1. BrightStar Care

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San Diego, CA

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BrightStar Care

5.0 (5 reviews)
Open • Open 24 hours

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Lincare

Lincare

1.9(17 reviews)
2.5 mi

*I'm not a patient, my dad is*…read more My dad was getting his oxygen from another company and was switched to Lincare. My mom and I went down to the house to check on him as he was expecting the delivery at 3. He was out running some errands and let us know to expect the delivery and if they got there before my dad, to let them know he was on his way. The driver, Ramon, got there at 2:56. Very prompt! We all know how that goes, someone says they'll be there at 3, it really means 5 or 6 (i.e SDGE, Cox, the plumber, furniture delivery..). Ramon started to unload the oxygen and all required accessories while waiting for my dad and chatted it up with my mom and I. Once my dad got home, Ramon thoroughly explained everything to my him. Even though my dad has been on oxygen through another company, Ramon explained everything like my dad had never used it before. That was cool because he wanted to make sure my dad had absolutely no questions. My mom worked for a medical supply company for over 20 years so they all talked the stuff over while I sat there like a bump on a log, eyes glazed over lost amongst all the 'old people' talk. My dad had a super hard plastic nasal cannula and had it for over 3 months (they're supposed to be changed every 3 weeks to a month) and the last company never gave him more. Ramon informed my dad about how long they're good for and gave him some super soft plastic ones that don't irritate my dads nose. If yesterday was any indication as to how this relationship will go between Lincare and my dad, my dad said he'll be a happy camper and will be breathing a lot easier!

They delivered an oxygen concentrator that had been cleaned with something I was allergic to and…read morecaused projectile vomiting the minute the delivery person turned on the device. They tried to let it "air out" but every time they turned it back on, again it caused projectile vomiting. He refused to take the device with him because "Then Lincare would be liable for not delivering the device." Delivering a device an individual cannot use is also a liability. He said he would speak with my doctor and bring me a new one that hadn't been cleaned with the sanitizer I was allergic to, but I never again heard back from him. In the meantime I used the portable one he dropped off. I called the office every three business days at first, then weekly, then I just gave up when my neurologist and pulmonologist discovered the low oxygen was a neuro/brain issue. So I was prescribed a ventilator from a different company. Lincare managed to get my GP to sign for a second year of use without my knowledge. Imagine my surprise when I get a call from Lincare to tell me they need me to contact my doctor who refused to sign the prescription for the second year. They finally said they would pick up the devices that had been sitting unused at my house for TWO YEARS. I suspect they were ready to do so because they couldn't bill medicare for the rental anymore and wanted it back so they could dump it at someone else's home for as long as Medicare would pay.

San Diego Home Caregivers - Marion & April sharing a great day in La Mesa.

San Diego Home Caregivers

5.0(63 reviews)
8.4 mi

We needed in home care at night for my brother. That in itself can be difficult as most caregiving…read moreis during daytime hours. We researched various companies and selected San Diego Home Caregivers to come to the house to find out about them. The owner discussed everything that his company could provide as well as finding nighttime care. We selected them and am glad we did. Both the care received as well as the office interaction was great. Always communicative about how everything was going and if we needed anything. The individuals providing care were friendly and efficient. I definitely recommend San Diego Home Caregivers.

I needed to find help for my mom who is caring for my dad who has Lewy Body dementia. She is…read moreexhausted and overwhelmed. I saw the great reviews for San Diego Home Caregivers and reached out to them. They set up a quick home evaluation and Sterling came out to the house. My mom told me that he was so kind, gentle, and full of compassion. He then called me to fill me in on a plan to get them help. Sterling went above and beyond to provide us help. It was clear to me that Sterling is in this business because he cares more about people than simply making a dollar. If you are looking for a company that cares about those you care about, I highly recommend San Diego Home Caregivers. You will be as thoroughly impressed as us when you meet Sterling at the free home evaluation. Hope this review is helpful to you in choosing the right caregiver company!

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