Took me forever to right this review but with the Covid Craziness, I didn't want to forget! Skyler is amazing!! Let me say that again!! Skyler is amazing. Was looking for a new mattress set for my teenage son who had outgrown his and found their ad on Craigslist. Looked at the Yelp reviews and decided to give them a try. I attempted to purchase a mattress online through large furniture stores but couldn't find anyone who deliver in less than 2 weeks due to Covid. When we got there at our appointment time Skyler opened the door and got busy! There was 3 other people wanting to come in also. Skyler was awesome and delivered same day! I paid more than I was planning on but I also haven't purchased a mattress set in over 8 years so I'm sure prices have gone up since my last purchase and I was in sticker shock!! My son loves his new bed and says it's super comfortable which the timing is perfect for the day long teenagers sleep schedule. I would refer others to Skyler. Did I say Skyler was awesome?? read more

Nice little store, not a huge store overall like a sleep train or whatevs but selection is decent and got good mattresses. Store size is about the size of a mattress but it's cool, it's not the size that counts, or so I heard. I think Robert dude who works there is a cool dude, he'll help you find mattress right for you. Prices are on point, not like .$99c mattress but not $1000 mattress either. Ended up getting my son a mattress here and he digs it. If you looking for a good quality discount mattress this place is it. read more

Bought a Mattress from here recently, Our old mattress had to be replaced and I am glad we landed on the one we purchased a week ago. Robert was very helpful and considerate. My partner has an ongoing back injury and I was able to land on one that has been helping her back in just a short amount of time. You have options when you shop for a mattresses here with a helpful salesperson. Robert helped me find just what we were looking for and we are Satisfied with our purchase (: read more

Skyler is amazing! Prices are budget friendly with plenty of options. Look no further for your mattress needs! read more

BoxDrop - Mattresses Near Me - El Cajon, California

I came into this place ready for some negotiation! We were in need of a new mattress and I came across this place on Facebook. Now I definitely did my browsing around from store to store. Mattress firm, living spaces, jeromes, I checked it all out. Nothing and I mean nothing is gonna give you the prices this place gives you. The awesome sales associate Omar hooked us up today and I recommend you make your appointments with him. I was quoted double the price on the mattress I wanted elsewhere and I got it here for half of that. Not only do they sell mattresses, but they sell beds as well! And it's all for the low low. Big thank you to Omar, not only for complimenting my shoes, but for getting me a great deal. You can check out the other places, but this one is pretty hard to beat. read more

I'm so glad i found this place! definitely recommend to anyone looking for a mattress! thanks skylar:)

The sales stuff is very informative honest and genuine . They are a warehouse clearing out new product that is quality .. Seth was awesome made the sale easy , very workable pricing and reasonable amount of stock.. If you are looking for a full bed set under a 1,000 this is the place to be ... They have delivery options as well. Different mattress sizes and mattress types to choose from... Glad I found them read more

I bought a mattress from here about 4 years ago and than returned this weekend to get another mattress for the spare room. Customer service each time was great and great mattresses at great prices. read more

Sky is the guy to come to for Mattress. He is very informative and have all variety of mattresses with great prices, and he doesn't try to push a sale. Instead, he shows you the option and give you the information that you need and let you choose what is fit for you which is great. I would come here again. read more

We bought a bed from your store today and what was even more impressive than the price, was the fantastic customer service by Seth & Cheyenne! We will absolutely refer friends to this store! Thank you! read more

Skyler has the best mattresses for the best price. You legit can't get these anywhere for the price he can give you. He's friendly and professional. He's there for the customer and that's the most important part. He'll help you as much as possible. Why would you go anywhere else?? I'll post photos later to update my review read more

I got the best deal on my mattress!!!! The best deal you can get in San Diego and I've done my research read more

BoxDrop - Mattresses Near Me - El Cajon, California

Don't go here if you're unsure what mattress to get. I did NOT get what I paid for or sampled (PLEASE READ MY REVIEW). They're probably going to reply to this review with some BS response about how they tried to help me, but don't be fooled. I walked in & tested out a mattress, told them I needed something soft, but ended up getting a mattress that did not match. The mattress I got delivered was stiff, hard, stained, and after 1 night I felt like I slept on the floor. My back hurt so bad, it was not the plush soft mattress they described and the sales guy agreed. I get all sales are final but their option for helping was offering me the display mattress that they said gets jumped on by kids and laid on by many different people. I hope I'm not the only one who would of turned that down. If I did decide to take the store model, there was no discount. Then, if I decided to go for something else, and it ended up being cheaper, I'd still have to pay the original price of the other mattress, no discount. The guy in the store even said the mattress I got was not the same, he said it was way too firm. If you're unsure, go to a name brand store, Walmart will accept mattresses back with full refund so you can make sure you're getting what you want. I did NOT get what I paid form. UPDATE: The reply to my review is what was said when I first reached out about my mattress being defective and was not offered any reasonable solutions. My review is written after returning to their store to meet the owner and he didn't show up. Please do not shop here. read more

Ryan is awesome! I came in looking for a full size set for my son and even though delivers stopped after 6, he delivered the mattress and box spring on his way home!! Talk about great customer service! If you want a great deal on a bed and an awesome experience then go see Ryan! read more

We are extremely satisfied with our purchase. Gigi and Omar were super nice and patient in answering our questions regarding their mattresses. In the end, they hooked us up with a price that we could not refuse. And these are high end, brand name mattresses. Thank you Gigi, Omar, and little Gracie! We'll be enjoying our mattress for years to come. read more

