I spoke directly with the owner once I came in because he was the one at the front desk. He gave a…read morereasonable time for when the car would be ready for pick up. He was also very polite and answered all questions in a manner that I, someone with no background in mechanics, could understand. I took some cards to give to my colleagues because he seems very reliable!

Quality Work…read more Friendly staff. Accommodating. My work uses these filled to service our smaller fleet and I've used them for years. I highly recommend them!

Exceptional and fast service. Highly recommend taking your vehicle to Hilliard Automotive.read more

I am beyond frustrated with this mechanic. I went in for a simple oil change, and immediately after…read moredriving home, my brakes started making a roaring sound--something that wasn't happening before. The next morning, I woke up to find my car leaking oil, which was never an issue before. I brought the car back to them and explained everything, but after nearly two full days with no communication, I had to call myself. They told me they'd have an update in 20 minutes and that it would be ready by then. Instead, I received an estimate for over $1,000 worth of repairs. Keep in mind, I explained the oil wasn't leaking before the service, but they just kept insisting it was a "broken cover." They didn't even seem to consider that their oil change might have caused the problem. What's worse is they weren't even willing to take responsibility for any of it, only agreeing to cover a small part of the repairs--yet that still wouldn't fully resolve the leak. This place used to be amazing; I've recommended them to so many people because of their great customer service and unbeatable prices. But after this, I'll never be coming back, and I certainly won't be recommending them anymore.

My first time using Edwards and they are the absolute best. Old school, honest, excellent customer…read moreservice. They have a new customer in me. Really appreciate their help and services.

These people are the worst kept my car for a week replaced a piece that was never broken and padded…read morethe price of the part 4 times it's cost the part was 40 dollars they charge me 298 dollars the job took 20 minutes to remove the part at a new shop and put back the original part that worked fine they charged me 198 dollars in Labor. Crookes theifs if you trust them rude unprofessional people you will be ripped off The original owners died year's ago and these vampires are using his old reputation to pray on anyone in destress beware

So I have been meaning to write this review for a while now. I have been using Ashland Garage for 2…read moreyears now and I don't go anywhere else for service. #1 reason is that I trust Jeremy's advice, and he has always treated me as a priority customer whether it was something as small as an oil change or the the the time, I knew I had crack in the radiator. I actually just recommended someone stop there today which reminded me I needed to write this review. Highly recommend you give them a try. Prices are fair, all the work I have ever had done has been quality, and if you're dealing with Jeremy you can trust what he is saying.

Really nice ladies up front, great quotes well worth the price. 10-10 recommend and will keep…read morecoming her for all work on my truck

I would leave zero stars if it were an option. This place will rip you off quick. I took my car in…read morefor an inspection. I ended up paying well over $1,000 and was told repairs were needed that were not. What they didn't know was that I had just had repairs done very thoroughly due to a car accident. The mechanic who did those repairs first (a trusted mechanic) told me there was no reason for that part to be replaced and described the condition of the part to me in full as they saw it during their time with my car. The part that was replaced required an alignment afterward, which was not only not done but was offered to me as an optional item to purchase during my inspection with zero explanation as to why or any explanation that it is literally a requirement to align the vehicle after that part is replaced. When I tried to get them to align and calibrate my vehicle, they did not care at all. They were incredibly passive on the phone and it was as if they were completely used to getting yelled at by a swindled customer. Then when my partner tried to talk to them they kept putting him on hold for thirty minutes and then hanging up before threatening to call the police if he comes with my vehicle. This place is ready to scam you as fast as they can and you will not only walk away paying for more than you needed to, but you will have additional repairs needed when they are done. The shop I had just had repairs done at right before Williams has photo evidence that the part never needed to be replaced and that my alignment and calibration were done. Williams also never took a photo of that part during my inspection but took a photo of everything else-super suspicious, huh? They are trying to call my bluff but I am taking all of this evidence to the state police to hold them accountable and have filed a complaint with the BBB. They probably should have just issued the refund because I will not just roll over and take being scammed out of serious money over things that did not need to be addressed at all. They might scam people all of the time but they have done it to the wrong person because I will not let this go without reporting it and making sure they are held accountable for taking advantage of customers and ripping people off with full intention. I will copy and paste this review so that I can replace it EVERY SINGLE time those cowards take it down.

I got a new set of tires here because I had multiple blow out on me and they were the closest place…read moreto get service from where I live without going on any busy streets. In retrospect I should've just payed for a tow anywhere else because they overcharged me to an absurd degree. On top of that, I had also asked them for an engine diagnostic to see what my check engine light was about. I don't remember the exact price but they said they charge something like $90 for the diagnostic! I've never known any place charging for that, let alone such a ridiculous amount. Luckily I had the sense to say nevermind to that request. I'd avoid this place unless you don't mind price gouging.

Been sending my mother over and they have been good to her making honest repairs and working around…read moreher issues. I have had good experiences with them on my vehicles and feel they are better than the dealer on many items.

Took my car for the State Inspection and oil change. Very professional. This is my second time…read morecoming here and will continue to do so because of their excellent service. Front desk customer care also excellent.

Do not go to this location! They just scammed me out of my money. When I arrived I told the staff I…read morehad a groupon for an oil change, tire rotation and brake inspection. He said ok. After they completed my service they told me they didnt accept coupons. I even said it again once I got inside and he told me we will take care of it at the end. They are liars and I do not believe this is the first time this happened. Beware of this location! I just looked at other reviews and someone said this happened to them a month ago. This is not ok at all.

This is my go to spot for oil changes! They are very efficient and respect your time…read more Usually I get the deluxe oil change, so they check all of my fluids, filters, wipes, and vacuum the front seat. The waiting area is cleaner than most mechanic shops. It's not super greasy in here and the restroom is clean. The staff is very friendly and knowledgeable. Sometimes commercial mechanic shops can be pushy, but they aren't pushy at all. The staff wear masks and gloves which is good to see during CoVID season. They also social distance when checking you in. After each oil change they give you a basic diagnostic of your car, so that you know what to look for moving forward.

they will overcharge you And not fix vehicle. stay away..had to take car to dealer to fix correct…read more Paid 3000 for nothing

these guys have been keeping my various beaters running for several years now. The communication…read moreis great and they will always tell you the truth. they always seem to be able to fit me in a reasonable timeframe and prices are lower or comparable to other shops. never had an issue with any of the work that they've done nor have I ever brought them a problem they couldn't fix.