My husband and I attended the island grill for dinner Sunday after our meal we chose to walk as the…read moregolf carts were full and busy going back and forth from the front of the marina. While walking to our vehicle the car gate arm went up for the golf cart in front of us and came down at an alarming rate hitting me on the head. There were several witnesses including a young girl on a golf cart. When my husband tried to find someone to address the issue of safety involved in this incident or make an incident report there was no one to help or to talk to about this clear safety issue. The punk teenage boy driving the golf cart blamed it on us saying the was a sign however there was NO sign on the side we were walking. After finding no help or effort from the island grill or the marina we left and stopped at the gas station up the road for ice for my head. That evening I had signs of a concussion and my husband took me to the ER the following day due to symptoms worsening. The Dr did a CT to rule out long-term head injuries and concluded I had a concussion and I would need to talk work off and rest. My husband, who has installed these gates many times, called the owners of the marina to rectify the issue and not only did they deny any responsibility but lied to my husband saying they had video footage of me getting hit in the chest. Saying he threatened this punk kid, honestly it doesn't surprise me that kid lied to his boss, but these are adults start acting like it and take some responsibility for your negligence. They admitted to my husband that they did not hook up the sensor to their gate so they eliminate multiple cars coming through the gate. This is dangerous!! These people are obviously incompetent as basic empathetic human beings, with no apologies, no care whatsoever, and no reassurance of putting up appropriate signage or making safety measures so no one else gets hurt. Next time it may be a child and that gate would easily break their neck. This marina is run by negligent owners! Don't go here there are plenty of other businesses that have people who don't act like heartless cowards.

After years of keeping my boat there I have to go some ware else. The facility is great but the…read morepeople that run it including the owners are sub-par at best. NO customer service. Would would think that Mr. Elder of Elder Ford would know how to run a business. Every year I had to deal with some type of there incompetence. Scheduling to have my boat put in but they decide that getting the Island grill is more important and reschedule me. another year l told them I'll let them know when I need it shrink wrapped and then doing it anyway before it was winterized, charging me more to shrink wrap than quoted and then breaking my antenna. Had to chase them around in the spring to get my new one. I was told one year that they had to reschedule to put in my boat because it was to windy. Only put in boats two days a week weather permitting. After labor day they begin to shut everything down everything. No gas, reduced hours, close the grill and want to start pulling the boats out before a date that they set. No outside labor is allowed. The company that they use is overpriced and really don't do that great of job. Everyone complains about it. The Island grill restaurant is over priced for the type of food you get and service. Nice atmosphere and great view though. If you can deal with the poorly run marina it is a nice place to keep your boat but there are others.

We love it here. The staff is super nice, service was great. They brought our dog a water bowl…read moretoo without us even asking. We had the tator tot bowl (yummy) with a couple of cocktails. Atmosphere was great and there was a live one man band performing.

There was no one that would serve us even when we made eye contact with the waitress. If you like…read moredivebars with no tables and no food then come on down...

Nice workers! Can't really go wrong. Have A very nice variety! Of things! Workers are quick to help…read morewith anything! And Has everything someone needs to get started fishing!

I made new friends and it was a amazing experience and the service was great everyone was so kind…read moreand one of the workers Evan helped me a lot

I had a serious engine problem and brought it down to them. They inspected it and determined it…read morewas a warranty issue within a week even during their peak season. The entire staff there is truly a team. They communicated with me steadily , competed the work and then some in the time frame as promised. I can't say enough about Dave and his employees. Each and everyone of them assisted in any way they could. It's difficult to say the least to find any form of honest and dependable businesses such as North Bay Marine, but I have and I suggest that if you need marine service go to them. You won't have any regrets and most likely have more money in your pocket compared to the others!! Thanks to all of you at North Bay. Roger Iannucci

Stephen Blankenbaker from southern Indiana. I was fishing in early May and my trim pump failed On…read moremy Ranger bass boat. I stopped in to see if they could help. Was told that they were 8 weeks behind but they could diagnose my issue if I could bring boat to them after lunch. Long story short, they kept and repaired my boat in a couple hours. Great people and service. Was able to fish the rest of the week. I highly recommend North Bay Marine and look forward to returning to MI. In the spring. Thank you for saving my fishing trip!!

