I used this service while I was in Paris, 9/10…read more You can buy international phones, SIM cards, travel wifi, and cell phone goodies. They're at the airport and great locations with in the city. The charge lasts about 6-7 hours, and they charge reasonably quickly. The service will buffer though if you're in a busy area with a lot of folks on wifi. I found them through an online search, and had amazing service throughout my trip. You're able to go LIVE and carry online conversation very well on an unlimited plan. I had a bit of a problem when it came to the ins and outs though. Once I'd already purchased a SIM card (non refundable, this wasn't told to me), and came in to buy a cell phone- the options were pretty rough and slow for a high price. Not helping much. So after being in the store on the Opera for about 2+ hours waiting they offered me unlimited service for the 5GB price. (Because of the problems I was having with the service over that time) I accepted and went about my business, in about a day and a half the wifi was barely working. I called the 800 number through Skype and they explained the run around. All of the plans are "unlimited" (Also not explained to me)- but after the 5GB (or whatever you've purchased) it slows way way down. I was under the impression it was truly unlimited (which was what I was told by the person at the Opera location, that he'd bump me to the unlimited plan hence the confusion on my end) So after discussing with the agent that this hadn't been explained - and the trouble I'd been having- they were very very understanding and helpful offered me the actual unlimited plan. I called with any questions or concerns and they were stellar. Now that I understand how it all works, they'll be my one stop shop each time. Thanks for your help!! Loving this place.

Salesperson was helpful and I was able to get what I needed quickly. Could be a bit pricey but…read moreworth it for the convenience!

ORANGE is a rip-off. On our Sept. trip to Paris, we purchased two "ORANGE HOLIDAY" sim cards at…read morethe airport. The salesperson assured us all we had to do was put these new sim cards into our phones, but no, he would not do it for us. And also told us the special little tool for accessing the SIM port on our phones was included in the envelope (it was not). We attempted to install both SIM cards, neither of which worked. Finally got help from a Lyca (sp?) store in Paris, and purchased NEW SIM cards from another carrier, which worked great. I haven't yet found a customer service email online to get a refund. The live chat person hung up on me after giving me a 4-DIGIT phone number to call, which would not, of course, work in the US. Really bad customer service, and what a rip-off.

without internet for two months and zero support . Every week they extend the issue by one week. No…read moreexplanation no alternagive. The 5G kit does not work in my old building (thick walls and surrounded by high rise building

Easy to use vending kiosk to get a 1 month prepaid SIM for my European trip. If you are a tourist,…read moremake sure to select the non automatic renewal option so it expires 30 days after activation. Your email updates and web interface will continue to state expiration by calendar month, but you can ignore that.

I got a SIM card for my phone in Paris, it offered the best price compared to Orange. There is…read morepeople to help you navigate the vending machine that is only French.

We arrived in Paris needing a couple of SIM cards for our phones. We were on the Orange network the…read morelast time we were here and decided to give SFR a try. The staff members were really friendly and went out of their way to get us what we needed. We were really impressed with the service and efficiency. On a side note, which has nothing to do with the store, the network for Orange is better than SFR, but if you must get SFR, please stop by this store.

Bouygues Telecom: Un Cas de Mauvaise Gestion et de Potentielle Fraude…read moreIntroduction : Je suis Philipp Denisov, PDG d'une startup technologique. Récemment, Bouygues Telecom a causé des perturbations majeures dans ma vie professionnelle et personnelle. Mon numéro de téléphone, utilisé pour des identifications bancaires et professionnelles, a été résilié sans notification appropriée le 15 juin 2024, malgré des paiements mensuels réguliers. Facturation Injustifiée : Bien que ma ligne ait été suspendue, Bouygues a continué à facturer le service. Ils ont même pris un paiement le 16 juillet, alors que le numéro avait déjà été retiré le 15. Ceci est non seulement injuste, mais également trompeur. Les actions de Bouygues, en coupant la ligne sans avertissement adéquat, ont restreint ma capacité à gérer des aspects cruciaux de mon entreprise. Faille de Sécurité : Un aspect encore plus inquiétant est qu'un ami a pu obtenir mon numéro via un autre opérateur, en utilisant le RIO (Relevé d'Identité Opérateur), et accéder à mes comptes protégés par une authentification à deux facteurs (2FA). Cela a permis l'accès à des informations sensibles de mes banques et de mon entreprise. Cette faille révèle une grave déficience dans la sécurité des clients chez Bouygues Telecom. Démarches de Réclamation : Après avoir constaté la résiliation de mon numéro, j'ai tenté de contacter Bouygues Telecom à plusieurs reprises. J'ai été ballotté entre différents conseillers sans obtenir de réponse satisfaisante. On m'a demandé de répéter mes informations plusieurs fois, sans jamais apporter de solution concrète à mon problème. Actions en Justice : Étant donné la gravité de la situation, j'ai décidé de prendre des mesures juridiques contre Bouygues Telecom. Je considère leurs actions comme frauduleuses et irresponsables, mettant en péril non seulement ma sécurité personnelle, mais aussi celle de mon entreprise et de ses employés. Les clients de Bouygues doivent être conscients des risques qu'ils encourent avec un opérateur capable de telles négligences. Conclusion : Bouygues Telecom, par ses actions, met non seulement en danger la sécurité financière de ses clients, mais démontre également une négligence flagrante en matière de gestion et de support client. J'exhorte les autres clients de Bouygues à être vigilants et à prendre des mesures pour protéger leurs informations sensibles. En attendant, je poursuis mes démarches juridiques et médiatiques pour m'assurer que cette situation soit résolue et que d'autres clients ne soient pas victimes de la même négligence. Appel à l'Action : Il est crucial que Bouygues Telecom prenne des mesures immédiates pour améliorer la sécurité et la transparence dans la gestion des comptes clients. Les entreprises, en particulier, doivent être assurées que leurs lignes téléphoniques, souvent cruciales pour les opérations commerciales, sont gérées de manière responsable et sécurisée. Je continuerai à partager cette expérience et à sensibiliser d'autres utilisateurs à ce problème, afin de prévenir d'éventuelles victimes de telles pratiques négligentes. Philipp Denisov

Don't purchase the SIM card. If you are not a resident of France or do not speak French they will…read morenot assist you in English. Waste of money

It was my first day in Paris and as I struggled around at different stores to find a long term…read moresolution for my planned year of residence, I kept running into brick walls, until I got here and Dona helped me in a huge way. She spoke English passingly well, got my plan activated, and had me on my way in no time. Will be back again whenever I need help. If you just need a prepaid SIM, this would also be an EXCELLENT place to go. Great service.

Very helpful. Went in to get a prepaid sim and they got me a great deal and configured my phone for…read moreme. Spent extra time to explain everything

Not a bad experience! I desperately needed a European SIM card and walked in hoping for the best…read more The first sales associate didn't speak English and got another staff to help me out. They don't sell individual SIM card but can sell you in a package deal. I didn't have much time to go to Orange or another store and decided to purchase this here. I ended up purchasing data as a separate plan. I definitely spent a bit more than how much people normally pay for an European SIM card with data. PM me for the exact cost details. Bring your passport as they can officially register you a French phone number. The staff was very friendly. I have to SFR data isn't the most smooth as I lose signal at times (on the train or inside a subway tunnel). However, it will help you pretty much wherever you need to go. Just be patient when there is no service temporarily.