Bad bad bad. They will promise you all your insurance work and parts ..then they will skimp on everything they can . e.g. fix parts instead of ordering new , buff up paint instead of new paint , take 2 or 3 times longer to do the work and once you get your keys they get paid from ins co immediately at FULL VALUE OF QUOTE . Even if you tell ins co that you were cheated THEY STILL get their money from ins co. They know that you do NOT get to give the ins co your consent re the job done. You can however spend Months if you want registering a complaint ...but owners know that nobody will do that. They will tell you everything you want to hear at start...and hide what was actually done. read more