Excellent ophthalmologist! I wouldn't trust anyone else with my eyes. I've had several surgeries on…read moremy eyes and have been treated for several different eye conditions. He's always helped me whether it's providing what's needed or referring me to other specialists. I highly recommend Dr. Sterling.

Excellent, professional, and friendly eye care of the highest quality. I trust Dr. Sterling and his…read morestaff and feel I am getting the best eye care possible.

Dr. Cook is fantastic. His staff appear to follow his lead in their care of the patient and in…read morecarrying out their assigned patient tasks. This begins with signing in as you enter the office building through to your discharge with copy of return appointment, any referrals and prescriptions to your pharmacy. Dr. Cook has a great knowledge of the eye and all that entails and in his ability to make his findings well understood by the patient. There is no time constraint when he is with his patient. He is very personable and puts the patient at ease, feeling that he is in the best caring hands available. I am a retired Registered Nurse and am perhaps very alert to how I am cared for. I can tell you, without reservation, I have never had better care or felt more trusting in what I am told in regard to my condition. I cannot recommend him high enough. He is a Blessed man and the area is very fortunate to have him as a physician and an individual.

As a new resident of the area, I needed an eye doctor for an eyelid issue. This place was…read morerecommended and it turned out to be an excellent choice. The staff is friendly and accommodating. The wait was minimal and the service exemplary.

Dr. Reeves and the whole Reeves Eye Clinic staff are the best in the area, as far as I'm concerned…read more I'd been to another local ophthalmologist before switching to Dr Reeves and, by comparison, the two doctors were like night and day. The other doc was abrupt and impatient and he didn't want me to ask any questions. His demeanor indicated that he just wanted to check my eyes and get on to his next patient. Afterwards, I felt like I'd been on an eye assembly line! Next!!! For this visit, Dr. Reeves came in, looked at my "chart" and looked at my eyes and he talked. He patiently answered all of my questions. He also took the time to discuss a genetic eye disease that I just found out that I have. From beginning to end, I was treated like a special patient and when I left the clinic I was totally at peace with the care I'd just received. I've already recommended Dr Reeves to a friend, who's already made an appointment to see him. My eyesight is very important to me, as is my time and the specialist care I need to keep my eyes healthy. I highly recommend Dr. Reeves.

I think Dr Reeves is okay, but the business office that runs the place is horrible. I've been…read morecalled in for apppointments and then cancelled on. Yes I have missed an appointment and I get chaged 36 bucks! I have had to wait long periods of time, and when it comes to paying the bill - they make it very difficult to do so as their on-line payment portal never seems to work correctly. I'm definintely going to hope I can find a different place to go to.

JCEC did a wonderful job with my sons needs. Due to a freak accident my son had major eye damage to…read morehis left eye. We have been to multiple visits there and been treated with exceptional service each time. Our dr, Dr. Oakley, was very thorough in every exam and treatment. We are especially pleased with our experience. There were never long wait times or issues with billing. Actually, we never waited more than 10 minutes to get called back and once his treatment was finished, they printed off everything I needed for our supplemental company in just a few minutes. I get as if they protected my son's identity as well, asking for my identification each time we visited. Insurance fraud is more common than people think so I was glad they double checked to make sure everything added up. All in all, we will be JCEC patients from here on out. The service and staff are exceptional. I recommend you check them out as well.

Staff up front was not helpful on when we would be took back. It was 2 hours before we finally got…read moreback into a room and all they did was check his eyes when they got checked a week ago. After tha in a separate waiting room waiting another 2 hours to have his eyes measured. This is ridiculous, if only people cared about their patients. wont be getting surgery done here or anything

Hazard location is the most rudest awful smart mouth heifers ever was to work behind their desks!…read moreBeing right down rude to working people that has no time to run home after working all weekend straight in everything from oil to garbage to kids and they want to spray air fresheners at them and act like their whispering yet loudly to hurt peoples feelings just trying to be able to even make it to them to get their glasse/contacts to be able to see! Wtf!!!!! pissed off was what I was and discharged myself over it! And I will see to it that EVERYONE around Hazard understands the entire town stinks due to THEIR literal shit lmao! As they talk about and judge YOU dor coming in and being essential and working to help better it! It's people like that right there that needs to be put out if our home! Especially in any government offices or Drs offices to where their going to embarrass you higher ups over here laughing at yall and your next in line to be investigated over charging peoples insurance and them not even there!!!!! Noone around this area truly has heritage here wants to do a damn thing about it either because their either too afraid to be targeted or that sick themselve!

