostly because he kept reminding me of all he'd done for me. Phil brought in an independent contractor ("the best") who was to fix the sump pump. Phil then assured me that I could now look forward to a dry basement. And yet water kept pouring into the house! I consulted several professionals who were stunned by the shoddy workmanship done by a man I'd never would have hired has it not been for Phil's recommendation. Of course,Phil who now refuses all responsibility. He is happy to accept the compliments but denies all. responsibility for his mistakes The sump pump's failure. led to two more floods which ultimately cost a small fortune. All of Newton Fire and Flood's original remediation was for nothing.

We had the worst experience working with this company. The manager, Kevin is a fast talking…read moresalesman and very disrespectful to his staff. As a homeowner, we trusted that they would abate our asbestos safely and follow proper protocol. After they finished the job, our electrician discovered that they left large quantities vermiculite in the attic and wall cavities and purposely stuffed fiberglass insulation over the vermiculite to intentionally hide it from the inspectors. These areas were easily accessible to their workers and could be reached by their equipment (and easily visible to our electrician). They lied and said the vermiculite was removed from these areas. I suspect that his workers had been trained to purposely cut corners to save time and hide their incomplete work. This was a shocking discovery. They put our health and that of our contractors in great jeopardy by leaving this cancerous material so easily accessible. When I called to have them come back to fix the problem and finish the job, fortunately they did return. However, then we had to witness Kevin yell at his workers, blaming and shaming them for the problem. It was completely inappropriate and a bit staged. I will never work with them again, and would never recommend them.

Really great service. They were able to help with abatement in a timely manner, as well as…read morecommunicate efficiently. They finished our condo within the day, and was also able to help set up an air quality testing appt. Thanks, team.