This may be a long one. Im originally for San Diego. Had my best friend since she was 1 year old…read more Traveled cross country w me 3 times & around Mexico. It wasn't until we were in Jacksonville (away from family & new to the area) that I found myself needing to board her. After WEEKS of searching different facilities, I choose PAWVILLE. Saying I was a MESS leaving her there was an understatement. I cried leaving her. The facility was beautiful, well kept, secure & the staff was friendly (again, just me being an over protective parent). I Bella stayed for 6 days. I received pictures of my baby and the staff was patient with me, when I'd call to check on her. Needless to say, I cried ALOT when I picked up my baby. She was happy to see me and she was fine. A lil confused, but she was fine and well cared for. I ended up using PAWVILLE a.few times while we were in Jacksonville. Fast forward 4 years & back in San Diego I recently rescued another dog & need to board him (here we go again). My thoughts, "its San Diego, this will be easy." The bar PAWVILLE instilled in my needs for boarding is beyond measure. I miss the facility & the comfort I found in knowing my furchild was safe. Thank you PAWVILLE for your excellent services & facility.

My dogs aren't used to getting their nails cut by any means. The groomer at this location handled…read moreboth of my anxious rowdy dogs. So grateful.

Austin is an absolute lifesaver. We brought our German/Dutch shepherd mix puppy to him at 8/9…read moremonths old. She was HIGHLY reactive and very difficult to walk -- wanted to bark and pull and even snap at dogs, squirrels, and people alike. In addition, she has mega E. Austin was unbelievably thoughtful with us, incredibly responsive, and adjusted training for her medical needs. He's a professional in every sense of the word, but he also feels like a friend. It's clear that he loves dogs deeply and since we first met him he's offered his time to us to call or text with any questions anytime. We also did private lessons for our 6.5 year old German Shepherd so he wouldn't make Lula (the puppy) revert, and it's been life-changing being able to calm them both down with the commands Austin trained them on. In short, we would recommend Austin time and time and time again, without a moment's hesitation. It's an investment for sure, but it's given us huge peace of mind and brought us so much more calm at home (a huge plus since I work from home, too!). Cannot recommend him highly enough.

Having Austin come into our lives has changed our future as dog parents. His patience, attention to…read moredetail, and flexibilty during sessions was more than we could have asked for. We now have a dog that can handle social situations with ease and confidence. A million times- thank you!

I joined with WCDT for puppy training with my little guy Odin. I wanted a trainer specifically that…read moredidn't soley rely on shock collar training due to the small size of my dog (as well as I knew I would not be comfortable following through with that type of training at home). From my first conversation, this decision was never met with an issue in our communications which was my reason for moving forward with training my pup with this fabulous duo. There was great communication, and lots of post regarding my Odin's progress between in person visits. My wants in training were clearly defined, discussed and implemented over his in-stay with the facility. I had some reservations with my tiny 3lb spoiled puppy with his paw lotion, eye wipes and holiday themed attire amongst giant working dogs at first; but it was shortly deemed irrelevant as he decided he was just a big dog in disguise disputing my attempts otherwise lol! I am very grateful for the leadership, knowledge and help WCDT has given myself and my pup. Taking on a new puppy was not part of my 2025, and I am very appreciative of the advice and knowledge extended with the program offered. (As well as the minor therapist sessions in listening to me talk about my dog that had recently passed; I appreciate that more than I can express.) I would 100% recommend!

Wish I took my dog to receive training from Wild Child from the very beginning! I have so much…read moreregrets paying hundreds of dollars on another training facility instead of taking him here. I was referred to Wild Child from our local PetSmart. I inquired through email for their Stay and Train program as I wanted my dog to be boarded but also not forget his training or pick up bad habits. My dog stayed here for 5 days. I obsessively stalked their Instagram for updates as they post cute videos of my dog once a day. I can tell he was well taken care of and so happy to be there. Upon pickup, I felt like my dog was a new boy! They worked on him with door manners and he doesn't bolt out the door. My other concern was jumping on people. We passed by a man and my dog actually sat down right in front of him and got lots of pets! I was so impressed!! My dog also seemed more relaxed. He was a hyper furball who needed to be up and running 24/7 before I dropped him off at Wild Child. Now he's okay with laying down and chilling. He is also fine with taking naps in his crate now! He used to bark for hours on end when I crate him during the day. I can't wait to take him back. My dog seemed very sad to leave this facility and I'm sure he would be so thrilled to return. Thank you for taking great care of my furbaby.

Shout out to Seth for grooming my obnoxious golden retriever puppy. I know he's a handful but Seth…read morehandled my furball of energy very well. I love the convenient Petsmart app where I can book online grooming appointments. The app stated all appointments were booked so I decided to give a call to see if anyone canceled. Luckily they were able to squeeze me in right away! Prices are a lot cheaper compared to local groomers. My doggy came out smelling fresh and super soft.

