Their CNA's are the best very hard workers not all but most they take pride in their work. The…read morephysical therapy was spot on with the goal on getting you well. They listen to elderly patients stories and give them encouragement when they feel their beyond healing i seen them start a healing process and light returns back into their eyes. Patient ,steady and effective. occupational therapy was good getting you back to normal everyday life at home.. I recommend this place. I would go back there again except for the food. My only complaint but you don't go there for the food anyway you go there to get well. Activities are also great. They do a lot to keep the patients entertained and active they had people come from Hawaii and talk about their culture and showed them how they dance is one example.

I stayed there for a total of six weeks, both pre and post surgery. Arriving on the weekend is…read morechallenging as it took a lengthy time for my meds to be apptoved so was in pain for many hours. There were several very good nurses including Christi, Rosio, Ana, Susanna, Mericel and Hector, to name a few. I did experience a small handful of not so great CNA's that were unpleasant and lazy but overall I received good care. They did run out of my pain medicine on 3 different occasions, one lasting almost 24 hrs when I was supposed to be receiving every 3 to 4 hrs. They did one time go into the emergency med kit to give me one dose during this time. Food not bad. Physical Therapy and Occupational Therapy was amazing!! I worked with Katie, Dori, Jennessy, Tierra, Jalwad, Ivan, Aldren, Jazmin Theresa and Bailey. They worked with me through exercise and physical challenges to rehabilitate me and it worked. Overall, most people at the facility were very nice, helpful and would address any concerns promptly. This was my first time at a Skilled Nursing Facility and my experience took a little time to get adjusted to but at the end I was very grateful for everyone. I want to give a shout out to the entertainment Director. She is bubbly and super kind. The perfect person for this position. The facility can use some new equipment in p.t. I would give a c+ on cleanliness. Bring sanitizing wipes. Just saying.

My 83 year old mother checked in for two weeks of physical therapy. A very attentive staff,…read morefriendly and responsive. Although my mother was 'ready to go home' the entire time, she really feels the benefit of the rehabilitation she got. She left healthier and stronger than ever.

We were there after major surgery. The staff is excellent and the PTs and OTs were great. Very…read moreclean facility. Food is good too.

I arrived at Ridgeview Health Center following a very invasive surgery and was immediately…read moreimpressed by the community. The facility is exceptionally clean, modern, and well-maintained, with a beautiful outdoor patio where I could enjoy fresh air and sunshine. There were also a variety of activities available, which helped make my recovery more enjoyable. The care I received from the nursing staff, physical and occupational therapists, wound care specialists, rehabilitation team, and dietary department was outstanding. Every staff member I interacted with was professional, compassionate, and took great pride in their work. They consistently went above and beyond to ensure I received the best possible care. I would highly recommend Ridgeview Health Center to my family and friends. The quality of care and dedication of the staff were truly exceptional and exceeded my expectations. Cathy K

4 months of care at Ridgeview was the worst experience ever. Made our very difficult time,…read moreactually horrific. Orders from ER not input into their system correctly. Call button for assistance wasn't working (and never checked) Lack of communication between the doctors and staff - caused a handful more "falls" that should have happened. More visits to the ER than anyone should have had. Doctors testing orders ignored, even asking over and over. Promises of "checking on my dad every 2 hours" were ignored and not ever implemented. 2 of us were there everyday and still could not get the quality of care and dignity that my dad deserved and needed. We were lied to daily and staffing numbers were under the mandated requirements. I would not put my worst enemy in Ridgeview. Be very vigilant before putting your loved one here.

I am amazed at this place. Look at google reviews as they are way more accurate. My mom falls…read moreand so far has been in several crap holes. Kearny Villa was the last one. Man that place is bad. This place is clean, the employees are amazing and the cafe is stupendous. Cheryl or Sheryl, is by far one of the best we have had. She always has a smile even when Mom isn't being too nice. It's been 3 weeks and she is still there so this is not a post from just immediate care. Thank you to all the staff.

