I ordered a bouquet of flowers to be sent to the hospital for a friend who had just welcomed a new baby. The flowers were successfully delivered on time, but unfortunately never made their way to the room at the hospital and my friend was never notified by hospital staff of the delivery. Given that I live in Florida, I was unable to get in touch with anyone at the hospital who could help locate the delivery before my friend was discharged from the hospital. However, Cathy at Bouquets & Baskets was so kind, and went above and beyond to resolve the issue. She graciously offered to pick the flowers up from the hospital, freshen the bouquet, and have the flowers re-delivered directly to my friend's home at no additional cost. I truly appreciate the exceptional customer service and would highly recommend Bouquets & Baskets to anyone in the Jersey City area. Thank you again for a wonderful experience! read more

Cathy you are Amazing never disappoint!! My order is always beautiful and on time Thanks again read more

Charming old fashioned flower shop in the Harsimus Cove area of JC. Inside there's a selection of succulents, house plants, cut flowers and vases, flower pots etc. Outside there's an amazing array of bedding plants, herbs, tomato plants etc. The bedding plants etc are all strong and hardy and great value for money, much better than at other garden stores. The people inside the shop are friendly and knowledgable. It's a delight to support independent old school retailers such as this and I'm only making this a four rather than five star review because I can't comment on their arrangements or deliveries. read more

Bouquets & Baskets - Charming shop! - Florists Near Me - Jersey City, New Jersey

PROS 1. Fresh Flowers. 2. Nice Pots. 3. Friendly service. CONS 1. Purchased a Medium Size Plant and it had a few Gnats which I thought I would be able to get rid of them with Peroxide and Water ("Thank You Google For Nothing"). After 2 months of trying that method every 2 weeks they would not go away!!! I returned the plant it was just not meant for me. It's so pretty but the Gnats was working my damn nerves! Ha Ha read more

I ordered the "premium" of the Hello Fall arrangement and I absolutely loved it. It arrived just as pictured and the recipient was over the moon. The arrangement had everyone complimenting how beautiful the colors were - rightfully so! read more

Bouquets & Baskets - What I got: Hello Fall by BloomNation (sooo perfect!) - Florists Near Me - Jersey City, New Jersey

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Cathy and the whole team are the best!!! They did all of our floral arrangements for our wedding this past weekend and everything was absolutely STUNNING! My experience has been nothing short of amazing. From our first meeting in 2019, and my multiple changes, and postponing our wedding multiple times they have been the easiest people to work with. Not only are they the kindest people, but are completely honest about what is needed and what is unnecessary. I could not recommend them enough. Cathy and her team turned my dream of what I wanted the space to look like into a reality. I was blown away and our guests we're telling us how beautiful everything looked. Could not recommend Bouquets and Baskets enough!! read more

Bouquets & Baskets - Reception table center pieces - Florists Near Me - Jersey City, New Jersey

They delivered old flowers that didn't last even a day. I emailed them regarding the issue. Cathy said they will exchange the bouquet and asked me to leave flowers with the doorman. They never delivered the new bouquet and stopped answering my calls and emails. Just want to post an update. They did deliver fresh flowers today. But the experience from sending many emails and not getting a response is terrible. So still 1 star. read more

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I found Bouquets & Baskets on yelp, and called to inquire about next day delivery from Seattle, WA. Kathy was very friendly and helpful, as she listened and executed exactly what I wanted. Flowers were for my sister's housewarming gift, and I cannot be more satisfied. I will definitely be using them again. read more

Bouquets & Baskets - Beautiful housewarming gift! - Florists Near Me - Jersey City, New Jersey

White calla lili bridal bouquet (15 flowers) - $95 I got frustrated at first when the bouquet didn't turn out the way I expected, the owner worked with me to redesign it. Advice is either send an exact picture how you want it look like, or stay there while they make it. read more

Bouquets & Baskets - Florists Near Me - Jersey City, New Jersey

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Worst customer service. Called to get an ETA and they basically hung up on me. Never again.

