Although I've only been twice my experience at the park has always been a good one. The food is…read moregreat. The staff is exceptional and I'm never bored. They have so many games and activities to enjoy including mini golf, an arcade and bowling. They also have a karaoke room but it's like $50 an hour and the weekday and $100 on the weekends, which is ridiculous. The food is good. The burgers are huge and so are the wings. If you don't like big wings I would skip them but they were delicious

My friends and I stopped in for a beer and something to eat. We sat at the bar and the service was…read morepretty good. The first surprise was that they hardly had any local beer options and most of them were sold in cans. With all of the great breweries in RVA, that's a big miss. Other places like this have significantly more draft options, including a lot of offering from both local and smaller breweries. I was hungry, but didn't find anything that looked appetizing on their menu (which had a lot of fried options and pizzas that were too big for one person), but my friends opted for the cheesesteak and and order of bbq wings, which were absolutely smothered in sauce. Neither was terribly impressed with their food. Overall, this place has a lot of potential, but it misses the mark.

This was my first time at River City Roll, and it has gone on the list of things to do when I am in…read morethe Richmond area. I will honestly even make the trip up just to come hang out at River City. When you walk inside you have a hostess stand where someone is waiting the help you out. Everyone that we had contact with employee wise were great. Everyone was helpful, kind, and professional We ate first while we waited for our lanes to be open. There is absolutely no complaint about the food here. Everything was great. I had a BLT sandwich. It was jam packed with crispy bacon that I asked for, lettuce, tomato, mayo sandwiched between 2 thick slices of bread. The pizzas looked delicious. They are made in a fire pizza oven. All of the food came out piping hot. Out waitress was great. She was attentive and made sure everything came out, and our drinks were always filled. The waffles were a perfect sweetness, and had a good amount of berries and paired with syrup that I think was maple syrup. My friends, and husband raved about their drink with alcohol. So kudos to the bartenders. The dry rub wings had a great crispy to them and they did not lack seasoning. Lastly, get the cheddar biscuits. They are made fresh, and had great flavor. They had scoop of butter, grape and strawberry jelly. When it came time for bowling. Our bill and drinks were transferred over to the alley tab. Our shoes were waiting for us at the lanes. Bowling was a breeze, and navigating the computer system to keep score was easy. The seating in the alleys were leather couches, and a table to have food at. There was a waitress walking around getting anything we needs, like food, drinks or problems that needed to be solved. Bathrooms were clean and amusing with signage. It made me giggle. The supplies were well stocked. The alleys and property inside and out were very clean. The surrounding area seems to be making a change, but it is still questionable in some areas, and there is a lot of construction nearby. I always felt safe though. There was a misunderstanding with the reservation process and turns out we never had a reservation. Either way Ben stepped up and just made things right. He was great. He took care of us. Customer service is over 5 stars!

RCR is always a good time. I typically grab a drink and some food while sitting near live music or…read moreon the patio. I've only done bowling once, but this place is so big you can hang out without it! Last time I visited was for Singo brunch - which was SO fun! I ordered the Brunch bowl which was delicious and filling. And we got a few coffee cocktails because - brunch. Ryan was a great bartender!

Staff is great! We don't go anywhere else. We love close so this is our go to for fun!read more

Had an amazing time at Bowlero! They have some great Groupon deals which makes the pricing feel…read moreextremely fair. Went early in the day on a weekend and it wasn't too busy which made for a nice experience. The lanes are well taken care of, the technology all worked and they had very fun themes for games which made the playing experience great. The staff was super kind as well from the check in desk to the servers coming to check on us, provide us waters and take orders for food. They have a variety of options for food and beverages including mixed drinks. They have a small selection of Arcade games but nothing to the extent of a full arcade. Overall, this is a decent bowling alley for both the avid and novice bowlers. Its not too busy on early weekends so it is a nice spot to hang out with a group.

Although we didnt eat here, the food looked good. We bowled for about one hour with borrowed shoes…read morewhich were in the worst shape (see photo). In addition to their poor condition, the bottoms were very sticky and didnt allow us to bowl like we are used to at other local games. Definitely would not recommend using their shoes.

The facility and specials they run are great! Particularly for families. Tuesday and Sundays they…read morehave amazing specials for families. These have changed a bit over time but there is some version of it on those days-check the website for the most accurate info. When we came the Tuesday special was $2 dollars for $5 dollars on each card. And then $4 dollars for bowling and $2 dollars for shoe rentals. We did both options and enjoyed both! All of that was 5 stars. What was not 5 stars- The service at the bowling alley lane. Almost non existent. She forgot our drinks, didn't even check in on us until after we had finished the wings where we were shorted the amount of wings we order (which she never fixed). Really poor service experience. Outside of the poor lane service was the dark hallway to the bathrooms and darkness in a part of the parking lot making it feel less than safe.

