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    BoxDrop Imperial Valley

    5.0 (2 reviews)
    Closed 12:00 pm - 6:00 PM

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    5 years ago

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    Denver Mattress

    Denver Mattress

    (7 reviews)

    $$$

    Great experience at the store - both furniture and bedding…read more For the bedding side, Oliver was friendly, helpful, and patient. Choosing a mattress really sort of sucks, so it takes time and you really need time on each of the styles you're considering. He helps by asking you a few questions and then guiding you to things that seem to fit your needs. I laid on 4 beds, my husband 2. Oliver walked with us and listened and answered questions, but also gave us our space to just lie there and process what we liked. We didn't ask for prices of everything in the store, but felt good about what we purchased. It also comes with a trial period, where you can return it if you decide it's not the right one for you (there are certain restrictions, of course). Order has been placed and I look forward to getting our mattresses and new adjustable frame!

    If you are looking for a fantastic mattress and a great deal, look no further than Denver Mattress…read moreCompany. If you are looking for exemplary customer service when it comes to purchasing the mattress that is right for you, look no further than Marcus Fuentes. My husband an I drove 3 hours from California to Arizona to take advantage of the incredible bargains and incredible quality that Denver Mattress Company has to offer. We had purchased a mattress from a Denver Mattress Company 13 years ago that we loved and had served us well for 9 years. However, when we upgraded from a Queen to a King, we purchased from a different company and that bed only lasted 3 years and resulted in severe back pain. So, we returned to our first love, Denver Mattress Company, for our most recent bed purchase. Marcus Fuentes welcomed us to the store by asking about our needs to narrow down our search and then he performed a few simple tests to determine which bed would be right for both mine and my husband's needs. In all honesty, as I was lying on my back with my hand up in the air, while Marcus performed tests in which he had me push against his arm or resist the push of his arm, I was rolling my eyes with skepticism. However, once we got to the correct bed, all the tests made sense and I could see why he was doing them. Because of the time Marcus dedicated to ensuring that our needs would be met through our mattress purchase, we even upgraded our purchase from not just a mattress, but also an adjustable ergomotion frame (which is awesome by the way...and definitely worth the money). Prior to our recent purchase, I had so much back pain after a night's sleep that it was difficult to get out of bed in the morning. After only one night on the new mattress, I felt tremendous improvement in back pain. And, as each night goes on, it gets better. Thank you Denver Mattress for quality products and thank you Marcus for caring about the customer's needs and wants and taking the time to provide spectacular customer service!

    Mattress Firm La Quinta Center

    Mattress Firm La Quinta Center

    (46 reviews)

    $$

    So I'm a big fan of the pillow top mattress I went into the…read morePalm Desert store Ron helped me I purchased a King size mattress "Ashaway Plush King"They delivered it and it was too hard My back was hurting after sleeping on it for a few days. I went back to the Palm desert store and spoke with Zack he said try a few mattresses we have on the floor. I decided to get the Tulo it was comfortable & soft but it kept sliding off the adjustable frame. I got the bundle deal with two pillows & sheets and mattress protector $399 I was very disappointed on how long it took to get my bundle deal, I was told it would take a few days Two weeks later I open the box the two pillows smelled horrible I've been airing them outside on my patio for three weeks and they still smell! It's a chemical smell that will not go away. I called mattress firm in La Quinta which is closer to where I live and spoke with Larry He was very nice and explained to me to go back to the store in Palm Desert where I bought both mattresses which The returning fees are now up to $200 I really couldn't get much done, Ron was busy and David was very sweet and wanted to help me He took down my information to give to Ron He never called me back, I went to Mattress Firm in La Quinta and spoke with Area manger Christian H. He was so nice and really cared about my issues with the mattress and the pillows. After not getting a good night sleep and the pillow situation, Christian called and spoke to Janelle Who was very helpful Christian was able to give me a discount on the pillow's and delivery I ended up getting the Vining Plush King I love my new mattress it's perfect! I guess third times a charm, lol Next time I'll do my research, I should've went to mattress firm in La Quinta in the first place. Great customer service "Christian you Rock" Thank you guys Happy Sheila K

    The female manager with her Facebook page was SO RUDE to me. I had an issue with my existing…read morepurchase and her response was "I literally don't have a solution for you" with a straight, condescending face. It wasn't the message, it was her lack of support and trying to help a customer. Zero customer service skill. My new adjustable bed frame was stuck in a high position. We had to disassemble the bed in order to sleep flat, now we're left with an expensive bed frame that doesn't work as it should. I am now looking at other stores for a new adjustable frame- will never return to this location.

    Mattress Firm Cathedral City

    Mattress Firm Cathedral City

    (65 reviews)

    $$

    I popped into Mattress Firm, in hopes of finding a decent mattress that would last me a week or so,…read moreas I wait for my bed to be delivered from a move. Kat started to determine what would be good for me, and I told her my need. WOW, she was amazing. She hunted and actually gave me options. Jackie, her coworker, helped her scour deals and they found a small mattress that I could get right then. Imagine, they were so nice, helpful, and invested in helping me over this small purchase. I will definitely be back for my main mattress! I had looked for mattresses at Walmart, only to find they cost too much for my needs. Imagine my delight when I left with a hugely better mattress for less than 1/2 the price!!!!! One of my free "MUST VISIT" recommendations.

    I bought a mattress and an adjustable frame (a used one) at the end of February, Kat (the sales…read moreperson) was great when she explained everything, she gave me a great deal with my purchase and promised that my adjustable bed frame will work (as being a used one), that I can build it myself as it was very easy to do (which I did). When I set up everything (my mattress and bed frame) I tried to sync my adjustable bed frame with the remote control but it didn't work, I called the store, explained everything to Chris about this situation and he set up someone to come the following day to help me with the problem with my frame but it didn't work either, so I called the store and spoke with Chris again and he said that he will let my sales person ( Kat) know about this issue...well, on Friday March 14,2025 (Christa "from Mattress Firm")) called me, I explained her the situation, she said to call the extended warranty to fix this issue that Mattress Firm can't do anything about it as is a used adjustable bed frame. I did call the extended warranty today March 15,2025 and ALSO explained the situation and they said Mattress Firm has to fix this situation as is been only 3 days that it was delivered. I'm VERY disappointed with this store and the service that I'm getting now from them, i can't believe that this is NOT getting fixed. With this situation that they don't want to do anything about it, I will NOT recommend this store to anyone. I've been going to this store for over 10 months trying to get a good deal and a good mattress with my adjustable bed, I even talk to Vince and he knows that I've been there a few times...and now that I FINALLY purchased the mattress and the adjustable frame, this happens and they don't want to do anything about it. If I could put a Zero, I will do it.

    BoxDrop Imperial Valley - mattresses - Updated May 2026

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