This review is not about the mattresses quality but it is their terrible customer service that they offered to me in the store.I contacted Styler a day before and told him what I was looking for. But after I went to the store he kept himself busy with other stuff. I went there with my family and obviously I want his help to find the right mattress. But he was so unhelpful through the whole time so I left the store at the end. I dont recommend this store to anyone if you really want to get suggestion from store people to select mattress. read more

Being on the receiving end of the scheduled delivery my husband planned. I was a bit apprehensive about when and if they've come as my hubby informed me. Well to my surprise the delivery driver named Benny called to confirm a scheduled time am which I really appreciate. Upon arrival he set up the beds very quickly. Cleaned up the wrappings if the beds and frames, and insured I was pleased prior to leaving my home. Thanks again Benny! read more

Best place hands down, it was me and boyfriends first time buy a mattress and Tom and Linda were helping us find our perfect mattress while the owners were away for a convention. All I gotta say is that showed us the best service and we're very patient I would definitely recommend buying from here! We got such a unbelievable deal for our whole set we got a queen set for under $800 we paid full in cash :) !! read more

Price was good and friendly service believed on time and helped carry it to the room I would recommend this company

Ryan and Gigi are fabulous!! Was shopping for the past week for affordable mattress and came upon Boxdrop mattress. Ryan helped me pick the perfect mattress and was not pushy at all. I was so happy with the customer service that i purchased a bed frame as well. The mattress and bed frame were delivered as promised and they assembled the bed frame free of charge. I would highly recommend Boxdrop for a great and affordable mattress. read more

Skyler made the process of buying a mattress very easy. He was a straight shooter on prices and values. We were so impressed with the selection of mattresses that we walked out with 2. read more

Amazing!!! Don't look further. Quality mattresses for next to nothing prices. Couldn't be more impressed they also offer inexpensive delivery. Honestly just so impressed with the prices here. Honestly about a quarter of the prices at mattress firm and other stores that we've looked at. The brand that we selected was also at mattress firm but for almost three times the price. Take the time and stop in if you're looking for a mattress. Will definitely be back to put a nicer mattress on the guest room for these prices. read more

I am so thankful to my friend for referring this store to me. I must have tried out over 40 mattress in 5 different stores and the price just kept going up and up. I found an amazing mattress here way cheaper than any I saw in regular stores and I got it delivered the same day. I can not wait to recommend it to all my friends and clients. I highly recommend visiting this store. read more

I really enjoyed my experience at BoxDrop. There was no hassle, no gimmicks, and no price gauging. I got the exact bed frame I was looking for - for a great price! Ryan and Gigi were both wonderful to work with and understood exactly what I was looking for! :) If you are in the market for a new bed, check them out! read more

I bought my daughter a mattress today. Dennis and Frrancine have been very nice and accommodating. I love that I can make an appointment to see, buy and pick up my mattress. I don't have to deal with too many other customers or sales sharks following me around. You go in, take care of business and out you go. No hassle. No worry. read more

Absolute best buying experience ever. I called ryan and told him what I was looking for and he told me to come on down. Got there and had the smoothest transaction and ryan was a pleasure to work with. I was in and out in less than a half hour and didn't have to deal with the pushy salesman of the corporate chain stores. Highly recommended! read more

Ryan is awesome. He is very straight forward and didn't play games with us. We told him what we were looking for and he had wonderful deals and varieties. We were in and out with smiles on our faces in no time at all. I love a locally owned business! I highly recommend Ryan and BoxDrop for a pleasant, positive, haggle-free experience! read more

This place has great customer service and a large selection of memory foam and pillow top mattress.

A few days after I bought two mattresses from the Morena store a water main broke and flooded the store. Gigi and her team FedEx my order to my house without too much delays. The extra effort was really appreciated. read more

My wife and I were looking for a new bed for over a year! She wanted a pillow top mattress. I came across BoxDrop of El Cajon on Facebook and looked through pictures and reviews! We were very skeptical about this place and I decided to call Ryan and book our appointment to see their inventory. Ryan was very professional over the phone and gave me all of the details from the beginning! No surprises at all! We started tested out their promotional mattresses to get a sense of what we were looking for. They have a small place but big enough to test the mattresses which is why they prefer appointments versus walk ins. They were not pushy at all and really made our experience very helpful. We also met someone from BoxDrops corporate world and he too was nice, I believe his name was Bob but not 100%. We literally layed down on every floor display model they had! We immediately found our bed! Ryan gave us a fantastic deal and was able to deliver the same day! They have a driver and his name is Ryan too!!! Very nice and even made our same day delivery wishing a couple hours! He should up to our place, I helped him get it upstairs and boom! Our dream bed was delivered! And let me tell you we got a BeautyRest Recharge bed set and we absolutely love it!! Thank you Ryan & Ryan for making our time their magical! Until next time... read more

Originally the customer service was great. We felt like we were making a decent purchase from a welcoming company. It was after we received the product is when the issues began. The Box spring was delivered with water in the box and inside the plastic. Company replaced the box spring immediately with a regular box spring until a new one could be delivered a week later, but the owner Ryan would not speak with us directly in the interim. All messages were communicated through his delivery staff and his assistant GiGi who was very unprofessional and completely clueless to the situation and how to conduct herself customer service wise when it came to resolving the matter. Their recommended and implemented solution to the problem was to take 10% off of the interest with the lender (we ordered a more expensive bed with motorized base), but no apology from the owner or any other compensation was ever received. I waited 4 months before writing this review just to see if we would hear from Ryan, but of course he has not concerned himself with communicating with us. Therefore I would advise that any customer think hard before making a purchase with Box Mattress. They say they care about their ratings, but they obviously have zero concern with providing great customer service. I will not refer ANYONE to Ryan or Gigi for a new bed as their products are faulty and they offer zero explanation! read more