Great place. Very clean and convenient. All the machines seemed new and cleaned my oversized king…read morecomforter very well

The machine just ripped me off for $5.00 dollars and the card reader doesn't work. Do your business…read moreelsewhere

Quick turnaround in cleaning, friendly service, fair pricing, love the drive up window!read more

Horribly overpriced alterations , without any upfront cost disclosure. They charged me $48 and $45…read morefor hemming two pair of cotton pants... just a ham, nothing more elaborate , or complicated . When I reached out to the owner Jeremy asking as to why , crickets ...

Excellent service at a reasonable price. They did a great job cleaning a stain from linen pants…read moreand did so quickly and at a surprisingly low price. Highly recommend.

I think it's the best dry cleaners I've ever used. Great service! And very friendly. Wish they had…read morepick up and delivery service though.

Chose this dry cleaners because of good reviews and it's in the center where I do my grocery…read moreshopping. I'm all about a one stop shop! I dropped off 2 dresses, 1 sweater, and 3 blouses and my total came out to $53.45. I consider that to be a little on the high side but from doing my research this is the "Franklin upcharge" norm. Not so sure I can find anything more affordable without compromising quality or convenience. The older Asian lady who greeted me was really sweet and was in the middle of sewing when she came to help me. I asked her for a quote before knowing how many items to drop off, and due to the price I was selective about which items to dry clean so I did the bare necessities. She was understanding. I did have a wool hat that I wanted dry cleaned but that's not something they do there. I will most likely come back here out of convenience and because they got the job done quickly (my items were ready the next day), but if I find the time I may also search for someplace more within my budget-if I can find that around these parts, we'll see!

Great prices. Good service. Very Kind owners. They do a…read morenice job and clothes come back well pressed/folded. I recently moved to TN and Grace came recommended from a friend. They dry cleaned about 40 pieces for me so far. We did have an issue. 2 pieces were severely shrunken. (Women's sweaters) I was pretty upset as the one sweater was pricey and worn once/new. It took 2 weeks, after he saw the size he wanted time to see if he could wet and stretch them. When I returned after the holidays they were still child size, but the owner resolved the issue by cutting me a check for the 2 damaged pieces after I provided them with the receipts for the items. I will continue to use them as they handled it the right way and apologized and did the right thing paying for the items they damaged.

I have been taking shirts, dresses, table linens and other items here for over a year with great…read moreresults. My husband prefers heavy starch and our boys light starch and they do a great job of accommodating individual preferences. They do write on inside, bottom of shirts for identification. I prefer this to the itchy tags some other dry cleaners use. The turn around is quick and on request, will even have your items done the same day.

Dropped off some mens shirts to be cleaned. When they were picked up all seemed well until we…read morenoticed a smudge on the bottom front of the shirt. On closer inspection the cleaners had written our last name in permanent marker on every shirt!!! When asked... they said they always do that and so do other dry cleaners. Odd.... we have used many other dry cleaners all across the country and this has NEVER come up. They said they would offer no compensation for the shirts and that they were uninsured. Unless you need your clothes personalized with a sharpie go elsewhere.

Expensive, but excellent quality. Super great communication and transparency - multiple times they…read morehave found problems with garments and they've called to tell me before they do anything and then always try to remedy it. I've had a hard time finding dry cleaners in the last three states I've lived in. They just kept ruining our clothes. We lived in a hotel for a few months by chance while we unexpectedly moved to Tennessee for work. We went hear because we really had few options for laundry and they did EVERYTHING and it was so high quality. We ended up buying property in the country on the west side and I drove in 2-3 times a month just for them. Absolutely worth it. They're also such kind people. The main woman loves talking to my son and asks to see him when he's in the car to say hello.

Shocked! I just picked up my dry cleaning and was surprised at how much the bill was. When I…read moreinquired what the price was for each item I was floored! $18.50 for a dress and we're talking sun dress, nothing fancy, dress shirt was $8.50! I hate to leave as the service has been good, but this is insane. Looking for another cleaner.

Very good at cleaning and pressing! Do the work quickly at reasonable prices!…read moreThey also do alterations very well and a reasonable price! We've tried others and we always come back to Franklin Cleaners! Donna M

Horrible. Been using for years and they just ripped me off…read more Messed up 2 pairs of pants in a hemming job (charged me anyway) and I brought them back to fix and they charged me again and more. I have on several occasions paid these people in advance. Stay away.

First, let me just say that my experience at Jimmy's cleaners at this exact location was my best…read moreexperience at any cleaners. I used to have to have my clothes dry clean constantly, and I went to different places and it was very transactional. At Jimmy's, I worked with Birdie. She altered my pants and helped me get buttons in for my suspenders. The price was literally $150 less than any place I could find in Franklin. The quality was insanely good. It was done in less than two weeks. I can't imagine going anywhere else.

This is the best and most reliable dry cleaning service 'round these parts...highly recommend!read more