I don't write a lot of Yelp reviews, but I really wanted to recognize Kayla Williams at Comfort and…read moreThrive. My mother lives in an assisted living home, and there was some confusion over the paperwork for her brand-new wheelchair. I had spent quite a while on the phone with the head nurse, who assured me they had no paperwork and no proof that the new wheelchair we had purchased for my mother was even on the premises. Instead, I was told they believed she was using an older wheelchair that had been provided by hospice and that it had to be returned to hospice immediately. My heart just sank. I felt frustrated because I honestly felt like what I was saying wasn't being heard. I was being told they had paperwork that showed something completely different, and I started to feel defeated. Not only was I being told I might have to pay for the six months they believed my mother had been using the hospice wheelchair, but I was also being told I would need to purchase a new wheelchair for her. That was a huge financial double whammy, and I was honestly beside myself. When Kayla heard how upset I was, she didn't hesitate. She immediately jumped into action. She was calm, reassuring, and never made me feel like I was on my own. One phone call later, and in less than 20 minutes, the entire situation was resolved. The biggest thing I walked away with wasn't just that the problem got fixed. It was how Kayla made me feel. She made me feel taken care of. She made me feel protected. When you're trying to take care of an elderly parent, that kind of compassion means everything. Thank you, Kayla, for turning one of the most stressful days I've had in a long time into one with a happy ending. Comfort and Thrive is very fortunate to have you. And one last thing...please give this lady a raise. She absolutely deserves it.

Comfort and Peace Hospice was recommended to me by an ICU nurse at Scripps Encinitas when my mom…read morewas being discharged from 7 days of intensive care she barely survived. My mom had previously been on hospice care with a different company and Comfort and Peace is head and shoulders superior to my previous experience. First of all, the speed of their responses and preparation for her discharge (over the holidays no less) was epic. I am so grateful for not only their responsiveness to us, but also the care and time they took to really get it right! They even helped me with facility placement recommendations Each function has been consistently responsive and communicative, as well. Nurse, social worker, etc. The team has directly contributed to my ability as a caregiver to function and deal with a difficult situation. No hesitation whatsoever giving my highest recommendation here

It has been a year since my husband passed away. During the time we had Apreva Hospice helping…read moreus, I couldn't have been more pleased. When they said something was going to be delivered (bed, oxygen, physical therapist, doctor, nurses, etc) it was. They maintained constant contact with me. Over the past year since his passing Babs has maintained contact with me. Phone calls, offers of counseling, cards, all were appreciated. She got me through the "year of firsts"

I would avoid Apreva Hospice. My experience with them was extremely disappointing and added…read moresignificant stress during an already difficult time. Rather than providing comfort and support, I found their care to be poorly coordinated, inadequately individualized, and at times clinically inappropriate. My sister had a complex medical history that included recurrent syncopal (fainting) episodes. Unfortunately, hospice staff repeatedly interpreted these episodes as signs that she was actively dying or "transitioning" without adequately reviewing her medical history or understanding her underlying condition. After one such episode, I received a call from a hospice representative through an out-of-state call center recommending that morphine be started immediately. There was no apparent clinical indication for morphine at that time, and the caller was unable to explain the rationale for the recommendation or answer basic questions. This was both unsettling and concerning. On another occasion, a hospice nurse recommended oral antibiotics for a suspected aspiration-related infection. At the time, my sister was unresponsive and not eating or drinking, making oral administration impractical. Concerned about the recommendation, I had her evaluated in the Emergency Department. No infection was found, no antibiotics were indicated, and her symptoms were ultimately attributed to another syncopal episode from which she later recovered. I was also told that all of my sister's oral medications should be discontinued, despite the fact that she was still taking medications orally and there was no clear clinical reason to stop them. This recommendation created unnecessary anxiety and confusion. The hospice chaplain's conduct was also unprofessional. Facility staff ultimately asked him not to return after he put his feet on a table and requested flowers that were being used for a resident activity. Several nurses at the care facility privately expressed concerns about the quality of hospice care they were observing and recommended that I consider changing hospice providers. By that point, my sister's condition had become increasingly unstable, and I felt that changing providers would only add more stress. She passed away later that week. What was perhaps most disappointing was the lack of follow-up after her death. Her primary hospice nurse never contacted me to offer condolences, answer questions, or provide support. As an advanced practice healthcare provider, I recognized a number of concerning issues that may not be apparent to families without medical training. Based on my experience, I cannot recommend this hospice organization.

