I always try to shop hometown small and Mattress Depot makes it a snap between the quality of beds…read moreto their exceptional service leaves no doubt that they are here for your quality of life. It is not my first purchase and I have never felt I have stepped into a realm of yes here comes our next victim and commission.. Well done my mattress friends well done.

This is one of the worst places that I've ever been too. The worker was nothing but RUDE. We went…read morein with intentions to BUY a Split King Hybrid but I guess since we were not dressed up fancy he ASSUMED that we had no money and didn't want to help us. Anyways, long story short, we ended up leaving this terrible place of business and took our business ELSEWHERE!! I DO NOT recommend this place to ANYONE!!

I had bought a clearance mattress from here 3 years ago. About 6 months ago it started going bad,…read moreso I went in to sleep train with a pre-approval letter for credit and was going to buy a new mattress. Sheri was helping me and I had picked out a mattress and was going to buy it. I was telling Sheri my story and she told me my old one was still under warranty. I had no clue that the clearance ones had warranties. Well she gave me the paperwork and within 2 weeks I got all my money back inform of a credit at Sleep Train. Happened to go in on Sheris day off, but Rick and Shelly helped me get the mattress I wanted for free and a very good deal on a new head board. I have never met a more honest sales team, and will be recommending them to everyone I know. Thank you Sheri, Rick, and Shelly. Thanks Rick H.

William made east work of purchasing a bed for our guest bedroom. Great bed for a low cost.read more

We had almost given up for the day having been to multiple stores from every mattress company that…read moreyou could think of. When I saw a Facebook ad for box drop advertising amazing deals on a mattress. We reached out and got in contact with Alyssa who was so helpful, and also just a real bright light after a day of disappointments. Her and another guy I think his name was Gary showed us all of the deals that they had. Every other place we had been with our budget we wouldn't even be able to afford the lowest base model, but here we were able to get a mattress we really liked brand new. They even cut us a deal on the already discounted price. Gary and another worker even loaded it into the car for us. I promise you you are not going to find better mattress, with a 10-year warranty, for well under $1,000. We will be back in the future for any of our mattress or furniture needs. Thanks guys!

**2nd response to their response** If you sell brand new never opened packaged furniture than why…read moredo people complain about you delivering floor models due to "not having another one in stock"? Why did another individual have an issue with a couch you delivered that had messed up cushions and messed up springs? How about the chair you delivered that was broken? Hmmmmm I believe at this point I should facilitate a class action lawsuit. Be prepared for papers being served. **1st response to their response*** Is your address 10009 234th Ave E Bonney Lake, WA 98391? If so we have the correct location. We're an older couple and my husband and I have no reason to lie. Please stop denying your actions. Apologize. Take accountability. Learn from your mistakes. Strive to do better. Very pushy. Prices are overpriced for what you get. They try to sell sight unseen to sneak around and say that what you get is not the floor model. Personally I don't want someone else's nasty booty on my new furniture I mean come on. The girls are ditzy and not knowledgeable at all. This place seems like trash and mainly for people who absolutely can't afford to look anywhere else. No thanks. I'd rather pay $10K and get actual quality and a sales person who knows what the heck they're doing and have some professionalism. Do yourself a favor and don't waste your time. Good thing we just looked and didn't actually buy. Waste of time. Money. Fuel and my sanity.

My bf and I went to four different places within an hour and this was our top choice! We walked out…read morewith the perfect queen size mattress that fit to our needs at a very reasonable price. Joshua Nilsen, the manager, is extremely personable and knowledgeable as well as passionate about the science of sleep! His customer service exceeded our expectations. With that being said, look no further because you'll find what ya need here :)

We showed up at what we later realized was closing time, but Dina welcomed us and said feel free to…read morelook around. With her assistance and knowledge, she helped us find what we were looking for. I've had two spine surgeries and my husband has sleep apnea, so Dina showed us in detail different adjustable bases, and we found exactly what we need for our health and comfort. Since it was closing time, we decided to take all the info home with us, look it over some more, showed up the next morning and purchased all our items which, in comparison to other stores, was a GREAT deal...all because Dina took time to walk us through every step of our purchase, including financing. She made the who experience easy, informative, and, dare I say, fun! We felt like we were talking to a fun relative and not a sales lady. Our items were not in stock, but again, Dina worked her magic and our bed was in our new house within 2 days!! I highly recommend this store, and ask for Dina for assistance. Five comfortable stars from Mike and Marty!!

Nobody likes to shop for a mattress. However, Billy ( Auburn Mattress City) made this shopping…read moreexperience much easier for us. His knowledge, honesty and caring about our needs made us feel confident in purchasing our mattress from Mattress City. I would also like to compliment the delivery guys. They went above and beyond to make sure that we were satisfied customers. I also like the fact that this is a family-owned business that genuinely cares about their customers.