We had my nephews birthday party, we had nearly 25 little kids and about 10 parents. It was a nice…read moresize party but that staff was on it, they were helpful and supportive. The party was a hit, we will definitely visit again.

Still an amazing place to go. Staff is friendly and they always have something going onread more

This bowling alley was a lot of fun with the big group I went with, a huge parking lot, snack bar…read morewith good food choices. and a bar if you want a beer or cocktail, a huge arcade area, a pool table room.. there was literally something for everyone. I highly recommend this place for a group night out.

We visited in the middle of the week and had a great time. Loved the "couches" and coffee tables at…read moreeach lane, the neon lights and videos playing. Music was great and not overly loud and check in and lane set up was super easy. Women's bathroom could have used a good cleaning as the floor was nasty, but other than that all was fun!

Me and my tween sister had our Birthday party there. The food was good, the service was great and…read moreeveryone had so much fun! The people in charge did everything to make our day special!

The manager and staff are very accommodating. I do wish they had the old style booths instead of…read moretable and chairs.

My very first visit to a TopGolf and I will say me and my 3 partners really enjoyed our 2 hour…read moreblock. I found the Richmond location to be clean and well maintained. Everything in our suite or whatever they call it was in good condition. As for our server: she checked on us many times in our two our stay and kept our drinks filled, even the free soda refills. We did order a bunch of appetizers, which came out fairly quickly. We were pleased with all of them. Sorry no pictures for this review. Oh we took tons of pictures but they are fun and private for us. So I will be back at some point but I don't know when. I think if you go - you'll have a good time. Enjoy

I wouldn't go to this location EVER again. I just sat waiting for over 40 minutes watching several…read morebays stay open. I had an hour and half to spare while kids were at practice and simply wanted to get 30-45 mins of practice in....nope. I asked when I checked in what the wait was "15-20 mins" they said. Why do people lie? Just be honest and say no if you can't meet expectations. Don't go this location. It sucks. I won't be going back. Prefer Driveshack in Glen Allen....much better.

General warning to the public!!!!!!!!…read more The credit card machine at Dave & Buster's Glen Allen are defective. We were charged 5 times $180 ($900) due to the credit card machine failing constantly. We informed the waitress, and she advised that it will reverse. 3 days later and no reversal, we contacted the manager, and he advised that he reversed it and will email us the proof, needless to say another 5 days later and still no email. And this is after we drove there and he disappeared for a while to send the "email", still waiting. The bank sends you back to them and they send you to the bank in an infinite loop. DON'T USE YOUR CREDIT CARD AT THIS PLACE!!!!!!!!!!!!!!!!!!!!!!!!

Can't in good faith recommend this location. The service is extremely slow, my food was burnt, my…read morepartners burger tasted like dish soap and the workers here did not seem to know what to do to rectify the situation. No one was available to help and we had to find and flag someone twice, once to be seated and then to try to figure out when our food was coming. We were sat for 2 hours and visited by our server all of 3 times. We only ordered a water, Dr. Pepper and two entrees which took 40 minutes to come out. As mentioned in other reviews, the selection of games is a lot smaller than other locations, some of the games are great but will malfunction often which makes it hard to play. The restaurant needs work don't waste your time it took me 2 hours for a dr. Pepper, two burgers, one being burnt, the other tasted like dish soap and then had to wait another 40 minutes for them to remake it to go in an empty restaurant. I'd recommend just visiting a D&B when traveling or patron a different entertainment center.

I recently took our National Kingdom Kids of COOLJC on a trip to Surge in Richmond, Virginia, and…read morewe had an outstanding experience. The General Manager, Jeremy Payne, was exceptional in ensuring that every child had a wonderful time. We had 121 per-registered children, with approximately nine additional children arriving later at the facility. Despite our large group, Mr. Payne made sure we had everything we needed, and the entire event ran smoothly. His customer service was outstanding, and it was evident that the staff follows his leadership well. Everyone was friendly, organized, and committed to making our visit enjoyable. Most importantly, the children truly enjoyed themselves and had an amazing time. Thank you, Mr. Payne and the entire Surge team, for providing such a memorable experience. I highly recommend Surge to anyone visiting Richmond, Virginia. We look forward to visiting again! Kimberly A Clark

Honestly this was way better than some of the chain places. A lot more unique climbing objects! Son…read moreloved the climbing as well as the jumping. The pricing is much better.