The oncologist at Sharp scoffed when I said I was using Elizabeth and not his preferred Sharp care…read more That got in my head. Well after waiting five whole days for Sharp while my dad suffered in the hospital instead of being at home where he was comfortable, I gave up on Sharp and called Elizabeth. They replied immediately, started service immediately and were a HUGE help throughout the whole process. I would recommend them 10/10 to anyone who needs in home hospice care. Even after all the help, advice and support they continue to call and check in long after my father's passing and provide emotional support if needed. They're amazing and I want to thank everyone that works with them for the wonderful job they did at such a hard time in my life.

Whatever you think a Hospice is supposed to be (even if you have low-bar expectations) is EXACTLY…read morethe opposite of what The Elizabeth Hospice is. Hadn't been even 48hours between the time I called them for help with my loved one before I was being raked across the coals for not having enough help by two people who had never met me or my loved one, talked to us, been to our house, investigated our situation, who felt obligated to tell me they had reported me to Adult Protective Services for not having enough help for my mother... yeah, let that catch-22 sink in. Reprehensible, illogical, irresponsible, and lacking in integrity. Not helping in diminishing my stresses but adding to them doesn't seem to track with "hospice" or "care". The only reason for 2 stars is because they sent out incontinence supplies. However they're the kind my Betsy Wetsie doll as a kid would have had a blow out in.

I don't know where to start with my praise for Mission Hospice!…read more I knew about hospice but I thought it was reserved for those who are in the actively dying stage. Boy, was I wrong! If you take anything away from this review, please know that hospice can and should start early so that your loved one is comfortable...not just for the days before their death but for weeks or months. Anyway, my Dad had dementia and was living in a memory care facility. They didn't recommend hospice until Dad was in the actively dying stage (we didn't realize). They referred us to Mission Hospice on a Saturday and Dad passed away on Thursday. From the moment Zachary arrived to do the assessment, until my Dad passed away, our experience with Mission was everything we could have wanted during this stressful time. Within 1 hour of Zachary's assessment, Dad was set up with a hospital bed, oxygen, pain medications, etc. Zachary was very patient and thorough, asking questions and allowing us to share our experience even if it was too much information! We received a visit from the Social Worker, Susan, and I must say that she was a blessing. She really cared about my Dad, my family and our experience. She allowed us to laugh, cry and share our fears and regrets. I felt safe to really express my sorrow and cry for the first time since this final stage began. Next came Pastor Don....he arrived in our life at the perfect moment. In the midst of guilt and remorse he helped me see things from a different perspective. Could we have done things differently with Dad's care? Perhaps. But did we do the absolute best we could with what we knew? Absolutely! We received daily visits from RN's, all of which were concerned, caring and took the time to answer all our questions. As for expenses, Mission handled all the paperwork with Medicare so we didn't have to do anything. If you are thinking about hospice but you're not sure if it's the right time, call Mission to talk it through. Don't rely on the hospital or the doctor or the care staff to bring it up...be proactive. I wish we had started sooner. Thank you Mission, for helping my Dad have a peaceful passing!

Honesty. When doing start of care, a provider called their office to ask a question. Someone, not…read moreidentified or at all sounding like an administrator or at all professional, claimed that they would not provide services according to doctor's office order. Duties would be brief, limited, then end despite orders from the physician. The provider then left, claiming to be not aware or informed but unable to "staff".