Communication at this place is horrendous. I have been to 3 SNF's in the last year for my mom…read more This one looks the best but that's the only good thing I can say. My mom lost 13lbs in a week and had to be rushed to the ER due to communication issues among different departments. I left 4 separate emails to the administrator and DON. Instead of responding they discharged her before the Dr approved it. He was on vacation and made a note not to discharge her until he came back. Case manager admitted she didn't even look at the notes before discharge. That's how I know it was retribution for asking questions to the people in charge. If I wasn't keeping a close eye on my Mom things would have been even worse. I couldn't get her out of there fast enough. One more thing. They sent her home with completely different clothes than she came with. It was all inventoried. One of the shirts exposed her stomach with the cutout design. It was not appropriate. I am still trying to get ahold of them to remedy that situation. No one calls me back. If you care about your loved one stay away from here. I will be reporting them as soon as things settle down with my loved ones care.

We are in early days of considering a senior living environment and Silvergate Rancho Bernardo is…read moreat the top of our list. It is close to the services we have utilized, the facilities are first rate, the activities, food availability and off campus opportunities are compatible with our wishes. There is a waiting list, sometimes lengthy, so we are starting the process while we still have time to live in and appreciate our home and neighborhood. I will update as we move forward, or if we find an alternative site which works for us.

Moved my mom from another memory care in Poway to Silvergate Rancho Bernardo Memory care. Night and…read moreday difference. We are all very happy with Silvergate!! I am a registered nurse, and my standards are high. We have been very pleased with all of the staff, the caregivers and the leadership--as well as the activities and the meals. My mom loves being able to choose her meals (with help) from a menu. Everyone has been caring and have gone out of their way to be helpful to my mom. My mom has had several medical issues recently that required hospitalization. Both times the staff recognized my mom needed medical attention and acted on her needs appropriately. Not only that, they sent her a get well card with personal notes from the staff, and several of them have called to check and see how she's doing. I cannot tell you the peace of mind I have knowing that my mom is safe, well cared for and ENJOYING her life at Silvergate. We visit frequently (almost daily) and have never encountered anyone that wasn't kind or helpful. The staff always make you feel as if you and your loved one are important. Silvergate has also incorporated several family activities into their activity calendar (summer dinner on the patio with family) etc. Highly recommended Silvergate if you're looking for kind, compassionate and active memory where your loved one can enjoy their moments and activities. The facility and surroundings are modern and beautiful.

