It was my first day in Paris and as I struggled around at different stores to find a long term…read moresolution for my planned year of residence, I kept running into brick walls, until I got here and Dona helped me in a huge way. She spoke English passingly well, got my plan activated, and had me on my way in no time. Will be back again whenever I need help. If you just need a prepaid SIM, this would also be an EXCELLENT place to go. Great service.

IT'S TRAVEL SEASON, BAYBEE!…read more I've been using Travel WIFI for many of my recent trips last year. I honestly have never had a problem with this company as they are so responsive, wonderful customer service and the device is very reliable! Let me admit that using their device truly helps from getting billed a huge amount for roaming charges from a mobile carrier. I've used travel WIFI for over 3+ of my trips out of the country and the process to sign up has been very easy. I have used them to go to Mexico, Canada, Asia, Italy, and Trinidad. I usually go to their website here: https://travelwifi.com/ and enter the country that I will be visiting. I go for the basic purchase and three days before my trip, I receive a UPS package with my device. On top of that, I even get a free return package to send the device back. During my stay, I get continued emails checking in to see if I am enjoying the device and asking if I have a question. A few days before the device is supposed to be returned, I received an email informed me that I could keep the de4vice if I wanted to for a fee. Not really needed in my situation, but nice that they give this as an option. The prices are very reasonable and not too much. The device charges in about 2 hours and last on a good charge for over 10 hours. I also like that multiple devices can use the WIFI box simultaneously. I can agree with some of the Yelpers about the spotty service although the device says there is the internet, there were times where it wasn't working. But honestly, it was not the fault of the device so I can't blame it on the company. There are times where it will take long periods of time searching for a signal, maybe it was the location of the places that made it spotty. In all honesty, it's a WIFI box, don't have high expectations to get service 100% of the time. If you lower your standards, I promise you won't be disappointed. I will continue to use this company to order a WIFI box when I am going to visit any country. **Make sure they give you the new devices; the old devices don't work and the chargers don't work for the device. **

I used this service while I was in Paris, 9/10…read more You can buy international phones, SIM cards, travel wifi, and cell phone goodies. They're at the airport and great locations with in the city. The charge lasts about 6-7 hours, and they charge reasonably quickly. The service will buffer though if you're in a busy area with a lot of folks on wifi. I found them through an online search, and had amazing service throughout my trip. You're able to go LIVE and carry online conversation very well on an unlimited plan. I had a bit of a problem when it came to the ins and outs though. Once I'd already purchased a SIM card (non refundable, this wasn't told to me), and came in to buy a cell phone- the options were pretty rough and slow for a high price. Not helping much. So after being in the store on the Opera for about 2+ hours waiting they offered me unlimited service for the 5GB price. (Because of the problems I was having with the service over that time) I accepted and went about my business, in about a day and a half the wifi was barely working. I called the 800 number through Skype and they explained the run around. All of the plans are "unlimited" (Also not explained to me)- but after the 5GB (or whatever you've purchased) it slows way way down. I was under the impression it was truly unlimited (which was what I was told by the person at the Opera location, that he'd bump me to the unlimited plan hence the confusion on my end) So after discussing with the agent that this hadn't been explained - and the trouble I'd been having- they were very very understanding and helpful offered me the actual unlimited plan. I called with any questions or concerns and they were stellar. Now that I understand how it all works, they'll be my one stop shop each time. Thanks for your help!! Loving this place.

Very helpful. Went in to get a prepaid sim and they got me a great deal and configured my phone for…read moreme. Spent extra time to explain everything

Zero stars for The Phone House. In early September 2012 we stopped in at The Phone House at 41 Rue…read moreCler, 7 arrondisement, Paris to buy a GSM phone and SIM card. They required a passport for the transaction. Three hours later, I realized the passport was not returned to me (OK, just as much my fault for not checking...), but what happened next reflects very poorly on this establishment. I went back, the store was closed, and my tour bus was leaving Paris in the AM before The Phone House opens. I telephoned twice from the road, and after confirming that they were in possession of the passport, they twice refused to talk to me any further, telling me they had customers they needed to attend to and they would call me back in an hour. I suggested that I would give them my FedEx account number and to please forward the passport to me at my next hotel, but they refused, saying that the only solution was for me to return in person to pick up the passport. Our tour escort arranged for a friend to go to the store and pick up the passport, but that person was turned away. Finally, after a heated telephone call where I demanded that they give the passport to the friend, they relented. Beware of The Phone House and their poor customer service.

I came here for pick up UPS packages. Very helpful and…read morefriendly staff in English. You can print the return label at the copy machine in the store. Copies and printouts are affordable price. It is very nice in Paris. Very convenient in the Montparnasse area.They have a great selection of mobile phone accessories. UPSの荷物の受け渡しに利用しました。 英語がOKのとても親切でフレンドリーなスタッフと良心的なお値段です。 返送ラベルのプリントは、店内のコピー機で出来ます。 コピー、プリントアウトは安価でできます。 モンパルナス界隈で、大変便利です。 携帯電話の備品,　携帯カバー、充電器などの関連商品も充実しています。

OMG they saved my life on a trip to Paris with a busted iPhone 7. Great price. Super fast. Lots…read moreof great cafe around while you wait. Zouhyr was the best!