It's never easy or pleasant deciding to place a loved one in a facility. My 87 year old Mom had…read moreadvanced cancer which had metastasized to her brain, leaving her immobile one one side and greatly impacting her short term memory and her ability to speak with any cognizance. We tried in-home care but it was way too expensive (20K per month) and just was not viable for her. We looked all over the county for a good assisted living situation. So many of them were full, or had more or less than we needed. We finally found Harborview in my favorite neighborhood, of all places, and so I went to tour it. The person who does tours was not in, but another administrator Doris was happy to show me around. The home itself is a beautiful old Italianate mansion with gorgeous grounds and big beautiful windows. Amazing views across the harbor to Pt. Loma. They house only about 40 residents. I observed residents in the common areas, and all looked pretty content. There were two available private rooms, both clean and lovely. As I was leaving, the owner Jeff Settineri had arrived and took 30 minutes to talk to me about our situation with Mom. He was straightforward, and transparent and very empathetic and gave me all the info I needed. I discussed with my brothers and two days later we moved Mom over. She had a sunny downstairs room with a private entrance and lovely garden outside. It was a bit rough at first as we worked with the staff to get her established and comfortable, but pretty soon she was trustful of and happy to see her caregivers. Her hospice service visited several times a week. We were kept fully informed as to any changes or needs that arose. She had all her meals in her room and snacks, and plenty of walks outside in her wheelchair which she loved. There are lots of activities for the residents but she was a bit beyond being able to engage. Her caregivers were unfailingly sweet and patient and attentive to her and to us. Her meds were administered correctly, her laundry was done regularly and she was kept clean and comfortable. She was there for about six weeks, and she passed peacefully while resting one morning. Everyone was so awesome that day, knowing how hard it was for us. During that time, the staff became like family to us. We brought gifts and goodies to thank them and we still intend to visit occasionally. I can't say enough about the gracious care and respect my mom and our family got there. It is something I will be forever thankful for. Jeff, Genoveva, Doris, and all the staff, thank you. Highly recommend.

Our almost 98 old mom Eva passed away on 8/16/24 and we can' say enough of how the caregivers…read morehelped thru the transition process. My mom was there for 27 months and this was her home and it became part of our home. They were a family to her and loved her and we loved the staff for the personalized care and love they showed to Eva and to us. Thank you for all that you did. Thank you Jeffrey, Gladys, Genevieve and Gloria an all staff. Maria, Sue, Lisa, Janet and Ken

My dad got an infection, went to the hospital and declined rapidly. He ended up at Parkview and was…read moreonly there for a few days before he passed. Every single aspect of Parkview Home was perfect. The house is clean, quiet, comfortable, peaceful. The nurses are excellent- every single one of them. They are kind, gentle, caring. They made his sudden and unexpected passing much less painful for our family because we knew he was in such good hands. We have discussed on several occasions how perfect it was to have him go there. We will never forget what they did for our dad. I truly hope there is a bed open if your family is in need of one. You will be lucky.

My mom came to Parkview hospice home after 2 weeks in sharp hospital. The staff is AMAZING! From…read morethe moment we arrived they were so kind and patient they explained everything to me in detail and comforting way. My mom was there for 2 weeks, and they were so attentive, kind, compassionate. Kept her comfortable, clean/bathe, checking on her every hour, turning her. The nurses and staff were very welcoming of our family coming to visit, my brother and I, plus our significant others spent days with my mom and we never felt unwelcome, they checked on us as much as they checked on my mom. On my mom's second to last day her family came to visit her, about 20 people, some in the room with her some out in the living areas, we were as comfortable as if it was our own home. It was truly a full circle care. I'm forever going to be grateful to Parkway hospice home and Sharp for making my mom's last moments as comfortable as they can be, under the circumstances.

Our family cannot say or praise Sharp Hospice teams and the Sharp Hospice House in Bonita enough…read more They are 100% the best choice we ever made. Their care started for our beautiful mom in her residential home, then at the RCFE when she needed more care, and could not live alone, then due to another stroke, they transferred her to their beautiful hospice home in Bonita for her last days. The care, compassion, professionalism was absolutely amazing. I will be naming names to all Sharp hospice leadership teams in a heartfelt thank you letter on behalf of our family to the East County team, South Bay team and the Hospice House team in Bonita team. ** Please know if you want... a human to pick up the phone, if you want a timely response, if you want the most caring, compassionate, clinical staff AS WELL as admin staff, if you want to know you're loved one is in the very best hands, if you want your loved one to feel safe, if YOU want to feel safe going home for a shower, take a catnap, and maybe even get something to eat in the last days, hours of your loved one, choose Sharp Hospice. They are beyond five stars!

