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    Botts & Botts Optometrists

    2.3 (3 reviews)
    Closed Closed

    Services - Botts & Botts Optometrists

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    2 More Services

    Eyewear fitting

    Retinal imaging

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    Mountain Empire Eye Physicians

    Mountain Empire Eye Physicians

    3.4(7 reviews)
    35.4 mi

    Dr. Cook is fantastic. His staff appear to follow his lead in their care of the patient and in…read morecarrying out their assigned patient tasks. This begins with signing in as you enter the office building through to your discharge with copy of return appointment, any referrals and prescriptions to your pharmacy. Dr. Cook has a great knowledge of the eye and all that entails and in his ability to make his findings well understood by the patient. There is no time constraint when he is with his patient. He is very personable and puts the patient at ease, feeling that he is in the best caring hands available. I am a retired Registered Nurse and am perhaps very alert to how I am cared for. I can tell you, without reservation, I have never had better care or felt more trusting in what I am told in regard to my condition. I cannot recommend him high enough. He is a Blessed man and the area is very fortunate to have him as a physician and an individual.

    We've been going to Mt. Empire for 30 years. The drs. are thoughtful, take the time to talk and…read morelisten (even though our daughter has many disabilities). My husband has a condition the recurs frequently, and he is always treated correctly. Sometimes you do have to wait, but it is because they do their jobs AND take the time to listen. They have treated us for glaucoma, cataracts, uveitis and other problems.

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    Mountain Empire Eye Physicians
    Mountain Empire Eye Physicians
    Mountain Empire Eye Physicians - Mountain Empire Eye Physicians and Surgery Center

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    Mountain Empire Eye Physicians and Surgery Center

    Reeves Eye Institute

    Reeves Eye Institute

    3.6(10 reviews)
    42.3 mi
    Veteran-owned & operated
    Certified professionals

    Dr. Reeves and the whole Reeves Eye Clinic staff are the best in the area, as far as I'm concerned…read more I'd been to another local ophthalmologist before switching to Dr Reeves and, by comparison, the two doctors were like night and day. The other doc was abrupt and impatient and he didn't want me to ask any questions. His demeanor indicated that he just wanted to check my eyes and get on to his next patient. Afterwards, I felt like I'd been on an eye assembly line! Next!!! For this visit, Dr. Reeves came in, looked at my "chart" and looked at my eyes and he talked. He patiently answered all of my questions. He also took the time to discuss a genetic eye disease that I just found out that I have. From beginning to end, I was treated like a special patient and when I left the clinic I was totally at peace with the care I'd just received. I've already recommended Dr Reeves to a friend, who's already made an appointment to see him. My eyesight is very important to me, as is my time and the specialist care I need to keep my eyes healthy. I highly recommend Dr. Reeves.

    I think Dr Reeves is okay, but the business office that runs the place is horrible. I've been…read morecalled in for apppointments and then cancelled on. Yes I have missed an appointment and I get chaged 36 bucks! I have had to wait long periods of time, and when it comes to paying the bill - they make it very difficult to do so as their on-line payment portal never seems to work correctly. I'm definintely going to hope I can find a different place to go to.

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    Reeves Eye Institute
    Reeves Eye Institute
    Reeves Eye Institute

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    Huffman & Huffman, P.S.C

    Huffman & Huffman, P.S.C

    3.3(4 reviews)
    35.6 mi

    On February 27th my wife and I had a terrible experience with Dr. Clayton Huffman and the Lake…read moreCumberland Surgery Center (LCSS). We arrived at 9:00 for my 9:25 appointment for Cataract surgery. I wasn't taken in until 11:20. I then spent another hour and a half in pre-op being prepped and waiting for surgery. When the doctor finally came in to see me, he did not introduce himself or speak to us and proceeded to look at my eye. My wife asked him if he knew who I was to which he replied, "I'm about to". He then looked at my wristband to see my name. Over concern about my diabetes and the fact that I hadn't eaten in fifteen hours, she asked him for the reason for the delay having been there nearly four hours. He could provide no answer and became nearly belligerent with her. How can a doctor who is about to perform surgery not know the name of the patient he is about to operate on. After another half hour, when completely prepped for surgery, Dr. Huffman returned to inform us that he did not feel comfortable performing the surgery as he was so shaken by our previous discourse. He told us that pre-op staff told him of private conversations my wife and were having, that they overheard. He further stated that if anything went wrong with the surgery he was concerned about a lawsuit. In our lives my wife and I have never even considered a lawsuit for anything. It was highly inappropriate for him to bring up potential lawsuits prior to performing my surgery. In my 77 years I have never dealt with a doctor who was so rude, confrontational and unprofessional. We are also unhappy with LCSS. While the LCSS staff were pleasant and efficient, why are they eavesdropping on private patient conversations and reporting them back to doctors? Neither Dr. Huffman nor anyone from LCSS could provide a reasonable explanation why a 10-minute procedure would take upwards to four hours. Going forward my wife and I will have nothing more to do with Huffman & Huffman nor Lake Cumberland Surgery Center.

    Last year my wife and I had our eye exams. We were happy with our exams. However, our appointment…read morewas for 8:30 am. They open at 8:30 am. We were the 4th and 5th persons to check in. Apparently they had about 15 people scheduled for 8:30 am. We had to wait for almost an hour to be seen. Today I had an diabetic appointment for 8:30 am and again the waiting room was standing room only as all the chairs were filled. I was the 9th person to check-in this time. After waiting for over an hour, I asked about how much longer is the wait. She checked and said there are three more people ahead of you. Due to what the Dr needs to do I cannot give an idea of how much longer you will have to wait. I said: "Apparently the doctor doesn't want to see me. Goodbye." Though the doctor is good. Don't go unless you are ready to wait for up to two hours after your appointment time.

    Botts & Botts Optometrists - optometrists - Updated May 2026

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