I am writing this as I prepare to leave Villa Rancho Bernardo after nearly five years…read more I have lived with a spinal cord injury for approximately 27 years and came to VRB with established bowel and bladder care requirements--medical necessities, not conveniences. During my stay I was assigned to Fairmont, Wellington II, Lexington, and Santa Fe. Despite those moves, I experienced recurring concerns with completion of my bowel program and missed scheduled suprapubic catheter changes. There were also attempts to coerce me to remain in bed on a scheduled seating day. Because I depend on staff for transfers, had I succumbed to that pressure, it would have affected my independence, routine, and quality of life. A resident should not feel that staying in bed is the only option because assistance is not willingly provided. I repeatedly advocated for myself and participated in meetings. Ultimately, the options presented did not provide a long-term solution compatible with my needs, so I chose another placement. Kyle Dawson (Administrator): It was a pleasure to officially meet you for the first time during what became my final VRB meeting. Thank you for the confirmations of "no" that helped resolve suspicions of my own. Your comments about checking seasoning expiration dates and random tray pulls reminded me of HBO's Getting On. Dark comedy suddenly did not feel so far-fetched. Food has been one of the most persistent complaints I heard during my stay. In my experience, much of it is highly processed, vegetables are often overcooked, and residents have jokingly called the chicken "suspicious" and beef "mystery meat." Checking seasonings and occasionally sampling a tray cannot address concerns about taste, quality, waste, or residents not wanting to eat. I especially commend families who bring meals and spend countless hours ensuring their loved ones are cared for. Your presence does not go unnoticed. To families and staff: advocate, listen, and BE KIND. Everyone is human. To staff who used VRB as a stepping stone and moved forward: I saw myself in you. Keep pursuing work aligned with your purpose. Staff set the tone of a resident's day, and residents deserve care from people who want to provide it. To anyone considering working at VRB or placing a loved one here: know your rights, document concerns, and advocate. Resources include the San Diego County Long-Term Care Ombudsman Program, California Department of Public Health (CDPH), San Diego County Adult Protective Services (APS), and California Labor Commissioner's Office--Division of Labor Standards Enforcement (DLSE), when applicable. To residents who may never leave VRB, I send unbreakable love and wishes for clean, restful, dignified and bright days. Many people at VRB treated me with compassion, respect, humor, and kindness. They should not be overshadowed by my difficult experiences. My five stars are for ME surviving VRB--and for those with whom I shared both pleasurable and unpleasant moments. I forgive you. My greatest lesson: know your rights, know your care plan, document what happens, and advocate for yourself. I leave VRB without bitterness, but I will not minimize my experience. The positive and difficult moments are all part of my journey. Thank you & goodbye! Special appreciation: Residents: Ruth Sun, Garry Gross, Marvin Cardwell, Evangelina Cortez De Morales, Jane E. Jacobson, Barry Cummings, John Kordela, Catherine Bennette, Sharon Diaz, Raydaniel Gumabon. CNAs: Angelica Arizala (Gelly), Sherwin Mendoza, Keyondra Gates, Linh Bunn (Little Assistant), Ana Vallejo, Onuba, Ysadra, Charlie, Renalyn Cruz (Reyna), Sunshine Felaire, Efrin Cailao, Cecilia Delynas (CiCi), Geogina Vallejo, Librada Valenzuela, Jerwin Boral, Samuel Ponce, Adrian, Ruby Batinga, Angie, Vioa Ramirez, Elena Bungcayao, Shane Royes, Rexmond Esparagoza, Brigette Fajotina (B), Leslie Martinez (Big Bird), Hazel Martinez (Favorite Witch), Laura, Judith, Ms. T, Key. RNAs: Dorina Graham (Deena), Joy Castaneda, Mary Jackson (Ms. Mary), Zeny Angchangco, Reggie Cabalo, Mervin Cabalo, Yelena Sonza, Venus Wylkes, Ricardo Carreon. RN/LVN: Frank Solis, Raymond Boral, Klarissa Castillo, Maria Jose (MJ), Marijane Kresge (MJ), Anita Wafford, Serena Flores, James Sorrell, Lillian Escabar, Melvin Leonard, Sonya, Cora, Eleanor, Nelia, Monika Rani. Activities: Shannon Sutton, Christine Spade, Allana Maddox (Tucker), Mary Helen Estrada, Connie Ramirez, Leanne Manadero, Liza. Reception: Julianna Carlin, Shane Royes, Jason Zeng, Maria Fortelaza, Zay De Leon, Gwen Bridges (Momma Gwen/Ms. Gwen). Social Services: Norma. Housekeeping/Laundry: Jovette, Olivia, René. Dietary: Jolan Viera. Maintenance: Ador, Henry, Ronel Ramirez, Elbert Myles.

The only reason to send your loved one to this facility is if you want them to die a slow a painful…read moredeath. I don't say this lightly. My believed Grandma Vasquez has the unfortunate experience of dying at this facility. When she entered at 95 she was walking with walker but the facility had her in the bed or wheel chair the entire time at the facility. In her last days she was in excrusiating pain. Fast forward 30 years, and this place was going to let my dad drown in his own fluid because they didn't take his edema seriously. Although my dad has AFIB, diabetes, and Renal failure, they did not order dialysis or a pacemaker. Thank goodness I listened to my gut and called 911. Two months later and my dad is 30 lbs lighter and is no longer on oxygen.

As a senior living advisor, I have the opportunity to visit and become familiar with senior living…read morecommunities throughout San Diego County, which gives me a unique perspective on what sets a community apart. I have a very high regard for The Glen at Scripps Ranch. The community itself is beautiful, but what impresses me most is the people. The team is professional, welcoming, knowledgeable, and genuinely committed to the residents they serve. There is a warmth and sense of community that you can feel when you visit, and I appreciate the attention given to creating an engaging and supportive environment for residents. When I work with older adults and their families, I take referrals very seriously. The right community is about much more than the building or amenities--it is about the people, culture, quality of life, and confidence a family can have in their decision. The Glen at Scripps Ranch is a community I hold in high regard and one I am always comfortable including in the conversation when it is a good fit for the individual or family I am advising.

