Honest assessment of vehicle repairs needed. Photos included. Helped me to figure out best way to proceed with repairs on a 30 year old truck. read more

I don't normally leave reviews but I left this place frustrated. My tire wasn't holding and turns out I had a nail in my tire so I dropped it off in the morning and was told they should be able to get to it "this afternoon". When almost 3pm rolled around and I hadn't heard anything I called to check in. Was told that they were at lunch and would get back to me in an hour. When I still didn't hear back, I called at 4ish because they closed at 5pm. I was told that they weren't going to be able to look at it today, when I reminded him that they told me it was going to be done in the afternoon the front desk told me "it's unlikely it'll be done in the 51 minutes before we close". I went and picked my tire up that they left in the lobby, brought it to my car (and was covered in dirt). That's not the biggest deal but was the cherry on top of my experience when I leave with dirt all over my white shirt. I tried to support a local business but ended up bringing my car to Firestone and they were able to fix it and put it back on my car within the hour and cheaper than what boulevard tire quoted me. The overall frustration is the lack of communication, if they had just called me and let me know in the afternoon they weren't going to be able to get it done I think it would have been different. read more

Very friendly and helpful! my go to shop for all my maintenance needs. Renee is great and always nice to talk to and Jay is knowledgeable about my car specifically. i wont be taking my car anywhere but here! read more

Had an unexpected flat on a super hot day . Pulled into Boulevard Tire and they were busy but made time to patch my tire and get me on my way. Their kindness and superb work went above and beyond. Highly recommend read more

Pretty average oil-change. I purchased a Groupon for a synthetic blend oil change and a tire rotation. I called to make an appointment for the next week, as it was July 4th week and they would be closed that Thursday and Friday. Got an appointment for Monday. Fast forward to that Monday, and I had THE HARDEST time finding parking in front of the location. I think i drove around 3 or 4 times before getting lucky with a parking spot, so that's something to definitely be aware of. So when I walk in and tell them I had an appointment, they said that I wasn't on their books, despite calling the week prior confirming to come in on Monday. Okay, its an oil change, it should take long right? WRONG I guess since they didn't have my appointment, things came up, so in all it ended up taking TWO HOURS to get an oil change, which was mildly annoying. The guy at the front desk was very personable and nice enough, but it didn't alleviate the annoyance I had. Anyway, got my car back, and was driving it for a few days and I noticed my safety inspection had expired the month prior and needed to get it done. Its weird because nobody at Boulevard Tire pointed it out to me, which was unfortunate because I definitely would have gotten the service done there. Oh well, I might come back, I might not. read more

Great location, friendly staff and they allow dogs! I stopped by here needing 2 new tires to pass my state inspection and walked out with everything I needed in 2 hours. Tires took awhile you get there, but that's understandable. They have coffee and a popcorn machine in their waiting area with a tv and kids area too! The place was very clean and everyone was extremely friendly! I will definitely be coming back here for any of my future car needs. read more

Staff were very cordial and helpful. The waiting area was very pleasant and cozy and full of things to help you pass your time while you wait. Almost felt like you were in a different era read more

Boulevard Tire - It's looking a lot like Christmas! - Auto Repair Near Me - Richmond, Virginia

This is the worst place to get tires! I needed 2 new tires to pass inspection and it took me 12 days to get the tires on my car. They had to order the tires from SC and after 7 days I went back and they found they had failed to place the order properly and had to reorder!!! I called to check several times if they had come in, but they said they would call me. When I called today (7 more days) they said, "Oh they came in Saturday." So Monday I show up and they took 2 hours to put them on my car and luckily I checked them because they were the wrong size!!! Fortunately the right ones were there, the dolt just picked up the wrong ones and did not check to see if they matched the front tires!!! AND NEVER HEARD AN APOLOGY!!! DO NOT TAKE YOUR CAR HERE!!! read more

Leaving a review for Boulevard Tire is the very lease that I can do. I want to take a moment to share the great experience in bringing my vehicle in to this establishment. I was lead in because I was in the need of some tires for my vehicle- it had to have been shortly after 4:30pm & I was greeted warmly by Waller, told him what I was in need of- he took his time explaining in details about the tire & provide me with different quote (he even told me that I could check around with other places to compare quotes). After calling a few places to check quotes, I decide to let Boulavard Tire go ahead and service my car the very next morning with the tires (again Waller assist me). I asked what would be the turn around time for my vehicle to be ready - thinking it would take a couple days or so. I also needed state inspection, alignment, oil change, & some other stuff. Mind u that I did not have an appointment scheduled or anything. Waller said that he & their team would have my vehicle ready that same day & they kept their word to me. BIG SHOUT OUT to WALLER and their ENTIRE TEAM for making this happen for me. The fact that the first day I came in b4 closing time to get quotes and didn't get rushed out, Waller explained in details to me regarding the tires & service I needed, the fact that he didn't pressure me that I had to get them to do the work, with no appointment & I got everything I needed done was absolutely exceptional work.... I HIGHLY RECOMMEND THIS BUSINESS & I will be back to get my vehicle serviced...... From a Happy Customer-Crystal read more

Great, timely service!. Renee and her staff identified the problem with my brakes, got parts and installed right away. Highly recommend them and will definitely be back for future service needs. Would much rather support this small business. read more

Right across the street from a Starbucks--drop your car, get a Venti Iced Chai, light ice, 7 pump and whole milk, do a little work and come back to a fixed car. I had to get a safety inspection. Friendly and helpful staff and clean waiting room (although I'd suggest heading across the street to Starbucks). I'd highly recommend this hidden gem of a garage. And I happened to be here when they brought in a box of Sugar Shack doughnuts and kindly shared. What a great overall experience. read more

What a great place. One of the co-owners (husband-wife) works the front desk and greets you with a smile and pleasant conversation. They fix your car as promised and are fair and honest. Highly recommended. read more