I ordered flowers and I mentioned specifically to have it deliver at my Appartment door due to COVID but deliveryman does not care and just leave it at my Doorman. Not going to order from them anymore. Nothing complicated to follow directions and CDC guidelines. ‍ read more

For a go to corner florist this spot ain't too shabby. First, they are some of the nicest most neighborhood oriented people ever, always with a smile on their faces and happy to serve! I often have balloons filled with helium from here and when I'm needing a last minute floral gift this isn't a bad option. I recently picked up some nice white tulips and they added some pine and nice ribbon and boom, $13 later it was a nice wintery mix. The reason for fours stars instead of five is that I feel you do need to go in and pick out the flowers. I was looking at the short stem roses and many of them were bruised and not looking so hot hence why I went with the tulips; they definitely weren't the cream of the crop. Overall a nice solid neighborhood spot but, I wouldn't expect anything fancy. read more

Walked in to get our bouquet and the workers are just busy playing and talking to each other and let us wait 30 min for our bouquet there while there are no one else in front of us. The workers take their sweet time and complain about they only get paid 80$ a day. Very unprofessional and won't come back here again. read more

Cathy was sooo helpful!! I asked for a same-day delivery towards the end of a busy Monday and she arranged it all very seamlessly and quickly. She was lovely and recommended a beautiful bouquet for a friend who needed a pick-me-up. I will definitely be ordering from here again! read more

I am a regular of this family ran shop and its time to finally review this amazing spot! When I order cut flowers they are ALWAYS fresh and have even ordered special flowers in the past just for me. Although the neighborhood is changing its nice to have Jersey City natives as business owners still in the area. The best flower shop downtown! PS. Most people who write negative reviews fail to write the good ones so heres a well deserved good review for my FAVORITE florist. read more

Rodger and Ann made my mother's birthday extra special. They put together an amazing bouquet of pastel colors. Further, the experience at the store was so joyful and entertaining. I could not help but smile which is why this is my go to florist in Jersey City. Bouquet and Basket are lucky to have Rodger and Ann as part of their team. They are the one of the main reasons why I will be a returning customer Thank you Rodger and Ann. Muah read more

Bouquets & Baskets - Rodger and Ann made my mother's flower bouquet amazing. It was better than I had imagined. Hands down my go to florist in Jersey. - Florists Near Me - Jersey City, New Jersey

The absolute BEST!!!! Delivered on time. The flowers were absolutely perfect like in the pictures on the website. Refunded me an accidental double card order with my flowers. OMMMGGGG I LOOOOVE this florist!!! Amazing customer service. Thank you Bouquet &Basketsnfir making my daughter's birthday extra special!!! read more

This place just made our Christmas! We got a beautiful 8 foot tree from them today (with stand and a few other items). They couldn't have been more helpful. They even delivered the tree for only $5...great deal in JC! Thank you B&B for all your help this Holiday Season. PS: Just checked in on Fourquare and posted a pic of our tree read more

Bouquets & Baskets - Our tree all set up in our apt...thanks B&B! - Florists Near Me - Jersey City, New Jersey

I just went in today and I can say my interaction was nothing short of spectacular. I called earlier to see if it was possible that I come in to make a bouquet out of one of the mason jars I own. I gave her a budget and we stayed under it (this ended up costing $37). The owner is also very intuitive of her customers. She asked if I wanted to help pick out flowers for the bouquet which was really fun! Also when they were putting together the bouquet I was slightly furrowing my brow from the other room about some extra greenery and she immediate turned around and asked me what was up. Very nicely and not assertively. I felt very comfortable actually stating what was on my mind. Overall beyond happy I came to see her and will go to her again and again! read more

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Simply fabulous . I can't say enough The arrangements I asked for were right on point and every time Ive ordered flowers the arrangements have been lovely . Thank you guys!!! Keep up the great work and great customer service !!!!! read more

Bouquets & Baskets - The perfect arrangement !!! - Florists Near Me - Jersey City, New Jersey

Generally the service is good. They make nice bouquets and can put something together based on your budget that day. That being said, twice I've gone in there and Rush Limbaugh is ringing through the whole shop. I didn't catch his recent "Joe and the Hoe" shtick about Kamala Harris but he's not someone I consider to be a good or moral American. If you're conservative that's your business, but there are strains of it that I'm not going to support. This would be one - B&B you lost me. read more

