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    Bothell Jewelers & Collectibles

    2.8 (4 reviews)
    Ultra High-EndJewelry, Antiques, Watch Repair
    Closed 11:30 am - 5:30 pm

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    Services - Bothell Jewelers & Collectibles

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    (17 reviews)
    Furniture Stores
    4.0
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    Screen Printing/T-Shirt Printing
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    9 years ago

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    Piper by The Chic Boatique

    Piper by The Chic Boatique

    4.6
    (26 reviews)
    $$

    I brought my daughter and niece in for permanent jewelry (with an appointment), but I've been to…read moretheir Bothell location a couple of time prior (before they shut down). It was such a fun experience getting the jewelry on. She had cute options and since we couldn't decide we got multiples and half and half bracelets. My daughter got an anklet which was adorable. I wish I'd gotten one but it was still cold out and I wasn't in shorts to show it off yet LOL. I also got soap and a soap bag. I've got their candles before and they smell really good. She has cute clothes and other handmade jewelry and she now has beautiful hats that she burns designs on and I've been wanting one for a while now. Definitely visit her, she's at a lot of markets now. Follow on IG for updates and whereabouts!

    Unfortunately I would not recommend this business to anyone for the simple fact of lack of…read morecommunication for a custom made tee shirt. I supplied the shirt and it was agreed upon what I wanted on the shirt. A simple logo along with a leaf. I constantly would check in for updates as weeks went by to only get the run around through text messages. "I'll have it done by this weekend". Two weeks later "I've been held up, I'll have it sent it tomorrow. What's your address?" Asked for tracking info then after paying via venmo because the "Shopify was having issues". Never received tracking info and I asked for yet another update. I was then refunded via venmo but still never supplied with the tracking information or a update on my tee shirt. This went on for a total of 4 months!!!!! Supposedly the custom words got messed up, the owner tried to "replace the shirt" but that didn't work. Then it became not worth it to fix her mistake because she "gave me a discount". I never asked for a discount. Mind you, I heard this from another source not even from the owner herself. She didn't have the decency to reach out to tell me the truth on what happened, she was scared and it was easier for her to stop talking to me and block my phone number.

    The Jewelry Source

    The Jewelry Source

    4.8
    (66 reviews)
    $$

    I took my engagement ring and two wedding bands in to be sized and soldered together. The customer…read moreservice was excellent and the rings turned out perfect. The price was very fair, especially for the level of craftsmanship. The turn around time was less than two weeks. I definitely recommend this small locally owned business for any of your jewelry needs. I will be back to browse through their nice selection of jewelry too.

    Ghosting: In the retail world, ghosting by a salesperson…read moreoccurs when a business suddenly ceases all communication, ignores inquiries, or fails to follow up with a customer after initial engagement, such as in-store visits, online chat inquiries, or support requests. It is a form of passive, unresponsive service that leaves consumers feeling ignored, unvalued, and in a state of limbo. Physical Store Inattention: It applies to in-store scenarios where staff may ignore customers or promise follow-ups that never happen. Types of Retail Ghosting: This includes ignoring questions in the comments section, not replying to direct messages (DMs), or leaving a customer who asked about product availability or support with "radio silence". Implications for Retailers: Loss of Trust and Revenue: Consumers are likely to avoid retailers who do not respond, leading to a loss of sales, particularly among younger shoppers. Reputation Damage: Unanswered complaints and questions lead to negative online reputations and lower rankings on search engines (SERPs), decreasing store foot traffic. High Churn Rate: A significant portion of consumers will cease purchasing from a brand after experiencing poor communication or multiple negative interactions.

    Bothell Jewelers & Collectibles - jewelry - Updated August 2026

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