We had the chance to visit family that lives there. It really is impressive and they gave us a tour…read morearound. This is the retirement lifestyle where you don't have to worry about housekeeping or landscape maintenance, common expenses and bills are included in monthly fee. It's 53 acres of manicured grounds with water features and serene open spaces, apartments, townhouses, duplexes, villas with 1,2 and 3 bedrooms. They have a computer lab , conference rooms, library and theater. Included: meals at restaurants, housekeeping and landscaping maintenance, entertainment and transportation services, pickleball and tennis, movie theater, open-air indoor pool, gym and other on-site attractions. Comprehensive Care Each resident has access to the adjacent health center for assisted living, memory care and long-term care in a skilled nursing center, if ever needed. Wellness Services * 24/7 on-site licensed EMTs * On-demand physician access through telehealth services * Fitness classes and health lectures * Physical, occupational and speech therapies Health Services They offer comprehensive support for common illnesses to navigating the process of healthy living Activities Dancing, Live Bands, Zumba, Painting, Photography, ceramics, trivia nights, games, book clubs, coffee socials, support groups, conversational Mandarin and so much more. Dining (meals are on a point system) Las Ventanas They offer premium entrees such as fresh fish, rack of lamb, steaks, lobster and scallops. The Mission Grill You can set up reservations for formal dinner plans or have a casual meal at the clubhouse lounge. The Shores has an intimate outdoor garden space, retractable doors, brick-oven pizzas and lively lounge-style open kitchen.  Grab-and-go Cafe for convenient take out meals. They also have a dog park and garden.

If I could give them 10 stars, I definitely would. Placing…read moremy Mom in a Retirement Community was a heart wrenching and very difficult decision. I want to say that making the choice to place Mom at The Remington Club was, in every possible way, made bearable and much easier with the guidance and help from the loving, compassionate, caring and hardworking staff. Not only is it a beautiful, clean and well-kept facility, you can see that the residents are very well taken care of and are very happy. I show up unannounced many times during the week and even on weekends and I walk in to Mom being loved on and she's kept clean, well-dressed and always beautiful. Most of all, I owe a special thank you to Marshall Spencer, Director of Transportation, who my words cannot begin to express all that he has meant to me and my family. Transportation services was a crucial deciding factor for us. If Mom wants to attend church services, or needs to go to her doctor's appts or just go on fun excursions, it's such a good feeling to be able to depend on Marshall to facilitate that for Mom. Whether it's a regularly scheduled trip or if she feels like getting out for a while, knowing we have someone like Marshall to deal with the driving services provides us peace of mind. Particularly as people age, they may deprive themselves of certain activities and enjoyments because they don't want to deal with nighttime driving, heavy traffic, unfamiliar directions, or the possibility the car breaking down. That's no way to live life - particularly in your golden years. He takes the hassle of driving off her hands. Please, if you need to send your loved one to a higher level of care try The Remington Club. You will not be disappointed. I owe them so much! It is also very affordable and the peace of mind is priceless!