I was hoping for a better outcome since the establishment is now "under new ownership", but it…read moreseems as if nothing has changed. Office staff has zero customer service competency & it's quite obvious that they do not want to be bothered by anyone. Don't waste your time. Go anywhere else that your time & money is better valued. Zero stars.

This place's business hours and practices are not friendly at all. Been at sassy for a few years…read morewinter storage and the battery bullshit along with disrespectful office. This place customer service is garbage I would go anywhere but here.

Very expensive shop to take a small outboard engine for maintenance. Their hourly labor rate for…read moresmall engines is extremely high and you will end up spending hundreds of dollars, (within earshot of $1000) for a small 4 stroke engine and I am referring to 20hp and under. There are other local marine repair shops in Algonac to take your repairs to and suggest that you at least get estimates from them before going to Rose. They have always been traditionally an expensive alternative to other local shops

Absolute best service in the Algonac area. When I first arrived I could tell the employees had good…read moreworking relationships with their clients. They made absolutely sure the boat I purchased from them (used) was seaworthy and replaced the parts to ensure I got to my destination. They value the customer and despite the pandemic they went above and beyond to ensure my needs were met. I will have any and all future business with them and I'm told their service is beyond repute. I wouldn't know just yet because they ensured my boat was up to par before they let me leave the marina. Chuck, one of the mechanics, was an absolute gem.

I've been a rack storage customer at Lands End since 2017, and after being at many marinas over the…read moreyears I've finally found one that's well run and really cares about their customers and boats. I recently needed service on my Yamaha outboard and the service team were awesome to get it done before a trip I had planned. This is a place you can really trust. Thanks for the great care everyone!

Watch out for their business practices and get everything in writing. I had Lands End haul my boat…read moreout and temporarily shore it up so that I could make my own repair on the outdrive. They gave me a verbal quote for this service but when the bill came it was more than 30 percent above their original quote. This increase in price came without any warning. Had I known that this would happen I would have taken my business elsewhere. On the plus side, the employees seem friendly and knowledgeable. I would have given them my future business but I felt like I was deceived and taken advantage of. I'll be staying with my current marina service provider.

My aunt stores her boat here and after initially being directed incorrectly from the gate, I was…read moreable to find her well and we were able to enjoy a lovely day on the water. Couple of things I noticed on my detour, lots of families have patio furniture or hang out areas on the grass or in the parking spot near their well. There is a pool (or two) and the bathhouse is updated and clean. Driving around, I thought this looked like a great place to hang out and I bet people have a lot of fun. The guy at the gate was super friendly, the place is huge and has a ton of amenities. If I had a boat, I would give this marina a lot of consideration.

Service has really gone downhill since the Safe Harbor acquisition. As I sit here at the rack…read morebuilding waiting for someone, anyone to put our boat in the water. I give up on this place.

MacRay Harbor continues to set the bar for what a premium marina experience should be. From the…read moremoment you arrive, you're treated like family -- not just another boat in the slip. The entire facility is immaculate, well-run, and clearly managed by people who take pride in doing things right. The harbor offers everything you could ever want in a boating destination: clean docks, beautiful grounds, excellent amenities, and a team that genuinely goes above and beyond to make the experience exceptional. Whether you're fueling up, grabbing a bite, attending one of their events, or just spending a day on the water, the customer service is consistently top-tier. Highly recommend MacRay Harbor to anyone who values quality, professionalism, and a true welcoming community on the water. If you're looking for the best marina on Lake St. Clair -- this is it.

The chicken marsala breast was tough, dry, hardly enough sauce came over mine. The sauce had no…read moreflavor (doubtful Marsala wine was used in this recipe that I make often) and only a couple thin pieces of mushroom came in "my sauce. The carrots were NOT glazed as advertised, only steamed and flavorless. Mashed potatoes were creamy, but, again, no sauce from the chicken marsala to accompany it. I would not recommend this meal.