I have been going to SMP for a number of years however, as of today that will never happen again…read more In 2015 ago I purchased a 2013 GMC Terrain from SMP. When I purchased the vehicle the rear view mirror fell off after few days because the temperature was cold and this caused the glue to fail. I took it back and they glued the mirror back on. Within no time the mirror fell off again. I knew there must be some problem with the windshield as this should not keep happening. They again, stuck the mirror back on the windshield. Since this time I have always kept the vehicle in my garage and therefore protected from the extreme cold. During the Christmas break the mirror once again fell off due to the car being parked outside in cold weather (we are in Canada). I took it back to SMP to have it glued back on again. When I took it in to the service department I was told that other services should be done on the vehicle so I agreed to have the transmission fluid changed (almost $300). Later, I received a phone call that my vehicle was ready for collect but they could not glue the mirror back on as I needed a new windshield! As this was an issue from the begin I was unhappy that now the warrantee was up they find that it should be replaced. I returned to collect my vehicle from SMP and went to the sales areas where I originally bought the vehicle to see if they would be able to help me. Dan Barrett was fast to come out to the call when he thought I might be someone who was buying a vehicle however, he soon let me know that he would not be able to see me for about half hour, and that others were either on their lunch break or not available when he knew what I was there for. I waited until someone was able to see me. I saw Dan's assistance Autumn and explained the problem. I want to emphasis at this time, the windshield/rear-view mirror are the same ones I was having difficulties with when I purchased the vehicle, they have not been changed. Autumn went to see someone to see if this could be sorted out, unfortunately the answer was no because I have had the vehicle too long. I duly collected my vehicle and paid for the transmission fluid change, drove it to the next block to Speedy Glass, who glued the mirror back on and did not charge me for this service. Way to go Speedy Glass (fantastic company who know great customer service). And no mention of needing a new windshield and they could tell that the mirror had been glued on at least a couple of time before. It makes me wonder if the windshield does need replacing or were SMP just trying to rip me off. I will never be using SMP to purchase a vehicle, to have any service done on a vehicle, or the use the body shop again.

Had some factory recall work done and there was obvious damage done to paint ( apx. $ 1400.00 )…read more when I picked it up . The General manager and service manager both agreed that the body inspection report done by their own staff when I dropped it off , along with their video tape of my car as it entered the drop off area both showed no damage .They would not take responsibility even though everyone involved saw that there was no damage when dropped off and definate damage when they returned it to me. In my opinion it was the old " take us to court , but it will cost way more than your damage " problem. Will not ever go back.

Took two Harley fenders in to have paint restored.What a mess clear coat had runs it had to be wet…read moresand and buff. Now clear coat is so soft you can not touch it with out leaving marks in it. $1300. down the tube

Bad bad bad. They will promise you all your insurance work and parts ..then they will skimp on…read moreeverything they can . e.g. fix parts instead of ordering new , buff up paint instead of new paint , take 2 or 3 times longer to do the work and once you get your keys they get paid from ins co immediately at FULL VALUE OF QUOTE . Even if you tell ins co that you were cheated THEY STILL get their money from ins co. They know that you do NOT get to give the ins co your consent re the job done. You can however spend Months if you want registering a complaint ...but owners know that nobody will do that. They will tell you everything you want to hear at start...and hide what was actually done.

Great service and friendly staff. Unique Collision takes the best care of their clients and gets…read morethe work done when promised and they do a fantastic job. Wouldn't take my vehicle anywhere else!

Had a fender bender and unique fixed my Kia Soul perfectly! They did such a great job, would…read morerecommend this company to anyone! Thanks unique!

Parr Auto Body knocked it out out the park for the restoration of our Jeep. We trust them 100% to…read morecomplete the job on time and on budget. This was a full rust removal and repaint and we get so many compliments it just reassures us that using Parr was the right choice. Well done!!!

This is an exceptional company. Their service level is excellent and the quality of their work…read moreimpresses me every time. Like many Sienna owners with power doors, from time to time we need a "tune up" on them to keep them in good working condition. Parr is very very good at doing this, and we've been very happy with the results every time we've had it in the shop. Parr gives tremendous value. Saskatoon is lucky to have a local business like this.