Thank you efficient and good job and would recommend , thanks for patience with elderly mother.read more

In 2020 we moved and had to call a plumber for a toilet leak/replacement. We told them it was NOT…read morean emergency, but they showed up that night and charged us triple what a plumber at our former house charged (same work, also after hours) 5 months previous, so we were wary. In early 2021 we did a major kitchen and laundry renovation on our current home, CRoy was the plumber who worked with our contractor and did all new plumbing ( a slab ranch - no basement). Both the owner and his assistant were prompt, professional and neat. October 2022 - bathroom renovations. Same excellent work (same assistant - always a good sign.) They will do what you request but will tell you what is best and what is necessary. (My husband requested some "just in case" additional piping for possible future remodeling that added cost.) We were delighted to pay a very reasonable bill for such excellent and timely work.

First Class Service Alex did a fantastic job very thorough and pleasant as well…read more Thank you

At first, the team sounded great -- friendly, reassuring, and promising to fix the problem the same…read moreday at no extra cost. Unfortunately, that's where the good experience ended. When the technician arrived, he was slow to assess the situation, and time was running out before supply stores closed. By the time he said I needed a new water heater, someone else had already brought a unit to my house without even asking me about price, brand, or options. I've replaced water heaters before, and I know what they cost. I even offered to go to Ferguson in Brighton myself, and honestly, I regret not doing that. The quote for a 50-gallon, 5-year warranty water heater was $3,000 -- for something that costs about $1,000 in stores. When I asked for an itemized receipt, they refused. I went ahead only because it was almost 5:30 and my tenants needed hot water. Bottom line: overpriced, poor communication, and no transparency. I would not recommend this company.

We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!

Kumar came to our home after we were having trouble with our garbage disposal and fixed it in no…read moretime! A+ service all around.

Called Cranney for a clogged kitchen sink and they were here within an hour! Amazing!!! Both Cris…read moreand Angel were fantastic explaining our issue, clearing the drain and then recommending how we can maintain the pipes to keep them from clogging. Great service and wonderful servicemen! Thanks Cranney!

**SCAM ALERT PLEASE READ*** It has come to my attention that the technicians of Cranney's LIKELY…read moreGET A COMMISSION off their sales. Please keep this in mind and consider a second opinion if they give you a large quote. This is my story: My elderly mother contacted me in a panic after she had a technician named Ryder come to her house to check/clean her heating system. Somewhere in the process, he told her that her entire heating system needed to be replaced and would roughly cost her $15,000...AND he gave her a DEADLINE of 3pm that day to get back to him or that price would change. Please note that her heating system works and is not broken. I decided to contact Cranney's on my own and ask one simple question: "Do your technicians get a commission on their sales?" I was placed on hold so the operator could consult the manager. When she returned, I was told the manager was at lunch and would call me back. I then asked for an assistant manager or someone else that might have the answer. She then asked "What is this in regards to?" (I am not sure why she asked that again, as I only asked that one question). Sensing the defensiveness in her voice, I decided to tell her that I wanted my technician to receive a commission because "he did a wonderful job". She sounded relieved and more willing to seek out an answer. She put me on hold again. When she returned she told me that she could "not disclose that information"...this was enough for me. If a technician charges 15K for a job and gets 5% commission, that's a $750 addition to his paycheck. Please keep in mind I never got an official answer, however if the answer was "no" then it would've been simple. Offering commission on services like this without guardrails, is a corrupt incentive for technicians with no integrity and an easy way to con old women into spending money they don't have on something they don't need. Not to mention the coercion technique used causing unnecessary panic by telling her that a decision needs to be made TODAY...or else. Also, you should know that the manager never called me back. I have no interest in telling them how to operate, I can only offer my experience with the hope that the consumer is better informed. Please consider a second opinion when using their services.

I've been using Ken and his team for several years after a referral from a friend. They have been…read moreprofessional, reasonable; informative, helpful, and have proven work. I recently decided to try replacing my very old sink disposal that was making a loud grinding noise. It was at least 30 years old so I wasn't surprised. The repair was surprisingly easy as I used the same brand to replace and the flange is the same after decades so I didn't need to do the hard work of interacting with the sink itself. When I pulled out the old unit, sure enough there was Ken's sticker on it from when he installed it for the prior owners of my home decades earlier! It was so old it didn't have an area code needed. Ken's team also told me about some repairs that could be safely deferred and done with the help of the local town when they did other repairs they are responsible for, which saved me about $1000. Tip: visit the Absolute website as there are usually coupons available to reduce the service charges.

