The Friday afternoon before Memorial day, went to wash my hands and zero water came out. Called…read morethem up - they were great! Spoke with Alex and he sent Michael out. He was able to diagnose and replace our pump all within a couple hours (thank goodness). Both are very polite and courteous. We are relatively new to the area and thankful we found them. Will be using them in the future as things arise! Thank you both for taking care of this, I don't think anyone else would have fit us in on a holiday weekend like you did. Very much appreciated!!!

Woke up to NO water. After 6 phone calls to various places that didn't answer, I found A & W. Alex…read morecame out that afternoon, and diagnosed the problems quickly. By dinner time he had replaced the pump, piping to the pump, and the pressure tank. Responsive, very effective service, nice person to deal with. Would recommend highly.

Mike answered straight away on a Saturday at 7pm. They provided a price and were out within 30-45…read moreminutes. They replaced and upgraded the 6.5 year old 20 gal tank that went bad with a 44 gal tank, along with the pressure switch and pressure gauge. Joe & Mike were very knowledgeable, very efficient and completed everything and gone by 8:30pm. They also educated us on how to flush the tank twice a year to have it last longer and work better. I recommend these guys and will call on them again if ever the need arises.

Our well stopped working suddenly, called Joe and Sons and they arrived within 45 minutes,…read morediagnosed the problem and had it fixed in less than an hour. Replaced both the switch and had them swap out the small 25 year old tank with a much larger one as well. Very happy with the speed and quality of their work.

The Best, The Best is all I can say.! I have known the Meek family for over 30 years. Today it's…read morehard to find dependable, honest professionals companies that care for theirs customers. Meeks Water Treatment dies!!!!

I am very disappointed in their service. They keep replacing and cleaning parts but the system…read morestill is not working correctly. I have spent money for a new water softener and the same problem is still happening. I keep getting bills for their service and parts. I am very frustrated.

We met with Wesley Nichols at our home in Stone Creek, Ocala for a residential water test as part…read moreof a property transfer. Wesley happened to be in the neighborhood and was available within 30 minutes. The testing only took a few minutes. A high level of total dissolved solids (TDS) was indicated, and Wesley identified a faulty water softener was the contributing source. We disconnected the water softener and are flushing the system to clear the elevated TDS. The whole inspection only took about 30 minutes and Wesley provided the service free-of-charge. Great job.

I contacted EcoWater of North Florida in Ocala on 08/12/25 with a service-related question. My call…read morewas directed to their service department, and I left a clear message for Mindy. As of 08/18/25, I still have not received any return call. In the past, when this service was provided by SWS under Skip, I could usually count on a same‑day or next‑day response, which made the process much smoother. Since the acquisition by EcoWater, this has not been my experience. I can't fully comment on their actual service work, from a customer service standpoint, lack of follow-up is disappointing. I cannot recommend relying on EcoWater for time-sensitive or urgent service needs. Hopefully, service issues will be addressed moving forward.

We love our new Reverse osmosis water system! It gives us comfort and peace of mind knowing that…read morewhat we drink and shower with is free from chemicals. Our rep Simon and installer Chris are very knowledgeable with the system and are always welcoming with our questions and concerns. We just had a new upgraded sink/granite and Simon and Chris arranged to reinstall the system to make sure everything is up and running again. Every time I have any questions these gentlemen always answer the phone promptly. What an exemplary customer service they both provided for us! Puragain is highly recommended.

I will have had my system for over a year next month, and I'm still having limescale buildup and…read morehard water spots. I haven't bothered with getting it addressed because the customer service has been abysmal, and have been struggling to schedule the "annual maintenance" of replacing the filters for the past month. First I took off a Wednesday morning from work, and get told that they have to cancel the appointment for that day and the rest of the week because of some operation transition. Then find out this area's technician doesn't work Mondays so I can't have it serviced on a Monday I happen to be off for PTO. No weekends servicing, which really makes the service hours are 9am-5pm Tuesday to Friday, with the latest appointment for 3pm. And all of this has been going back and forth through text message with the office. Every time I call, goes to voicemail. Even trying to schedule an open availability I have for tomorrow, turns out the technician is out for the rest of the week. Is there only 1 puragain technician for Casselberry, or for all of Orlando? Seems that there should be more than one for this area, and perhaps have more accommodating hours for customers, especially given $6000 for the system and $300 for these filters. There's been little effort to accommodate for my schedule after they cancelled on my appointment. Don't know when I'll get these filters replaced as I'm still waiting to here back for a text message about dates I sent an hour ago.