Last year my wife and I had our eye exams. We were happy with our exams. However, our appointment…read morewas for 8:30 am. They open at 8:30 am. We were the 4th and 5th persons to check in. Apparently they had about 15 people scheduled for 8:30 am. We had to wait for almost an hour to be seen. Today I had an diabetic appointment for 8:30 am and again the waiting room was standing room only as all the chairs were filled. I was the 9th person to check-in this time. After waiting for over an hour, I asked about how much longer is the wait. She checked and said there are three more people ahead of you. Due to what the Dr needs to do I cannot give an idea of how much longer you will have to wait. I said: "Apparently the doctor doesn't want to see me. Goodbye." Though the doctor is good. Don't go unless you are ready to wait for up to two hours after your appointment time.

Ive been happy with my exams but billing has really became an issue. After being told the exam…read morewould be no more than $25, hours later they called and said I had a $170 bill. Had I known this, I would have went elsewhere. The glasses I got previously were garbage from the get go. They were never comfortable or fit right. Save yourself the problems and go elsewhere.

I love the eye doctors here but not the quality of the glasses. See the eye doctor but buy your…read moreglasses elsewhere. Buyers beware. I will never buy another pair of glasses from them. The left lens had small cracks on them. They did replace once but it happened again another time and I was told they could not do anything because it had been a little over 2 years. I have been wearing glasses more than 50 years and have never seen such poor quality. I have never had a lens crack like this. The quality is very poor for the price paid.

I have been coming here for about 10 plus years. Started…read morewith Dr. Dawson, now Dr. Gallagher since Dr. Dawson retired. Offices in Powell TN. and Sevierville TN, I go to both places. Ophthalmology As an ophthalmologist in TN, Dr. Kevin Gallaher is trained to diagnose, treat, and manage diseases or trauma of the eye. Dr. Gallaher may treat conditions such as glaucoma, corneal tumors, cataracts, retinal disorders, conjunctivitis, astigmatism and ocular tumors. Treatments may include the prescription of medication or surgeries such as corrective surgery (e.g. LASIK), cataract surgery, or glaucoma surgery.( from MD online) The office is always packed, and his staff, is a finely oiled machine, smooth running, friendly, and caring. I truly like the male eye tech., who tested my eyes, and was caring, kind, and on top of his game!!!

Would highly recommend this office. Have always felt I had thorough exam. Never had to wait for…read moreappt time.

My entire family has gone to Dr. Dawson for years, he is outstanding! His manner is informative and…read morecaring. He explains very well, staff is super. He calms you with his demeaner, he is dedicated to each of his paitents, by this I mean does his best, and is immaculate from start to finish. His front desk and assistants are so good also, well run office, can see they respect one another. So all equals a good comfortable experience

Did my cataracts surgery. Before we didn't think I would recover much of my vision. I am 20/20 in…read moremy right eye! She is just wonderful. Jumped on and treated my disease quickly and aggressively.

Good place to get glasses. Lots to pick from and prices are reasonable. They know how to accurately…read moremeasure and adjust glasses to fit comfortable.

From the owner: Click Business Name for More Information…read more Welcome, we are a locally owned optical shop located in four locations throughout the Tri-City area of southwest Virginia / Northeast Tennessee. Tri-City Opticians was first opened in 1975 by Charles Norton, and we currently have 4 store fronts, located in Bristol, Abingdon, and Big Stone Gap in Virginia and in Greenville, Tennessee. We currently carry many stylish name brand frames and contact lenses, and offer services such as eye-glass repair, eye-glass duplication, and prescription filling. If you need an eye exam, we are located right next door to an optometrist: Dr. Callahan in Bristol, Dr. Smith in Abingdon, Dr. Sawyer in Big Stone Gap, and Dr. Norton in Greenville.