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    Box Office Ticket Sales

    1.3 (26 reviews)

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    5 years ago

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    3 years ago

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    3 years ago

    Tickets were purchased with ease, delivery states within 48hrs and received them before that. Trusted site forsure!

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    3 years ago

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    4 years ago

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    4 years ago

    Crooks! Charge double the price and zero customer service

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    4 years ago

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    2 years ago

    one star is generous. they are a scam. every ticket they sell is marked up. do not use them. go to the venue's website.

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    4 years ago

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    Event Ticket Sales LLC - Copy of my receipt.

    Event Ticket Sales LLC

    2.1(143 reviews)
    4.1 miWest Omaha

    Hi Mr. Ulrich…read more First let me say thank you for your time. I called a purchase tickets on April 7th I belive. I looked up the event and tried to purchase disability tickets and there was no option so I called the number on the website. I spoke with a very nice representative I belive the first guy was John. The first thing I asked and addressed was that I have kidney failure and needed disability seats. I remember him offering what he showed was left and offered to even waive a couple of fees if I booked now. I accepted because there was no option on the site for disability seating. Never once did he inform me that I could call another box office. I bought the tickets as a graduation gift for my son I have never personally bought tickets and did not know there was the option to check availability with another box office. Since the event is so near I decided to review my recipe and noticed nothing mentioned disability so I decided to call. I first spoke with jade and then request to speak with a supervisor I got Jessica.  I explained my situation she was not very receptive and started to be very rude I asked to escalate my complaint and was denied I never once asked for a refund I asked could I listen to the original recording was denied. I called back and spoke to Josh was even more rude and offered no resolution to the fact that I was misinformed. He never even addressed my complaint with a clear mind. Only backed up Jessica and never even listened to the call. All he repeatedly said was sale my tickets and buy from another box office which I did not know was a option. I work for Wells Fargo in the escalation department for over 11 years and our goal is to de escalate any situation and not be rude to customers and hang up on customers repeatedly..  never once did I ask for a refund. I was trying to get help on if I asked for disability seating why that not what I received.  If you can please go and listen to the first call and the fallow up calls. I find it hard to believe that and company would allow there employees to speak to customers in this way when they have been misinformed. I would have called around for disability because that's what I needed. Why treat people who are disabilities so poorly.

    This place is a total scam! They resell tickets wayyyy over face value (in my case, by almost 10x)…read more They add a bunch of charges to the tickets you purchase as well. Customer service is a nightmare. STAY AWAY!!! You're much better off buying the tickets from the source or even another resale site that is more reasonable.

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    Verified Seats

    Verified Seats

    1.0(2 reviews)
    4.9 miWest Omaha

    Do NOT use this company! What happened to me was so similar to complaints of what others reported…read moreto Better Business B. While in Ticketm....website, I called TM... phone number, when my call was unknowingly rerouted to this company who had me believing I was talking to TM.... I asked the representative if he wanted my account number and they said "no need, it should pop up here with your phone number..." Anyways, purchased 5 tickets from who I thought was TM (and who I only purchase tickets through) however when I received an email from this company Verified Seats/Box Office Verified, they charged my triple the amount for the tickets. I immediately called the number listed in email (which was different than the number I originally called) and they said absolutely NO refunds! I searched out the company which showed up in BBB with many other complaints as mine! I then looked in TM website everyday for 3 days, and these exact seats they sold me were STILL available in the TM website!! I also called the venue that was holding the concert, and they told me that NO tickets were or could be sold through a third party and that you could ONLY buy tickets through TM. I also confirmed this info with TM!!!! While waiting for the charge to post on my CC, I continually called and complained to verified seats. The supervisors never returned my phone calls and every time I called, they were EXTREMELY rude!! Finally after me pointing out some facts about my tickets that were STILL available on TM website, the supervisor yelled at me and said fine I'll refund you minus the service charge. I printed their email as directed and provided them with my cc info so they could give me the credit. They then emailed me back restating the conversation and agreeable credited amount and showed the last four of my cc I provided to be refunded and the last 4 of the cc they credited. The crooks didn't even have the cc number right!! Needless to say, my cc company disputed the charge with them, verified seats had the audacity to fight back....(telling them they credited me and gave them the above info I just stated). My cc company pointed out they never received the stated credit and they credited the wrong card!!! Who in the world did they credit, themselves??? The story goes on...but thankfully I got my FULL credit. NEVER use this crooked company. If you pull up their website, it's a beautiful, well put together page, but if you click on "our guarantee" and then "find out more" it clearly says you may not get the tickets you ordered! Please don't use them, and feel free to also read their reviews on .

    Do NOT use this company. Same problem as other reviews. I purchased Kenny Chesney tickets and…read morethey have been holding over $1,300 of my money for 2 years. I have requested a refund and they say that in the fine print it says they don't refund if a concert is postponed. Rubbish, I need a refund.

    Box Office Ticket Sales - ticketsales - Updated May 2026

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