I have to upgrade my experience. Since our first encounter with Absolute, we had a couple new…read moreissues arise and they were the first ones I called. The first one was a leaky radiator pipe in our bedroom which they were able to fix quickly and saved us from having a major problem if the leak continued and or if the pipe outright busted. The technician also noticed a problem with our water tank and gave us suggestions as to how to fix it. I gave him the green light and he was able to do everything in one day which saved time and rescheduling costs. This past week, I asked them to do what was supposedly a quick and easy faucet replacement in a bathroom sink but it turned out to be more complicated than expected. Bryan and very good in explaining everything and getting all the repairs done. So, after using them 3 times and been extremely satisfied with the results, I felt that I needed to upgrade the number of stars to reflect how much I appreciated their time, work, professionalism and helpfulness. I hope to be able to keep this relationship going when other projects arise.

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

Andrew knows his stuff. I had many quotes to install an exhaust/light fan in my bathroom that has…read morea tiled ceiling. Andrew was the only one who said he could do it and I wouldn't need to pull the whole ceiling down in order to get the job done. He responded quickly to all my emails and provided me with a very reasonable quote for the scope of work needed to be done. He started to work the minute he got here and never stopped until he was done. He even went back out to repurchase another wall switch that would work better with my fan and came back promptly to install it. I will use him again. He is a very nice guy and explained everything he was going to do before he did it. He also cleaned everything up and brought down all the trash to be thrown out. I would highly recommend him to anyone who is looking for a reliable and reasonable master electrician. Judy DiNapoli Everett, Ma

I called Andrew to install 3 pendant lights and 2 dimmer switches. He was able to get to this job…read morewithin a few days of calling him. He was very reliable, on time, very clean and neat; as well as being very knowledgeable. His price was very fair. I would highly recommend Andrew for any electrical needs and I would definitely hire him for any future electrical work.

i usually like to call for 2-3 quotes but only did 1 with with Renato and he seem like a fair…read morestraight shooter with reasonable prices so i just went with him. got my water heater replaced, he prompted me that my pipes have not been in compliant since i bought my condo, also recommended to install automatic shut off valve. all the recommendations makes sense so i went with him. he was out the next day and finished job same day. no issues so far so would recommend him if you are looking for a good plumber who knows what he's doing. i got my property inspected as a new unit and the house inspector did not make any comment on the proper pipe that should be installed on a water heater.

These folks are awesome! They came out and replaced my hot water heater the next day. The folks…read morewho did the work were nice. They were reasonably priced and knowledgeable.

I reached out to Zach through yelp. I had him come over and give me a quote for installing a few…read morenew zones on my boiler. He was very responsive and got back to me right away when I inquired through yelp. Zach was on time every time and the work was impeccable. It was a pleasure to work with Zach. I would highly recommend him to anyone looking for a good plumber. Additionally, he cleaned my boiler he also has a boiler cleaning license. I got a few quotes and Zach was right in the middle, he offered very reasonable rates that were within my budget and worked with me.

Excellent Rating for this very knowledgeable, efficient, punctual, personable and local…read moreprofessional. He replaced a leaking cast iron waste pipe in the basement and gave a very reasonable quote on a future job. Zachary Marques is honest responsible, trustworthy and a good communicator. He is now our plumber!

I called in and was greeted by a very nice lady on the phone. She scheduled a service call for a…read morenew install. Paul Ashley showed to complete the site visit. Super nice guy, very happy with the response and service. Great family company, highly recommended.

We are a relatively new customer of Ashley Fuel and wish we had made the change a long time ago…read more Their customer support, service and billing departments are easy to communicate with when needed. Recently, we had an issue with a thermostat that was not working due to a cut wire (home owners mistake!) between the second floor thermostat and the oil burner. Paul and Andrew addressed the problem efficiently and we now have a wireless/bluetooth programmable thermostat in full operation. Ashley Fuel responded immediately to the situation, worked through a solution, and got our system up and running in a few days. We are extremely pleased with this family owned and managed company.