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    Weisgerber David W MD

    5.0 (1 review)

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    17 years ago

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    Wake Forest Baptist Health - Catawba

    Wake Forest Baptist Health - Catawba

    1.0(2 reviews)
    1.7 mi

    Very poor office staff. The doctors I saw were fine but the office policies and rude staff make it…read morea very poor experience. I had a pre-surgery visit in 2013 and when I was leaving the office - they all but forced me to schedule a follow up a YEAR LATER. I even told them I did not want to schedule anything that far in advance but they put it down anyway. A year later - I get a bill for $50 for a NO SHOW visit. They said they left me a message but when you are out of town it is hard to get messages. I asked why they did not call my cell phone since they have it on record but they just said we left you a message. I see why they force you to do a follow up now. I switched doctors for I will not be a part of their scam and I will never pay the $50.00. I highly recommend going to any other doctor in the area.

    I chose not to see this group because they were not affiliated with Frye Regional. However, I hope…read moretheir treatment of patients is better than the phone treatment I received. The receptionist didn't know what hospitals the group was affiliated with and then I spoke with the supervisor, Tammy, and she was extremely rude. I tried to explain that I knew my insurance would not cover the visit and that I would pay out of pocket for it and she argued with me. I have never had a physicians office to refuse to see me because I was willing to pay for it after insurance denied it! But to make matters worse she proceeded to tell me I had made an appointment before and that it was cancelled because I refused too get my prior records which is totally not true. I cancelled because they called me 5 times to get my new insurance information and I didn't have the new card yet. Basically the girl who called falsified a note in their system to cover her own tracks. Tammy was not even open to the fact that the note may not be true. She stated " the note was there in writing so she knew that is what happened". All I can say is the physicians may be great but the office staff would keep me from going. VERY UNPROFESSIONAL!

    Weisgerber David W MD - internalmed - Updated May 2026

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