As I started up my Surface Pro to prepare for an upcoming work trip, I was shocked to discover that…read moreit wouldn't turn on. I immediately rushed to the Geek Squad at Best Buy, hoping they could repair it before I had to hit the road. I brought it in on Saturday, hoping against hope that I might somehow have it back by Sunday. The technician explained that repairs typically take 2-3 days and couldn't promise it would be ready, but he listened to my situation, was incredibly understanding, and even added a note to my account asking that it be expedited if possible. From the moment I walked in at 10:00 a.m., I was greeted warmly and made to feel welcome. Since I was the first customer of the day, I was helped right away, and everyone I interacted with was professional, patient, and kind. Today (Sunday), I decided to take a chance and stop by anyway--and to my surprise, my Surface Pro was ready! I was so relieved and excited I almost cried. To top it all off, I needed to replace my detachable keyboard. Axel and Tony (the Apple vendor) went above and beyond with their customer service. They helped me find an open-box keyboard, which saved me over $100! This was my very first Geek Squad experience, and I'm officially a fan. The combination of excellent service, genuine care, and helping me save money completely exceeded my expectations. From now on, Geek Squad will be my first stop whenever I need tech support. Thank you all for turning a stressful situation into a great experience!

1 star. I purchased…read morea new MacBook Pro for store pickup expecting a smooth experience. Instead, the first unit I received had damage / cosmetic issues even though it was sold as new. I returned the same day for an exchange, and the replacement had similar issues again. That meant multiple trips back and forth to the store, wasted time, fuel costs, and a lot of frustration just to receive a product that should have been correct the first time. What made it worse was the lack of accountability. Online chat support told me the store could handle compensation or make it right. When I went to the store, employees and management told me they could not do anything and that I needed to contact online support because they had the authority. So I was pushed back and forth between chat support and the store with no clear ownership of the problem. I had to escalate the matter multiple times across different channels, yet no one handled it properly in a timely manner. I also reached out directly through X, Facebook, and Instagram. While they apologized, they stated they do not compensate for time or fuel. Best Buy customer service was extremely poor throughout this experience. Customers should not have to chase multiple departments after paying premium prices for a new product. If you want a smooth and positive shopping experience, I would strongly recommend avoiding Best Buy.

I was charged with no diagnose. Service tech did not find the problem and they still wanted for me…read moreto pay $189 plus they wanted to charge me by the hour until diagnose was found. I paid but never again.

Great company, been working with SpaceCenter for years now for all our IT services. Great prices…read moreand communication.

WARNING:!! PROTECT YOUR FAMILY…read more LOOK AT THE ATTACHED IMAGES HE WILL ALWAYS BE INSIDE YOUR SYSTEM AS THE OWNER LEAVING YOUR CHILDREN IN DANGER! OUR COMMUNITY SUFFERS FROM CHILD TRAFFICING! He can watch you through cameras, laptops, doorbells, etc. easily see when you leave you home and when your kids maybe alone or you're home alone with your baby When you find out he will wipe your equipment so you can't prove her was ever in there. You also won't be able to use the equipment after. I hired this company to handle my internet security setup. They did at first. I then hired them again to get better graphics for my gaming platform. Mark came in and had done zero research. He charged me $175.00 per hour to do things I had already done and had told him I had already done. He sat here and I had to help him configure what I was paying him to sit here and research. He also downloaded a software full of malware called bloxshade. His fix for this was to just block it on the firewall and call it a day leaving my computer infected. I had to remove my accounts from the computer quickly so they were not taken by these attacks. These apps are easily downloaded from Microsoft and the other is nvidia and obs streaming software. After he left nothing worked properly and I was no closer to better quality graphics. In fact my graphics were worse than before he had arrived due to him blocking everything on the firewall which I didn't find out until later. He blamed everything on me and threw around the word "we" like I was his employee or this was team work. After deciding to discontinue my working relationship with him I found out, he had invaded my family's personal space by putting himself as the owner of the firewall and internet extender that I had purchased from him. He could see everything, and without notice as well. Our privacy has been violated by him, and he has scammed me more than once. He could not fix the onslaught of cyber attacks he had caused, and only relies on software to do the job he lacks the knowledge in. I would not recommend this company to anyone trying to find safety behind a firewall. If hackers don't get you you have him sitting inside your security system as the owner. I would especially find this disgusting if I had a camera system which I had planned on getting and he was aware of. I have daughters and this would have been devastating Edited: Since you want to get on my review and lie which further my claims to your malicious and criminal intentions, I have uploaded pictures of our conversations of me letting you know that the software YOU wanted to download was corrupt and you downloaded it anyways as per your own admission. Rather or not I play Roblox is neither here nor there. Your emphasis on it being a children's game has no validity since I am a verified and trusted user which means I have submitted all my credentials to Roblox and google. I am a content creator and I design games inside Roblox. I am a mother. I play with my kids on Roblox, the same kids I have to protect away from your predatory eyes. Ain't no telling how you may have spied on us through our laptop cameras or my nanny cam. I would never let you back in my home with my children. Especially since I have daughters and you had yourself strictly setup to be able to access all of our private and personal areas. Shameful! After I asked you about you setting yourself up as the owner you wiped my equipment so there would be no proof you were ever in there, but you didn't count on me taking screenshots and screen recording. I hope that the families around Texas see my post and understand what kind of danger they will be putting their family in if they choose your firm, especially with child trafficking being so high in our areas. Anyone seeing my review, do not use this company, you will not have privacy and he will be watching you through your cameras, ring cameras, nanny cams, laptop cameras, anything that you can be monitored on he will give himself access to.