The Bonita Hospice nurses do personally care about their patients and help family members do loving…read moredeeds that we'll remember comfortably--no regrets. Our Hospice team at home was powerful, and they told us when it was time to come to Bonita for the final days. Staffers are specific experts. Nurses bathe, feed, medicate; grief counselors know just what we're going through and how to navigate it; hot line staff calmly handle emergencies. Even volunteers specialize. In this imperfect world, facing the loss of a six-decade husband, I was stunned by how Hospice WORKS!

We needed in home care at night for my brother. That in itself can be difficult as most caregiving…read moreis during daytime hours. We researched various companies and selected San Diego Home Caregivers to come to the house to find out about them. The owner discussed everything that his company could provide as well as finding nighttime care. We selected them and am glad we did. Both the care received as well as the office interaction was great. Always communicative about how everything was going and if we needed anything. The individuals providing care were friendly and efficient. I definitely recommend San Diego Home Caregivers.

I needed to find help for my mom who is caring for my dad who has Lewy Body dementia. She is…read moreexhausted and overwhelmed. I saw the great reviews for San Diego Home Caregivers and reached out to them. They set up a quick home evaluation and Sterling came out to the house. My mom told me that he was so kind, gentle, and full of compassion. He then called me to fill me in on a plan to get them help. Sterling went above and beyond to provide us help. It was clear to me that Sterling is in this business because he cares more about people than simply making a dollar. If you are looking for a company that cares about those you care about, I highly recommend San Diego Home Caregivers. You will be as thoroughly impressed as us when you meet Sterling at the free home evaluation. Hope this review is helpful to you in choosing the right caregiver company!

I can't say enough kind words about the caring people who helped my family through my mother's…read morehospice in San Diego January 2025. They were a caring and calm presence, and I felt like it was truly a team effort with the purpose of providing the best end-of-life care for my mother. Dr. Johnston and nurse Vicky were attentive and compassionate with my mother's care which was a difficult case. The entire team made me feel supported as well. I can't imagine going through anything like this without the support I received from VITAS. It's a surreal experience how quickly the team enters the life of your loved one and then leaves just as quickly. OPEN LETTER TO VITAS Much love to Sharka who was with me when my mother passed; I'd take a bullet for you. Night crew Jeff you helped me more than you'll ever know. Lori we clocked many hours together; it meant the world to me. Honorable mention to Kelley as well as Martina and Ruzzle (some real unsung heros.) I'll never forget you guys.

Vitas Healthcare is taking care of my elderly Father in home. Once a week. LEO And Sandra are…read moreamazing they are professional and polite they go above and beyond. Thank you for all you do.i do recommend them highly. My father can't walk that good and had lots of health problems. Vitas helps more then most know. Thank you Vitas and staff.

I must commend the quality of care, prompt attention and super helpful support provided by…read moreSilverado in regards to my mother. Ours was a challenging situation with my mother not being cooperative and yet Silverado went above and beyond to provide me and my mother's husband with useful contacts for finding in home care and board and care. Carolyn and Stephanie of Silverado really were on top of ordering supplies and equipment for my mother's care (oxygen and hospital bed to name a couple). They also provided me and my mother's husband support and had more than 2 nurses help my mom. My mom opted out of being on hospice and she went to the hospital for care. I am unsure what the future holds for my mom, but if hospice is needed in the future I would not hesitate to contact Silverado for my family's needs. Thank you.

Silverado provided a service of making teddy bears from my grandma Celida A. Visa pajamas, sweaters…read moreand clothing. The coordinator was so patient, kinda, warm and communicative. The care quality of my grandma was great in the sense that they were there when we medically needed them. The bears are a little treasure I will keep with me then. I miss my grandma more than words can ever describe, thank You Team Silverado ​