For context, we got our dog from the Puppy Place in Wilmington. We got a Goldendoodle and…read moreabsolutely love him, and overall we had a great experience there. We've even gone back to visit, and the Wilmington location has always been very welcoming. People who came back to visit, brought their previous puppies and even told us, we are coming back to get a second dog because we had a good experience. Recently, I stopped by the Jacksonville location to look at another Goldendoodle. I asked a few questions about the puppy, including the weight of the parents, whether the dog was F1 or F1B, and where the puppy was bred. One of the girls helping us was friendly and answered the questions. After finding out the puppy would likely be smaller than what we were hoping for, I told her that it probably wasn't the right fit for us. Because of that, I asked if we could look at a Labrador instead. At that point, another employee responded rather abruptly and said, "You have to be serious, if you're just here to play, you can only look at one." The comment felt unnecessary and a bit rude. I had asked detailed questions about the first dog because I was genuinely interested, but once I realized the expected adult weight didn't meet what we were looking for, I simply wanted to look at another option. I think it would have been much more appropriate for her to ask whether we were seriously looking to adopt a dog rather than immediately insinuating that we were just there to play with the puppies. The way it was said felt more like a jab than a policy explanation. It was disappointing because we had such a positive experience with the Wilmington location, I've also been to the Jacksonville location before, and they were very friendly and I expected a similar level of professionalism and friendliness. On top of visiting, we've gotten a dog already there and that shows that we are not only visitors, but we could've been second time customers.

AVOID THIS PLACE: In January, we purchased a "Cavapoo" for $2,550. Today, we received the results…read morefrom the vet's Wisdom Panel DNA test, confirming that our puppy has the genetics of at least three different breeds--none of which include King Charles Cavalier. The DNA test did, however, identify 43% Poodle and 35% Yorkshire Terrier. Be cautious and do your research before purchasing a pet from here. Attached is a photo of the "Cavapoo" we adopted, alongside a Google image of a Yorkie Poo. I would give negative stars if possible.

I love to going to the shop!! Because so many animals we…read morecan see for free!! My boys are love it!

This store is a joke, especially after seeing that Facebook live from Ncbeat!! I've gone here over…read morethe years and have notice a serious decline in happiness and care of animals. Terrible advice overheard to unknowing customers when it comes to general knowledge, care and setup for most of the animals, let's push product before we push correct care procedures. The tall guy in fish when I happen to walk past always smells of cigarettes and weed, he somehow manages to be nasty with people while he asks if we need help when he doesn't even wear a company shirt, who can blame them for not wanting help from someone who looks like another customer it also doesn't make sense How can you be so nasty while high . I have pictures of birds, fish and so much more from my visits, I love the reptiles and birds so I have more pictures of them. It's a declining business and it shows by the overall care for these animals. More recently I've noticed Dirtier tanks, enclosures, cages & kennels. Not to mention the disgusting attitude from everyone. There are maybe two nice workers there, you have to be lucky when you visit to cross their paths. It's a fun place to look around without a doubt, When you're not getting shocked from metal shelves in reptiles or stray volts near fish tanks & manage to wear headphones to block out the disgusting tone from the unhappy staff. As an animal lover and collector I am continuously disappointed by the uneducated staff, lack of thoroughness with care and laziness from staff who never seem to be in their department. I remember, almost every visit talking to the little guy in reptiles and other customers always coming up to ask for help elsewhere in the store, only to see the rest of staff are up front laughing and joking. The experiences keep getting worse each visit, sadly this is the only store of its kind in jville. Take your family for a nice little indoor zoo, just do your best to not mirror their procedures when it comes to animal care.

We board our dog here every time we go out of town. Wouldn't consider using any place else…read more Excellent care and attention.

Awful first time experience!Wasted 30 drive just to be told I didnt have an appt. Wasted 30…read moreminutes of my time for filling out a form. Can't get that time back.

We got our rescue, mixed breed Pitty back yesterday after 3 weeks with Shannon And Lacey and the…read moretransformation is amazing. He is so well behaved. We sent him so he would learn to ignore our cat. We got back a dog who does that, and so much more. He heels, he listens and behaves in spite of his enormous puppy energy. We are so happy! Thank you ringside k9, you've made a huge positive difference.

Okay, I haven't tried their training program but my puppy Levi and I attended their puppy social…read morehour. It was super easy to sign up on their website and it was only $10 so I said why not. Levi absolutely loved this structured socializing hour and had a blast. On top of making a new doberman bestie, we also got a lot of training tips and advice from the trainer, Charisma. We even worked on a little loose leash training and a new trick called "place." I wasn't expecting so much for only $10! After our first social hour, Levi became the most loving puppy ever! What was once an energizer bunny is now a chill and cuddly K-9. I don't know what magic they did to my dog but I highly recommend bringing your puppy here!! I truly wish I didn't spend all my money on another training business because I would've loved for Levi to do their day training program. I really hope they have an adult dog social hour in the future. Levi is rapidly outgrowing the rest of these puppies and would love an adult doggy date.

We've taken our two huskies here several times over the last year plus. We're always able to make…read morean appointment on the days we prefer. The employees are always nice and seem to treat our dogs with care. We usually get a bath, hair trim, and claws trimmed. Sometimes we'll get the deshedding, but this time we decided not to. As always, our dogs look happy, clean, and trimmed up. Today was no different. We think the prices are fair because of our dog breed specifically. Huskies are drama queens and can be difficult. We'll continue to bring our dogs here.