From the owner: "Our all-in-one IT service delivers everything your business needs—from business phone systems to…read morecloud solutions—under one roof. We simplify technology management with tailored packages that proactively prevent issues, all while offering friendly, personalized support. With same-day emergency service and expert guidance, we ensure your business runs smoothly, reducing costs and complexity. Partner with us for a unique, value-driven approach that sets you apart in the competitive market."

I've been here a couple of times for laptop repairs. They get a quote back in a day or two and…read morekeep you up to date on the process. Let's keep small businesses open!!!

I searched for a friendly/professional/honest computer repair business for a long time; my search…read moreis now over!! The Komputer+ team met with me, diagnosed my computer needs and resolved all my hardware issues in record time. They provided cost-saving options that really surprised/impressed me. If you are in need of computer repair service of any kind, please try Komputer+ on Wilcrest and 59 before you go anyplace else, you will not be disappointed. As a retired/disabled Naval veteran and senior citizen, I found them to be very patient and not condescending as some companies can be when dealing with the elderly. Thank you Komputer+ Chrit's presence be with you always! Terry S.

The owner is helpful, professional, courteous and knowledgeable. Would certainly trust him with my…read morelaptops and would recommend him to others.

He could not install HP printer fuse on my $1000 printer and wasted the fuse that I had bought from…read moreAmazon for $180. Very much disappointed by the way he handled the brand new fuse and took it apart such that now I am unable to return this to Amazon. I had put in $400 color inks that have now been wasted. I am in a shock to see that my printer has been ruined.

I have been locked out of iPhone for one week now - I went to the Apple store last night and Tevin…read moreand Aaron did such an amazing job!!! Tevin is very knowledgeable and patient!! he was able to troubleshoot the issue and get a prompt resolution. Aaron also assisted when the laptop we were using did not have enough space to complete the back up. I was on the verge of going to android but Tevin and Aaron changed my mind! Thank you guys!!!! 10 out of 10 stars for you BOTH!!!!!!!!!!!!!!!!!!!

Complete waste of time. Not honoring warranty on a 2-month old pair of EarPods that fell apart…read more When I said I'm leaving a scathing review, the guy even sneakily said, "Go right ahead!" This place has a lot of horrible reviews and I can see why. I will never buy another Apple product again (and tell everyone I know not to buy Apple products), and it's this store's inability to honor warranties that's the reason.

They do what they say they can do in excellence & professionality and if they cannot, they…read morerecommend where to go or who to see. They say "yes sir" and "yes madam" and "no sir" and "no madam". It is written, "let your 'yes' mean 'yes' and your 'no' mean 'no' ". Clearly their team has been in the US military. They gave respect which is a rarity with the youth of today "born with entitlement" tattooed to their foreheads or "I will respect you AFTER your respect me". Bits & Bytes Computers rocks!!!

I was looking for a touchscreen laptop for work and decided to call the store directly, and the…read moreattendant told me of three products in stock with brief descriptions and prices. I thought about it for a few hours and decided to head in myself to check it out and I always trust salesman when they ask specific questions and really listen; the gentleman behind the counter said that for my needs an upgrade for memory was not necessarily the best bet and as is would be fine. I was taking aback by his direct and honest opinion. I love the direct customer service as opposed to big box stores and with the 90 day warranty I don't think I could go wrong. I opted for an external CD ROM reader and external mouse and everything came to more than half of what I would have spent for a new machine. I brought it home. Everything was in perfect working order and I am 100% satisfied. When he asked if I was an existing customer when he rang me up at the register I said yes for like 100 years and he said we have not been in business for 100 years and I said OK well then maybe 50 he says how about 35. Very friendly and professional exchange highly recommend if you're in the market for a used desktop or laptop. These are your guys! Five out of five highly recommend will return.

I was a little skeptical at first but after reading some of the reviews I decided to give him a try…read moreand handed my expensive laptop to him for repair as he does not have a store. Very professional, courteous and efficient . Had my laptop back the next day and all fixed and at a very reasonable price. what I liked about Tyrone is his honesty. He did not make up stuff in order to charge me more which he had the perfect opportunity to do. An honest man trying to make an honest living that deserves our business . He will be my go to person for all computer issues.

I believe that this is my first Yelp review ever, because I don't usually review anyone or…read moreanything, but I took a chance with Ty based on the other reviews here, and I'm very glad that I did! My only concern was that there were so few reviews, so I thought I owed it to Ty to give him the recognition that he deserves. My SSD was 99% degraded when I finally decided to get it replaced. Ty was extremely courteous and professional, and was able to replace my drive (upgraded from 128GB to 1TB) and have my laptop back to me the next day. 11/10 - would recommend his services to everyone. Thank you, Ty!