Always does a great job. They also are very generous with the Community donating flowers to certain charities

Ordered flowers from Bouquets & Baskets for my husband for Valentine's Day over a week in advance. I received an email confirming this order, including delivery date February 14, 2018, correct address, etc; their website suggested requesting a preferred delivery time in the "special instructions" field, so I requested "morning delivery if possible." When the flowers still had not shown up by 3 PM day of, I called the number on their website, but nobody picked up. I was not able to reach anyone, or even leave a message, through several calls to their number. The flowers did finally show up at 7 PM, and they were perfectly nice; but the extremely late delivery and complete lack of communication was very off-putting. I might order from them again on a random non-holiday, but it seems like they take on more orders than they can actually reasonably handle for Valentine's Day (and presumably other floral holidays) and have trouble keeping up. read more

When you enter a florist you expect to be greeted as oppose to being look at as if our bothering them. I asked for the promotional roses advertised and I was rudely told up front. I chose and go to register where he tells me the price. I give him the money I get my change with no receipt and I hand him the dozen roses and say are you going to wrap them? He paused and said Oh Ok like thats not normal. He takes bouquet and comes back with the flowers wrapped in the paper you stuff packing with. Not the florist logo wrap paper I see every other customer leave with. Very bad first impression. I will not return. read more

Fantastic service and such a beautiful bouquet!the woman who helped me was so patient with what idea I had and made a beautiful bouquet for my daughter. THANK YOU! I cannot wait to get more for the holiday. read more

Bouquets & Baskets - Florists Near Me - Jersey City, New Jersey

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Lost a customer today. Ordered a $120+ bouquet of roses for my significant other for our anniversary today - with a 4-5pm same day pick up window (order placed 9am). After calling a few times from 3-4pm for a status update to no avail, I decided to head into the store (maybe they're busy and can't pick up) only to find out at 430pm, the night of my anniversary, they decided to close the store early and not inform customers with scheduled pick up times for that day (I could've selected another florist or came to pick up earlier). Now, with an hour left before our dinner reservation there isn't enough time to scramble and get a new bouquet made. Leaving an unhappy SO. Awful customer service. Dispute currently being processed with credit card company. read more

Picked up a bouquet today that I ordered last week for my moms 50th birthday. I specified a bouquet of tulips and told them they could feel free to mix in some other flowers but mainly wanted it to be tulips. I went to pick them up today and was quite disappointed. There is only 5 tulips in the entire bouquet and all of the other flowers were bruised and looked like they were quite old and flimsy. I should have said something upon receiving the bouquet but I didn't and that's my mistake. Disappointed that I spent $60 on this bouquet and I'm embarrassed to give them to my mom as a gift. read more

I ordered my wedding bouquets and boutinierres about a month in advance of the wedding. It wasn't a huge order - just two bouquets and about 5-8 boutinierres/corsages. I told them one week in advance that my then-fiance would stop by the store the morning of the wedding at 8am to pick up the bouquets and bring them to the venue in time for our 11:30am ceremony. I was told, "We'll be open whenever you need us to be open." My husband showed up the morning of the wedding at 8am. The place was closed. He waited around and the store did not open until 10am. When he went to the counter and said that he was there to pick up the bouquets, they stared at him blankly and said "Let me go check in the back." When they returned, they said, "oh we had to wait for a few more things so it wont be ready for another hour." Obviously, they completely forgot about our order and were trying to play it off as if they were merely delayed! My poor husband was running late to his own wedding at this point. Long story short, they ended up delivering the flowers to the venue at 11:10am - 20 minutes before the ceremony began!~!~!! And the bouquets definitely looked as if they were thrown together last minute!! I was appalled that this happened. How could they not have a calendar system in place or have completely forgetten about our bouquets even after I called them just a few days before to remind them???? It made for a very stressful morning for the both of us. I will never deal with them again and would not recommend them. read more

