1. Boston Sax Shop

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Boston, MA

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Boston Sax Shop

5.0 (2 reviews)

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9 months ago

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3 months ago

What can you say other than it's the best saxophone shop that I know of. The team at BSS is the very best!!!

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Musical Instrument Service Center

Musical Instrument Service Center

(9 reviews)

Symphony

Without a doubt, Wolf is the best Guitar tech that I have ever worked with....and, over the years,…read moreI have used them all in the Boston area. Wolf's experience and technique...not to mention his creativity in solving guitar / bass problems make him the ideal person to work on all of my guitars, 6 & 12 strings, electric & Acoustic, Bajo Quinto, Oud, Gypsy Jazz guitars, Shred Machines...etc... The only problem, is that there's only one of him!

I brought my guild acoustic to be set up here there was some slight string buzz on the second…read morestring. I came in to pick it up on the date I was told it would be done Which was 2 weeks after I had drop it off. I came there with a brand new Stratocaster literally right out of the box for an easy setup which I do with all my instrument. When I got there not only wasn't my guild ready he hadn't even touched it. It sat in a corner for two weeks. So I left the strat which I now regret and they'd call me when the guild was ready. A week and a half later I was told it was done. When I brought it in it had 11 gauge strings on it. He brought it out and the first thing I noticed was he put 12 gauge on it. This Is a tiny place with no area to play your instrument. I had to get on my knees in front of the counter to try it out. The next thing I noticed was the action was higher. I played it with the 12s and When it was time to change them I got the same brand of 12s. When I put them on they where literally touching the frets after the 7th fret. I couldn't play it after the 7th. I complained to Tony and was told to call Wolf and I did and said the issue seemed to be with the cut of the bridge. So I brought it back expecting to leave it off so he could fix the issue. it had only been 7 months he didn't remember me or my guitar. Then looks at it and asks me if I could wait a few minutes I said okay. I expected him to come back and tell me how long it would take to correct it. He brings it back to me and his solution was to stick a couple shims under the bridge which made the action even higher and the string buzz on the second string which was the original issue was even worse. I could have done that myself. They charged me 85 dollars for the setup and ruined a 900 dollar guitar. Not mention the fact that he talked me like I was an idiot who new nothing about my instrument. don't go there.

Boston Sax Shop - musicinstrumentservices - Updated November 2026

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