I recently had an appointment at Watauga Orthopedics with Dr. Richard W. Duncan on December 10,…read more2024, to discuss some issues I've been having with my shoulder and neck. Unfortunately, my experience wasn't as positive as I had hoped. During my appointment, I explained my symptoms to Dr. Duncan and he had me do a couple of exercises to assess my strength. However, I struggled with one of the exercises, and instead of offering support or understanding, Dr. Duncan's comment, "come on now, you can do this," felt dismissive. His comment was very unprofessional, and I am thinking "are you kidding me?" Additionally, Dr. Duncan recommended a procedure, but after how he handled my struggle with the exercise, I definitely didn't feel comfortable with him performing any medical procedure on me. I left the appointment feeling uncertain about the next steps. He didn't clearly explain why the procedure needed to be done twice or why it was required by the insurance company, which left me feeling confused and without a full understanding of my options. Even the X-ray he provided had unclear medical notes that I couldn't make sense of, and he didn't offer any explanation to help clarify them. Overall, I felt that Dr. Duncan lacked empathy and a proper bedside manner, which made the experience uncomfortable. I would have appreciated more detailed communication and professionalism. It's important for healthcare providers to listen to patients and clearly explain medical processes. I hope that future visits to Watauga Orthopedics are handled with more transparency and compassion. BTW I haven't received a survey asking about my experience, but I have received several emails regarding my co-pay. And of course, I'll pay my co-pay because who wants or needs $50 going to collections. Sarah W.

Hypocritical, judgemental doctor who amputated a finger gave me a 3 day supply of pain medication,…read more then refused to refill them again. Left me to suffer, even after I told him I was in the worst pain I'd ever experienced. If you have an injury that's causing significant pain, don't go to Dr. Fogleman.

BEWARE!!! I had a fantastic experience for the last couple years with Elise Mann. She seemed to…read moreunderstand me and empathize with my situation. I did literally EVERYTHING they asked. I called today to find out when my appt was in February because i Iost the card and was told they canceled it because I didn't pass the drug screen. They said there was thc and hydrocodone in my system, so they canceled me wout telling me. I have tried pot 2 times in my whole life when I was a teen 35 years ago and hated it, was so paranoid the whole time. I havent taken hydrocodone in decades, so canceling me wout even doing it again or talking to me is the WORST thing I've ever heard of. Beware of this place!! Telling my abuse story is SO HARD for me to do and re-live and I really thought she knew me better than that. You are HORRIBLE HUMAN BEINGS and should be ASHAMED OF YOURSELVES. Robin

It was a disappointment for me. If the neurosurgeon had told me more steroid or epidural…read moreinjections, that don't work, I won't have wasted anyone's time. I was under the misguided impression that pain management would make the best decision for my 30 year chronic back problem. There is so much available now besides injections and putting us on morphine and hydrocodone. I just wanted to get to the car and cry from frustration.