I'm not a "buy flowers every week" kinda girl, but I have to admit that it's nice when Bald One surprises me with a bouquet. This happens after I have been particularly angry at something that is his fault (I think it's happened twice in our 4 years of marriage) or something big happens to me (last time, after I gave birth to Baby D, who was literally...something BIG that happened to me. 7 lb 5 oz. Oof.) B&B is our go-to place. For one thing, it is SUPER convenient to our condo. For another, the flowers are beautiful and fresh, and last longer than supermarket flowers. The ones at P&K - the Korean mom & pop grocer on Newark ave - also look nice, but have never bought from there so don't know about a comparison. The folks at B&B are very friendly about suggesting color combos that are pleasing to the eye and to the wallet. So it's a nice, neighborhoody place to shop, where you walk out happy that you supported a local biz and have a little packet of happiness in the crook of your arm. I was feeling pretty good about B&B in general based on the above experiences. But last December, when Bald One trudged up our 3rd floor walkup, step after belabored step, with a 6-foot green monstrosity...wool coat littered with pine needles and sap...after my initial shock, I began to LOVE B&B. This was our first ever real Christmas tree, and it was perfect for our first Christmas as (expectant) parents. The holidays were extra special this year but the tree made it that much more fun and exciting (pine needle cleanup notwithstanding). read more

I give one star, since there is no option for zero. Don't buy anything from this store. That will only disappoint you! read more

Bouquets & Baskets - Florists Near Me - Jersey City, New Jersey

A wonderful shop with a personal touch. Their arrangements for my wedding were classy, classic, and yet original. I couldn't have been happier! read more

I have nothing bad to say about this florist. I've been going there for years. This has been my go to place for funeral arrangements. Very professional and very respectful. Arrangements have always been top of the line and never a problem with delivery. Went there for a Christmas Trees and they provided a good tree and a fair price. Store has a selection of flowers for every occasion. They even have some cool succulent arrangements year long. Have Fun. read more

On my wedding day 9/6 (around 10am) my brother went to pick up my order of flowers. He called me saying that the florist don't have my order. I send them credit card confirmation that I paid. Eventually they found the invoice. My brother had to wait for awhile for them to make the flowers. Would not recommend this place read more

Maybe going to the store is better?? This review is only based on online/phone orders. My boyfriend looked at their website and placed an order over the phone specifying the bouquet that he wanted. When the bouquet arrived, it looked nothing like it did online. The arrangement and flowers were very different. I understand having to improvise but this was just too much. I gave them 3 stars and cut them some slack simply because it was Valentine's Day. I am sure they are great florists but be careful when ordering over the phone. No problems with delivery. Box of chocolates were wrapped. Nice touch. read more

Very bad service, they delivered very cheap bouquet for a very high price. They did not add everything that I wanted. They added only cheap flowers. read more

I'm a HUGE fan of this place. I was running around for a last minute arrangement and, I stumbled upon this gem! I'm not good with flowers or buying them for people, so I gave them a very general personality descriptions with my friend's likes and dislikes, as I knew them, and these guys whipped together an amazing floral arrangement. I paid top dollar but, it seemed like it was worth more...I would've spent more there for sure! I'll be coming back there and recommending them to all of my colleagues, clients and friends. read more

I can't say enough great things about this flower shop. I go in there every other week or so when I feel the need to brighten up my apartment with some fresh flowers and every time is a positive experience. Almost immediately when you walk through the door someone greets you and is ready to assist. The entire staff is warm and extremely knowledgable on flowers. The selection of flowers is array & seasonal and you can't beat the prices. I wish I could keep this place my little secret but it just wouldn't be fair! read more

Bouquets & Baskets - Florists Near Me - Jersey City, New Jersey

In love with my wedding day bouquet! Went in with a general idea that I wanted lots of greens and it came out better than I even imagined! So helpful and super accommodating with excellent communication. Highly recommend! read more

Bouquets & Baskets - Florists Near Me - Jersey City, New Jersey

I rang in the afternoon to get a bouquet delivered after another florist fell through. B&B were great, and delivered a beautiful set of flowers which were well arranged, fresh and lasted a long time. Thanks! read more

Anne and Roger were lovely today, in helping me pick the perfect flowers for my wife and friends. It is always tough in the flower business, and they are friendly and professional. Keep in mind that when things are busy, it's because everyone else wants flowers too. Be patient, and they'll take good care of you. read more

Bouquets & Baskets - A hand arranged bouquet. Lovely. - Florists Near Me - Jersey City, New Jersey