Totally disappointed with the customer service…read more I went in to purchase a handful of things, someone's dogs leash broke and the dog ran up on me. Totally understandable, things happen. What was not acceptable was the response from the cashier. She had the audacity to start smirking & smiling. I don't know you, I don't know why you'd find that funny or even not try to deescalate the situation. Furthermore, I called the manager and he just said he'll review the tapes and talk to her. Nothing about a performance plan, further customer service training or other information. I'm a 5'0 woman. I don't think a fully grown lab jumping on me is funny.

Samantha, the owner, is not a professional, respectable person. When I had questions to ask that…read morewould and required quick answers and not much time, she will take your money and when she's not answering back at all and you have no choice but to show up to further inquire about your money back, she will call the police on you. Bad business. Per careful with her, if she does something wrong and you call her out on it, she will call the cops on you.

This business failed on basic levels. LACK OF COMMUNICATION…read moreAND RESPONSIVENESS SHARING PRIVATE INFORMATION ON A PUBLIC DOMAIN FAILURE TO MAINTAIN CLIENT SPECIFIC INFORMATION INCLUDING FINANCIALS PRIVATE FAILURE TO PROVIDE BASIC CARE AND NUTRITION FAILURE TO TREAT WOUNDS ANS ADDRESS DEHYDRATION AND CONSTIPATION BEWARE. Normally responses are posted directly to the review from the business. Attempts to bully or discredit the right to speak out when a business doesn't meet your expectations is why yelp exists. I'm pretty sure bullying and slander isn't part of their make up. Be accountable and make a better product. Take constructive criticism and dominate your area of expertise instead of throwing a public fit in an attempt to discredit the problem. ‍ Took my dogs here for extended stay training. NEVER AGAIN. I was blessed that the hurricane caused me to come get my dogs early. My girl had lost 13 pounds (she's regularly 90 pounds lean)and my boy 24 (regularly 160). Both dogs ribs and spines were exposed. They were gaunt and sickly looking. It broke my heart to feel how tiny my big dogs were. I immediately took them to the vet who was concerned for their hydration levels and weightloss. She mentioned "dogs tend to lose weight while they are here because of all the training." Complete B_LL SH!T. My dogs are bread to work. They move miles a day. She'd have to march them nonstop to explain that weight loss. STRIKE F_CKING ONE. Samantha is very responsive to emails and calls until your dogs are under her care. SHE IGNORES CALLS,TEXTS, AND EMAILS and only provides information she feels is necessary, she doesn't answer your questions. STRIKE TWO My two dogs were healthy. They walked 4+ miles a day and were very athletic when I dropped them off. They also go through (together 150 pounds of dog food a month plus 6 pounds of chicken treats, 12 twelve inch bulley sticks, and a two pound bag of duck jerkey) a healthy amount of food every month. I dropped of 75 pounds of dog food and the treats. I asked Samantha repeatedly 3-4 weeks in if the dogs were out of food. She ignored me. I sent them with half the food they needed and planned of shipping the rest direct from amazon. She never answered me. I've never been so scared for the well being of my children before. What an unbelievable nightmare. Chief and Reagan have a special diet. One of the things she put on the list was Vienna sausages. We do not feed our dogs canned food or processed anything. Raw food, whole food, or limited ingredient dog food because they are both sensitive in the tummy one throws up and the other loose leaky bowels. When they eat normal food they are perfectly healthy. She posted pictures of my girl taking a Vienna sausage as a treat. You can not trust her. STRIKE THREE My boy, who I have handled since he was 8 weeks old was afraid to take treats from my hands when I got him back. STRIKE FOUR Both dogs are long haired, inside dogs and not made for heat. She keeps the dogs krated in her garage. Do we even think it's climate controlled? Every time I think about this it makes me ill. STRIKE FIVE She needs to be put out of business. FOOD DEPRIVATION TO FORCE A BOND AND TO GAIN CONTROL has a purpose but not for an extended period of time and with weight loss like this clearly it goes on indefinitely. STRIKE SIX And it is never ok to hit a dog especially in the face (deny it all you want there is no other reason for this behavioral change) My boy wouldn't even look my in the face. No hand feeding of treats and he was skin and bones. STRIKE SEVEN They absolutely were not taken care of and those dogs were krated the majority of the time. They had sores on their underbellies from laying. STRIKE EIGHT WAIT.... She's been out for a while now. I would NEVER, EVER trust a living creature to this woman or her business. She violated our contract not keeping our dogs healthy or caring for them appropriately. We did not finish out the remaining 4 weeks.

Anytime dog training and boarding is absolutely the best . I wouldn't trust my dogs to anyone else…read more To me my dogs are my kids and he completely gets that .

Mike does an amazing job when it comes to grooming my pitbull. She comes back happy and when she…read moresees him she runs right to him as well. Doesn't get much better than that! Mike is excellent!