I only ever go to Aubuchon when I need something right away. I typically like to support local, but…read moreI find their prices to be a bit high and they don't have the best selection. There are a few employees there that have been kind and helpful to me in the past (like the gentleman who helped me last night!) but more than once I've been made to feel like a bother when asking questions. It's very conveniently located in town so I do stop there sometimes, but I certainly wouldn't go there to stock up on everything I'd need for a big project.

Aubuchon has the best service, always willing to lend a hand or give a tip! The prices are…read morecompatible to the larger stores and so is the selection. I shop local as much as possible, I'd encourage you if in area to shop at aubuchon.

Staff at Ames are personable and knowledgeable. I came in to buy food to feed lilacs. I had no…read moreclue on what I needed. I learned a lot from an employee whose expertise was readily apparent.

Great place to shop has so many varieties available. Staff…read moreis always eager to help. Always fair prices

Wow! I haven't been in here since it was Rogers Ace Hardware, Rocky's Ace Hardware is where it's…read moreat! This is the hardware store that every town used to have, until Home Depot and Walmart came in to town... I drove here to pickup some shelving accessories....wowzers, they stock nearly every type of fastener, grommet or accessory that you might need in your life. Wow! They have paint supplies, housewares, hardware, outdoor apparel, barbecue, gardening equipment and accessories, and they even are now carrying maple syrup start-up kits!!! The Staff is friendly and very informative. If you're looking for something for your house come to Rocky's Ace Hardware. I'm sure you won't be let down!

I watched an employee (older man with gray hair and beard) walk up to a customer in line and just…read moreabsolutely berate the poor guy for being in the "wrong line" and acted like the customer was stupid. The customer looked at me with disbelief and walked off. Then my turn was next. I had just purchased an item days earlier that was hundreds of dollars and didn't work right out of the box. I had my receipt with me. He would not exchange it or refund me. He said they had to ship my brand new item out for repair. I don't think I have ever seen such a rude and angry person allowed to deal with the public anywhere. I thought he was joking at first it was so bad.

It always has what I want if I have a question, they escort me right to the item I am looking for…read more I found everyone in the store to be helpful.

Excellent service! Always find what I'm looking for great prices staff is amazing always eager to…read morehelp.

A REAL hardware store! What an awesome store, right in downtown Boothbay Harbor. They have…read moreEVERYTHING you could need and more. I was looking for fishing tackle and was pleased to find a very good selection. The staff were super friendly too. I would recommend Grovers hardware for any trailing spouses that may prefer browsing hardware to browsing candles and T-shirts in Boothbay Harbor ;-)

I have been a customer for over 30 years, and I can recommend it without reservation. I think the…read morething that makes this store stand out is, one day I was waiting for some paint to be shaken, and I asked the young lady how she liked working here. She answered without a pause that it was the best job she'd ever had. Nowadays, anybody involved in dealing with the public on a daily basis sort of needs a reason to that enthusiastic. They have a good selection, their prices are fair, and I have rarely walked made it past the front desk without being asked if I needed help. A good old neighborhood hardware store.

Very inconsistent operating hours. Product selection is also inconsistent. Tried to get my propane…read morebottle filled last Saturday mid day and it was closed. Tried again today at 3:45 and it was closed again. Can't recommend shopping there.

Terrible experience with the owner, Rich Chadbourne. My company upgraded the entire store to LED…read morelights, and he has refused to pay us his out of pocket portion. DO NOT DO TRANSACTIONS WITH THIS COMPANY OR THIS INDIVIDUAL. We held up our part and upgraded the entire building. Not an honest man.

Pet department way overpriced. Had a longish conversation with the salesperson, bought a fish that…read morewas dead on the second day, when I phoned, I was told that fish needed driftwood to digest its food. When I said no one had told me that, the comment was "live and learn". Yes, I have learned to never do business there again. Worth the drive to do business elsewhere.

Everyone is nice and they have a great selection of stuff both in the regular hardware store and…read morethe pet center. They aquatics people are friendly and knowledgeable about fish care. They carry an impressively thorough assortment of fish stuff (including frozen food and driftwood), cat and dog stuff, and bird and rodent stuff for a small local store. The hardware store has beautiful live plants, a florist section, appliances, cleaning supplies, cold drinks, snacks, Sloggers brand boots, nice gardening gloves, etc. They can also apparently custom cut glass for you, which I haven't tried using yet but plan on it.

The customer service at this hardware store seems to be exceptional, from each time we've been here…read moreand been helped! I absolutely love that someone offers to help load our car. Thank you! Always good deals to shop here too. Aside from your traditional hardware store needs, this place has an exquisite selection in their greenhouse. To appease the foodies, there's a WALL of unique soda and bbq rubs and marinades, ice cream popcorn and candy. Fun for the entire family!

From the owner: Your family-owned hardware store. We're proud to be a member of the Aubuchon family of stores, and…read morewe're here to serve our community. Whether you're a pro or taking on a DIY home improvement project for the first time, we're right here in your neighborhood with the expert advice, tools, equipment, and the products you need to get the job done. We're here to help -- come in and see us today!

This is their number: 207-737-4083…read more I came here to grab a few things for my carpet mill project and Jim helped me out a lot. If I had gone to Lowe's or HomeDepot I would have spent about $20 for my materials, but with Jim's help I ended up paying $4.30 on my materials. I would say that's a steal! I'm also glad that it's 1 mile away from my house and I get to support my community. Would I go back: Yes, I would!