THIS MOVING COMPANY WILL ROB YOU OF YOUR TIME. I was referred to this company and trusted the referral without doing much research. Supporting local businesses is important to me, but in the case of moving, I learned my lesson to book a corporation in the future. Two weeks prior to my move, I called and spoke with the owner, Ahmad, and booked two men and one truck for a 680 sqft one bedroom apartment. I was given an estimate for a 3 hour minimum and travel fee for a total of $375 which was in line with other estimates I received. So, I confirmed. I voluntarily sent dimensions of my largest items and explained ahead of time I would be going from one interior style apartment complex to another, adding that both apartments are top floor apartments with hallways to an elevator for moving. Ahmad did not see any issues with my information and did not offer to do a walk through prior to my move day. When my move day arrived, NOTHING was impressive from the start! It took Ahmad and his coworker SEVEN hours to complete the job. Again, this was a small apartment (and small storage unit) worth of stuff. I estimated between 3-4 hours from his quote. He told me I would be the first move of the day and to expect arrival between 9-10 am. Ahmad and his coworker arrived TWO HOURS LATE and started at 12:15 pm. Why? Because the truck they had reserved for me had a leak in it due to bad weather the night before. Okay, things happen. But I quickly learned that this company does not own their own trucks, so they had to go from place to place on a Saturday morning to find a new truck. He even put me on speaker phone at the U-Haul place so I knew he was trying to find me a truck. Awkward and inappropriate! The most astounding part of the day was an hour in a half after arrival (and barely anything moved), Ahmad and his coworker had the nerve to ASK MY BOYFRIEND TO PICK THEM UP LUNCH when they overheard he was going to get me and him lunch. They handed my boyfriend a 20 dollar bill, but their food came out to be $33. We just covered it and let it go while they took a 30 minute break to eat. They were careful in packing and moving my things out of my apartment, but when moving into my new apartment, they made a small scratch in my bedroom wall with my dresser. When I pointed out the scratch, Ahmad was like "No, how could we have done that?!" I was like, who else did it?! By the end of the day, when I was consulting payment with Ahmad he apparently discounted me to be "closer to my budget" yet still charged $625?! I was estimating half of that price in half of the time! I felt robbed of my time and my money! As a young business owner who has had a company less than five years, Ahmad was ultimately defensive and not open to feedback. He claimed they were "hustling" all day yet there was a point I didn't see him for 45 minutes! And another point that I walked in on his coworker texting instead of working! I literally made a Yelp account to write this review. I would rather brag on a positive customer service experience, but in this case it was the opposite. And people don't need to be fooled by their 5 Star review. If you are looking for a professional company with insurance coverage policies who will execute your move in a timely manner, DO NOT BOOK this company. read more