Great job and very patient with my arrival. My dogs pink was fluffy like I wanted it.read more

Austin is an absolute lifesaver. We brought our German/Dutch shepherd mix puppy to him at 8/9…read moremonths old. She was HIGHLY reactive and very difficult to walk -- wanted to bark and pull and even snap at dogs, squirrels, and people alike. In addition, she has mega E. Austin was unbelievably thoughtful with us, incredibly responsive, and adjusted training for her medical needs. He's a professional in every sense of the word, but he also feels like a friend. It's clear that he loves dogs deeply and since we first met him he's offered his time to us to call or text with any questions anytime. We also did private lessons for our 6.5 year old German Shepherd so he wouldn't make Lula (the puppy) revert, and it's been life-changing being able to calm them both down with the commands Austin trained them on. In short, we would recommend Austin time and time and time again, without a moment's hesitation. It's an investment for sure, but it's given us huge peace of mind and brought us so much more calm at home (a huge plus since I work from home, too!). Cannot recommend him highly enough.

Having Austin come into our lives has changed our future as dog parents. His patience, attention to…read moredetail, and flexibilty during sessions was more than we could have asked for. We now have a dog that can handle social situations with ease and confidence. A million times- thank you!

Our dog absolutely LOVES coming here. Everytime we pull uo he runs right to the door and couldn't…read morecare less about check in. Wants to be taken right back Making reservations is easy, everyone is always super polite and very accommodating if you need to come early/late or extend the stay. They post pictures daily and send report cards, which we always love because they clearly take your time getting to know your dog as some of the things they put on there are so specific we love them and will continue to use them any time we go out if town and considering starting to add random daycare days in even when we are home since he loves it so much.

My dog Laurel had a wonderful time at Buddies! I received regular updates about her behavior and…read morephotos on social media. The staff was friendly and welcoming when I dropped off and picked her up. I added a nail trim to her stay for only $10. Very affordable and welcoming place to leave your dog while you're away!

Took my six months golden retriever to do the intermediate boot camp program at Camp Mutt. They…read moreoffer military discount which was great. We did the private, one on one training sessions with Jerica to learn focus, sit, down, stay, come, loose leash walking leave it, and door manners. Jerica is a great trainer who is very patient and responds to emails quickly. Each training session consisted of 40 minutes talking and 20 minutes of actual training. You need to be consistent and work with your dog at home. If you're looking for a place to actually work with your dog, this is not for you. Camp Mutt trains the owner and not your dog. The only reason I knocked off one star is their training methods doesn't work for every dog. I was told by the owner, my puppy would be walking on a collar by the end of the session. However, that was not the case. They sold me a prong collar for excessive pulling. I was also told they offer socialization in which we never met another puppy at Camp Mutt. I did everything exactly how I was told and my puppy simply did not pick up some skills. I strongly suggest taking your puppy to Ridgeside K9 Carolinas for their $10 socialization puppy classes. This is the moment where my puppy started being more obedient and calm. Ridgeside also worked with my dog and gave me correction advice when leash walking wasn't working at Camp Mutt. My puppy wasn't perfect after all the training which was a little disappointing. He's still very much a work in progress but there's only so much you can learn in a short amount of time. I wish they offered some program for post training support instead of emailing. If given the option to redo training, I'd much rather go to Ridgeside. A suggestion for Camp Mutt is to teach the "place" command during the 40 minutes of talking each session. It's a highly valuable skills that I was surprised it wasn't taught.

Kristen and her team are the best! We sent our doberman for puppy board and train and then for…read morerecall training when she got a little older. She has been doing really well, she's still a puppy and started to develop a fear of bicycles, after a biker ran into her and knocked her down. After 2 weeks with campmutt, she is able to walk by a bike calmly. We continue to do our "homework " to keep her training successful. I'm beyond grateful for campmutt! They are under new management, so if you ever hear anything negative it was before Kristen took over. We are getting another doberman and will be sending her for training too.

Shout out to Seth for grooming my obnoxious golden retriever puppy. I know he's a handful but Seth…read morehandled my furball of energy very well. I love the convenient Petsmart app where I can book online grooming appointments. The app stated all appointments were booked so I decided to give a call to see if anyone canceled. Luckily they were able to squeeze me in right away! Prices are a lot cheaper compared to local groomers. My doggy came out smelling fresh and super soft.

The groomers did great with my pup. Price cannot be beat! I was separated from my dog for a year…read moreand was finally able to get her back. She hadn't been groomed in that time we were separated. So glad the groomer was able to get my girl all fresh. Now we can have a clean start in North Carolina- our new home!

If you want a clean enviornment that us safe for your pet while you are away this is it. If you are…read morelooking for a place that has grass and pools for them to jump in, this isn't it, those things can't be properly sanitized easily between uses. The kennels are indoor. Each kennel is separated by cinder block with chain link on the front, which they clean regularly. You can bring your own towels, not beds, for your dogs. Towels only because they wash them. They take your dog(s) out at least 2 xs a day in the outside, cemented kennel to play. Our dogs were taken out 3 times because they didn't gave many other dogs in the kennel at the time. If you have two dogs you are able to put them in the same kennel, which is nice. I also like that it is attached and owned by Dr. Sheegog, so if something happens while they are there the vet is right there. Note they have a very strict flea and tick policy. They check you dog when you sign in, so be sure to have them up-to-date on their flea control (like you should anyway).

Such a great place to take your fur- babies! They took such good care of my dogs! I would…read moredefinitely recommend them!