ATTN: Carlos X Montaño, Jr., PsyD…read moreChief @ WINGS RECOVERY CENTER, CARLSBAD, CA: My experience at Wings Recovery Center -- Carlsbad, CA (Faraday Ave) I went into Wings Recovery expecting the "safe, professional program" Admissions promised me. What I got instead was a facility that treats clients like a revenue stream, not people. Staff conduct: Two front-desk staff -- Dani, and a coworker who wears blue scrubs "to look important" (her words, when I asked) -- raised their voices at me and told me to leave the facility. I then spent 3 hours outside in the heat arranging a Lyft and a last-minute hotel. While this was happening, I overheard them talking about me behind my back and scrolling their phones to shop online instead of attending to clients. Unlicensed staff, ignored medical needs: The CCTs supervising the housing unit are not licensed or certified. My documented conditions -- fibromyalgia, arthritis, severe insomnia, Hashimoto's thyroiditis, musculoskeletal issues -- along with my PCP's orders for Spravato care and knee injections, went completely unaddressed. I had no access to a dietitian despite my dietary restrictions and was essentially living on avocados, losing weight I didn't need to lose. Missing property, no HIPAA accountability: When I asked what would happen to my prescribed medications (prescribed by my own doctor, for use in my home state) since I wasn't allowed to take them with me, staff shrugged and told me they'd simply be destroyed. I left with multiple personal items missing -- two pairs of shoes, suitcase locks, toiletries, prescribed skin cream -- and was never given the property inventory I requested. Pressure tactics: After I fought for two days to be discharged, staff called my husband to try to talk me into staying. We didn't fall for it. The bottom line: Admissions promised reimbursement for my flights, hotels, and rideshares, plus restitution to my insurance (BCBS FEP). I'm still waiting. I have records of everything -- dates, costs, conversations. If you're considering treatment, look hard at a local IOP before you spend thousands of dollars and fly across the country for this. Do your research on Wings Recovery Carlsbad before you trust them with your care. #WingsRecovery #Carlsbad #PatientRights #MentalHealthAwareness #KnowBeforeYouGo #HIPPAA #HIPPAAVIOLATIONS #HIPAARIGHTS #CONSTITUTIONALRIGHTD A couple of practical notes: I left out the physical descriptions tied to the photos (tank top, etc.) -- for a public post, especially one identifying employees by name/appearance, that's the part most likely to trigger a defamation or harassment claim against you, not them, so it's the one place where restraint protects you rather than softening your story. If you do post the photos, consider whether your state requires consent to publish someone's image, since that varies. -SUSAN GORSKI Intake Date: July 15th 2026 Discharge By My Own Will Date: July 20th 2026. P.S. I look forward to getting reimbursed as PROMISED by anemployee in Admissions during our phone conversation on Thursday July 23rd 2026. I will be more than agreeable to send ANY AND ALL RECEIPTS of my Flights, Hotel Stays, Rideshares and more once I hear back from Wings Corporate Office, especially from WING'S CEO, Carlos X. Montaño.

Our family cannot recommend Sunview Gardens highly enough…read more Making the decision to move our mom into assisted living came with so much guilt. Her care had become more than our family could safely provide around the clock, but that didn't make the decision any easier. We visited many assisted living communities and board-and-care homes, and unfortunately, many of them left us feeling discouraged and heartbroken. The moment we walked into Sunview Gardens, it felt completely different. It was warm, welcoming, and truly felt like a home. The residents were beautifully cared for, dressed nicely, with their hair done, and they genuinely seemed happy and comfortable. There was a warmth and positive energy there that we simply hadn't felt anywhere else. Our mom spent the last few years of her life at Sunview Gardens, and looking back, our only regret is that we didn't make the decision sooner. She loved her home there. She made wonderful friends, and most importantly, she was surrounded by caregivers who treated her with genuine love, patience, dignity, and kindness. The owners clearly take great pride in Sunview Gardens, and that care is reflected in everything--from the incredibly clean and well-kept environment to the attention each resident receives. We always felt that our mom was known, valued, and truly cared for as a person, not simply as a resident. If you are struggling with the guilt and worry that can come with moving someone you love into assisted living, I completely understand. We were once in that exact position. Sunview Gardens gave our family peace of mind, and it gave our mom a loving, happy home during the final years of her life. For that, we will always be grateful. Choosing Sunview Gardens was one of the best decisions we made for our mom, and I would recommend it wholeheartedly to any family looking for a loving and exceptional place for someone they cherish.

I would give zero stars if I could. Our loved one with Alzheimer's was here for one month. Why?…read moreBecause she got out, mid-day, and no one noticed. Thankfully, a Good Samaritan noticed an elderly woman with a walker headed down Midland St. in Poway. Sunview Gardens was ill-eqipped to care for her. The owner knew she had Alzheimer's and even assessed her! She had no problem opening the gate around the perimeter of the house. It is a very small facility; the staff definitely should have been paying closer attention. In addition, we hired a third party care-giver to stay with her overnight one day/night. This person notified us that a caregiver at Sunview literally yelled at our loved one for coming to the breakfast room before it was time. Stay away from this place if your loved one needs Memory Care.

They're the best. I've been a caregiver for three years. They're professional but still family…read moreoriented, compassionate. We have good rapport with our clients. I love going to work and seeing my clients smiling faces.

BrightStar care of Carmel Valley and Rancho Santa Fe is a very professional company. The office…read moreteam they have are very knowledgeable and are willing to help out at any given moment. They don't just place any staff with your loved one they truly take the time to make sure it's a perfect match on both ends. Keep up the hard work! Definitely recommend this location 100%