12-07-17 This may be…read morea little early in posting but so far... Salesman Chris Stevens set up and appointment the next day. Tested water stated what the basic needs were The other issues I wanted resolved were for personal preference and with and upgraded system they could fix that as well. Instillation was set for that week. Institutional man Alen Perez called prior to arriving to confirm institutional time and location. Good thing address was one digit off. He was professional courteous. I spent most of the time with him while he worked. He was easy to talk to and went over the operating procedures several times. He then watched me do the procedures and highlighted the important areas again. Given the cost of the system $5.00 seems to be a low review tip. I wonder if I do a follow up review well he get another tip. Ha Culligan man what do you think?

Refer to my other review under Culligan North Florida. This company has undergone many changes over…read morethe past decade & are unrecognizable from the company they once were. My advice, don't just get things in writing, RECORD they things they say to you, so you'll have evidence in a lawsuit.

We recently found that our Alachua County water bill was outrageous, so we decided to have a water…read morewell drilled. We saw that our neighbors had wells, but they were constructed before they moved in, so they knew nothing about the well contractor. After contacting a few, I found one that absolutely shone - The McMillan family's company, North Florida Water Systems. When I called, Bob Mc Millan, Sr. answered directly - no messages or call backs! He took a lot of time to answer all of my questions, and assess my needs. He quoted a very fair price, and informed me about how he would drill the well. He, his son Bob, Jr, and their helper arrived exactly on time, as arranged. They carefully surveyed my property, and ensured that all of the utilities had been located an marked. They positioned their equipment, and wasted no time in completing my well - it far exceeded my expectations, and produces clean, fresh Floridan Aquifer water in quantities far greater than I thought it would! These folks are total gentlemen, and are committed to serving their customers - they have been around a long time, and now I know why. They used very modern drilling equipment, cleaned up the site well, and were extremely professional. It's obvious that the McMillans are people of their word - I received excellent value and service. They are most strongly recommended for well and water service here in North Central Florida.

I initially called N. FL to install a hand pump for emergency sourcing of water. Bob Jr. was…read moreawesome in arranging time ASAP to help me. Didn't realize the system was back to 1990s. Bob Jr. was thoughtful and presented each piece for my evaluation for replacement. No Pressure but good education regarding life of the system- very appreciative for the crash course. You never want to need to replace a system- but Bob Jr & company ( Clint?) are the people you want. Glad to catch it before its an emergency situation to be without water.

These guys are super heroes. I have used them several times but because they do such excellent…read morework I don't see them very often. I was in kind of a panic because there was a leak.....They came right away and it took no time. They patiently explained everything to me. I appreciate having good information to make decisions. They are reliable, efficient, and honest. It is inspiring to be able to meet 2 people with a strong work ethic and integrity. I feel so lucky and grateful that Aqua Logic is available to me.

Highly recommend this father and son team as they are second to none. Customer satisfaction is…read moretheir number 1 goal and they clearly achieve this. They have a deep passion to conduct a superior installation and or repair. They are extremely professional, respectful, exceptionally knowledgeable and focused on attention to detail by taking pride in their work. They arrived on time and finished on time. They keep cost down. Instead of selling me a new control head, they rebuilt my existing one saving me nearly $1000. They installed a new iron filter tank and a new water softener tank. Upon installation of the new tanks, they corrected numerous discrepancies with the initial piping installation, which was installed by a different contractor. If quality parts and equipment are not available, they reschedule when the correct parts are readily on hand. They will not install substandard equipment. They work extremely well together and maximizing productivity. It was an honor to have them at my home. It is refreshing to see them possess and demonstrate the values that made this country great!!!

We have been using Adams since we moved to our home about 9 years ago. We have salt delivery setup…read moreon a steady routine which is great because I don't even need to be home! They arrive early enough that it doesn't interfere with any water cutoff. The staff is always kind and professional. The few times we had a problem Shawn was available for service promptly, solved the problem and did not try to over charge or sell us unnecessary parts. I have referred them to neighbors several times and will continue to do so.

I had Shawn the owner here and he explained everything in detail and there was no pressure to buy…read more I asked him about other water companies and he explained the difference between the cheaper companies and theirs. I went with Adams when I found out Dialysis Centers use them exclusively, and their water has to be super clean. I am so glad I did. There is nothing to do to keep the system working except add rock salt every few months, and that costs less than $10. I don't have any idea what the unhappy reviewer is angry about. There is no monthly maintenance and their systems works great. Call Shawn, you won't be sorry.

This was my first service call regarding the need to get something to hang my hand held shower on…read more Andrew Grim was exceptional in meeting my needs and then some. He was professional and kind. Completed the job within two days of the request. They were able to complete the job as soon as the part came in. Left my shower in great shape. I will use them again.

Devon and Dylan were awesome. All in all, they did a great job. Showed up the next day to replace a…read morebroken water heater, and again to repair our main water valve. Both times they were on time, were super friendly and professional, and did great work for a reasonable price. Would highly recommend this company for any plumbing needs - I know we will continue to use them whenever we need something (hopefully not for awhile though!).