OMG they saved my life on a trip to Paris with a busted iPhone 7. Great price. Super fast. Lots…read moreof great cafe around while you wait. Zouhyr was the best!

From the owner: Réparation mobiles , tablette, ordinateur et vente d'accessoiresread more

I spent a humongous amount of time in the (huge) book section of FNAC during our last two visits to…read moreParis (in 12/04 & 5/10) and I'm sure I'll do the same thing the next time we visit Paris; their selection of photo/etc. books (my passion) is really terrific. I also visited two of FNAC's other bookstore locations in Paris, but nothing quite compares to the one at des Halles. The reason why I'm not giving five stars is because the employees were rather perfunctory. Still, I gladly spent a small fortune on books each time because of the great selection.

I sent several messages and an email to support regarding a problem I have. No one answered my…read moreemail even after a weeks and someone from facebook support arogantly told me that I would probably never get an answer. I don't speak French so I naturally wanted to solve this problem by email or text since I can translate things.. It's impossible to get an answer. They don't do anything to help you and their rules are ridiculous. I even bought an issurance for the concert ticket and they are not even willing to reply to me. I'll never buy anything there again.

From the owner: Réparation Smartphones + Vente téléphonie mobile et accessoiresread more

We were struggling to buy a new phone in limited French and instead of helping by using her…read moretranslation app the young woman "serving " us started scrolling through tictoc or whatever. I insisted on someone else could help us and the gentleman who took over finished with some decency.

I came to this location on a slight emergency. They were incredibly helpful, and mindful about my…read morecircumstance. I noticed my phone battery had started expanding during my trip to Paris, I had a lot of images and texts from my late father on this phone - and explain that to the techs. They explained that the best they could do was send the phone away, Have the battery replaced, and get it back to me within a week time. Under normal circumstances, this would not have a problem, but I explained I was leaving in two days and I had important material on the phone that I was desperate to preserve. They explained that there was a possibility I could lose the texts and photos, and that the battery could possibly explode ruining the phone. My chances were 50-50. Ultimately after roughly an hour and a half wait I decided to take my phone and chance it making it through a flight home. They explained everything thoroughly, very well, and worked to help me find a solution. I would most definitely recommend this store to any tourists, Americans - English speakers, if you have any Apple needs while you're in the area.

The Apple Store was a Life Saver!…read more My phone started some massive update file for an app that came installed on my phone that I never use and frankly did not know existed. This caused my phone to lock up. Could not turn it off, close the the download, etc. I am traveling in Paris. Everything is on my phone. Was stranded. Could not get an Uber, make a call, turn the phone off -- even emergency did not work! Made it to the Apple Store at Marche Saint Germaine and they unlocked my phone -- Praise God!!! I am now deleting all the BS apps that came installed when I bought the phone. Note to Apple: Technology is only good when it works!

I left my computer in this place a month ago. I was in Paris on holiday. I told the business owner…read moreI needed to collect computer by leaving time otherwise better to fix at home. I turned up at the agreed time. The machine was is pieces on his desk. I had received no communication from him. I was offered no opportunity to have the machine sent to me at a later date so I had to COME BACK to Paris from London to collect it. I told him VERY clearly the dates. I was assured it will be ready. It was not. As I write this it seems unbelievable. I came back the FOLLOWING weekend and it still wasn't ready. I was in shock and didn't have anyone in France who could help me deal with it. I went back to England. The man assured me I would have my computer within 2 days by mail. Two weeks later I have no computer and no information from him about when it will arrive. For a while, he gave me dates. Now he has gone completely quiet. I have no idea what to do. I guess I have to go to the police. It's absurd. Good luck if you choose to go here and DEFINITELY DON'T GO IF YOU ARE A TOURIST. The man is not a bad person but he's not reliable.

I'm a huge fan of the Apple brand, while in Paris I tried to visit three of their stores in the…read morecity I'm aware of, this location located in the Opera district, which is close to Auber Station and the Hilton Opera in which I stayed during my time in the French capital - this store was by far the worst and that was mainly down to the staff, normally the highlight of the Apple Store with the staff helpful and friendly, here they were just a bunch of miserable bastards. Apple Store's have changed drastically during the COVID-19 pandemic and in the aftermath, in the UK, France and the US I've noticed the following - Compulsory masks - if you are exempt/refuse to wear one you will be denied entry - Compulsory hand gel on arrival - You must queue separately for the store or Genius Bar, state why you want to enter the store and be escorted in by a staff member - Temperature Checks (For some reason, this was the only store where I didn't get a temperature check and I was told it was banned in France) I explained upon entering the store that I just wanted to look around and wasn't looking for anything in particular, however, I still had to wait for a member of staff to explain this again too. Again, after entering the floor, I tried explaining this to a member of staff that I just wanted to look around and he persisted to try and help me, even though I clearly told him to just let me be. There's trying to help and then there's being pushy on the customer. It wasn't just these staff members that were rude, one staff member also targeted me as my mask fell down, perhaps because I was a tourist. A security guard also barred me from exiting the store and said I had to walk all the way around even though there was no one there because it was spreading COVID?? The store, in general, is small anyway, no Today at Apple feature and the Genius Bar is cramped I mean come on... If Apple on the Champs-Elysées can still bring most of the good from the usual experience even with the pandemic still ongoing why can't this store. It really disappoints a huge Apple fan like me.