When I walked in a very nice Lady helped and answered my questions to the specifics and her service…read morewas very good. The selection was small, but they still would go to their other store to help you what you need and very decent price trying to get you out of money so they're very helpful or whatever your needs for a bed is. Was happy about the service they have at this location. But fortunately they don't have what I was looking for, but she directed me in the right direction as well, so my hands go up to her for being honest.

Highly recommend The Sleep Store. Excellent non toxic mattress selection and Sharon's customer…read moreservice is amazing. Sharon listens, is very knowledgeable, patient and makes the process fun.

10/10 Went in looking for a pillow and Lillian was so…read morelovely! She found me a perfect pillow within literally a minute by just asking a few simple questions! She said she is the Pillow maven, she absolutely is!

My partner and I recently decided to buy a new bed. We decided to go to Mattress Depot and met…read moreShawn. From the moment we walked in we were treated with kindness and no pressure whatsoever. We looked around and tried out beds for an hour and then said we would be back. We came back a few hours later after thinking about what we wanted for awhile. Shawn was patient and answered all the questions we had. We finally decided to purchase a mattress and an adjustable bed frame. The frame was on backorder, but Shawn was able to find us a better frame for just a little bit more. We were worried that it was close to closing but Shawn stayed late to make sure our order got in and we could get it as soon as possible. The next day we decided that we actually wanted to move one level up on the quality of the mattress. We returned to the store and Shawn greeted us with a smile, told us the pros and cons of the change, and then helped us get everything switched over. The best part, we were able to get the bed earlier because it was in stock. Shawn made our whole experience easy and we couldn't be happier. Definitely make the time to stop at this Mattress Depot.

Didn't intend to buy here, but Dwayne and Shawn changed our minds…read more We had an offer for a different mattress at a cheaper price and for the same mattress at a cheaper price. to be fair, the first mattress was inferior, the second was due to a not universally circulated manufacture's price reduction. As Shawn spent a long time on the phone unveiling the mystery in that change and discovering several other changes in prices to accessories and other "work around" on costs, we could hear his surprise This was no performance for our benefit; he was truly confused and surprised. All the while we joked and laughed with Dwayne and learned more about the bed and things associated with it. After he got off of the phone, Shawn continued to work with numbers and by the time he finished he had better than matched the lowest price for that bed, then significantly discounted some accessories we wanted. After the sale, the delivery date was important and a rush was requested, monitored, and delivery occurred ahead of the requested date -a bonus. We were never pressured, told it would be be "better to do business here because," or any other high pressure sales tactic. it was always "this is what we have" and it's value, friendship, and help. The products are good to great quality (depending on how much you are willing to spend), and they sell no junk. Dwayne and Shawn treated us at least in a 5 star manner, but I can't rate them higher in this app...but they treated us better than 5 Stars describes....So... Dwayne and Shawn: **********

My husband and I recently bought a king size tempurpedic/memory gel foam style bed from this…read morelocation. We strongly considered buying the Tempurpedic name from another chain that tends to spend a lot of money on advertising, but decided it would be silly to spend that kind of money just for a name stitched on a mattress. By shopping with Mattress Depot, we spent 50% less! I have been sleeping on our newly purchased mattress for several nights now and we are getting great sleep! I love this bed and have zero buyers remorse. (I have slept on tempurpedics before and you wouldn't even know the difference.) Our mattress even includes a 15 year warranty. Roger was such a friendly and easy going salesman. The delivery and setup was as promised. I would recommend friends and family to this location.

not a fan of this place, would rather go to mattress ranch or one of the other mattress locations…read morein tacoma. Value is good tho, and the guy who helped us was fantastic. I just dont like how grimy these places sometimes feel.

The establishment is huge. They have all kinds of furniture, tables, beds, and such alike. I've…read morebought several things from them and if I need anything as far as furniture, I would go there again. Also I want to mention the staff does not pressure the buyer @ all.

The Old Cannery still has a wide variety of furniture options. I would rate pricing as…read moreaverage...not really the best value. The scratch and dent section in back of building can have good deals. i walked all the way through the facility during the early afternoon hours when there wan't hardly any customers. Ironically, the only aknowledgement I received was from another customer. The staff never said a word. There was a little group of them sitting on furniture laughing and talking about their personal lives. I stopped at one of the counters and asked about sleeper sofas. I was just pointed in the direction I had came from. There was no folowup or additional help from anyone. There was plenty of staff walking the floor who were Not assisting other customers. At that point I left and purchased my furniture elsewhere. I will not return.

Mike Fisher is great low pressure and helped with all of my needs…read more Got a king mattress and best sleep I have ever had.

Unfortunately my mother in law passed away on May 30th. She had recently ordered a mattress from…read morethe Covington,WA location to be delivered in early June. I had the pleasure of meeting and working out the details for the cancellation of the delivery with Donald in store. He was AWESOME!! He gave his sincere condolences and fully cancelled the order with 100% refund. If you need a mattress I highly reccomend working with Donald in the Covington store. He was compassionate, kind, and professional!! Thanks, Kevin & The Stoll Family