We stopped here for lunch. It was very good. We were not super hungry so e we got a couple appetizers to share. We got the nachos and bread both were g great and larger than expected. It wasn't busy when we got there so the service was fast. They also had a robot deliver our food to us.... It was a first for me and pretty cool. Sorry I didn't get photos, but would come back and eat here again. read more

We were a party of 7 people. The dining room was at a nice temperature when we arrived and then the manager came over and jacked the heat up for some reason. I ordered a burger and got a cheesesteak. My wife got a bellini bowl and I have never tasted a drink poured so light. Less than a single shot in it for sure. One of our party ordered a margarita and got just salt water in a glass, sent it back after 1 sip and it was still on her bill. Their bartender clearly doesn't know what he is doing. Another of our table had a $62 bill and the receipt "mysteriously" added a $100 tip. Yet another of our table had to pay three times because their machines are "finicky." By the time we left, he still didn't know how many times he had actually been charged. All in all, I paid $106 for the absolute worst dining experience I have had in recent memory. I wouldn't go back there to eat, EVEN IF THE MEAL WAS FREE. Avoid at all costs. read more

They have. $15 lunch, choice of several things,, pizza, sandwich, choice of toppings, side dish, fries, salad, you pick. I had chicken sandwich, with Caesar salad. A grand meal, best Caesar I had in.a long time, same goes for the sandwich. You can't beat the price, and the meal was tops! Recommended for sure. read more

I wish I had seen the star rating and read reviews before going. The service was "okay", similar to other Boston Pizza locations. The food was below average. The decor is dated (will never be deemed retro ;-) My biggest complaint is the Appy Hour. The Chilliwack location doesn't offer it, but you don't know until the bill comes. What should have cost $42 at all other locations I've been to, cost $53. I think most of the 9 reviews of 5 stars are fake, but I can believe the 28 reviews of 1 star are real....Who takes the time to give a 5 star review (given the expectations) of a mediocre dining experience. I've had good service and good food at other BP locations and not left a review, so I bet all of the 27 other 1 star reviews are warranted. Avoid this dump. read more

This place is a joke! The food is some of the worst I've ever eaten out of this entire chain, and that's saying something. We've eaten before, and the restaurant is falling apart inside. Everything is dirty and grungy, and it's clear the staft and management don't care as their always too busy chatting with each other instead of actually working. 15+ minutes waiting for drinks, 10 waiting for the waitress to come back, and another 45 minutes waiting for a sandwich and a burger. Tried ordering take out, and it's just as bad. I'll eat somewhere else thanks. read more

Boston Pizza - Chicken sandwich with onion rings! - Pizza Near Me - Chilliwack, British Columbia

Our server Ben was attentive and quick. Food was great, no issues at all. Everyone was happy all around.

Went to chilliwack location to try pizza. What a mistake. Place was filthy. We were shown to a booth littered with food on the floor. Hostess didn't care. We moved to a different table. Family beside us said they tried the same thing with them. The pizza was terrible. Probably the worst we have ever had. Crust was so dry. Toppings were just thrown on, mostly in the center. Not enough cheese. Tasteless. Never again and never again Boston pizza read more

Travelling from Kamloops to Vancouver and was hungry as it was lunch time. Excellent food and impeccable service, one of the best Boston Pizza locations I have been to. read more

Horrible service. We stopped by and waited 10 minutes for a seat and the restaurant was at half capacity maybe. We sat and the service to get just our 2 sodas and a lemonade took a while. And usually I'm pretty forgiving... didn't think much of it. But we sat ordered our food. An appetizer and a medium pizza... our 3 year old was actually really patient... but we waited for an hour and as we were getting ready to walk out... our server had the guts to come and ask if we needed anything else... we didn't even get our food! The table who came in behind us had their food and drinks... dumb. I do not recommend and we will not be back read more

Yo. Ordered cactus cuts, plain ass think dry baked potato chips, in hopes to get a simple request... CACTUS DIP. Ordered it, expected it... no phone call in the event they could potentially be out. So what do they send? Santa f*cking fe, like what? They aren't called Santa Fe cuts, but what they are called is cactus cuts. There is piles else wrong with our order. But the only thing that really brings me to an uproar is the fact some incompetent little twat didn't have the brain capacity to not only not read, but not second guess their packing, sending off instructions. This whole world and the way it's going should be ashamed... Santa Fe.. unreal read more

Avoid this place , cold fries cold service , had to ask for cutlery when food came. We can deal with a mistake in an order ,but no cutlery or napkins , then to ask do we all need some ...... need to train your staff better , we understand employees are hard to find but with high prices and terrible service , defo not good for business. Won't be back , DO BETTER. read more

The single worst dining experience I have had in my life. I have only ever sent food back 3 times in my life and 2 of those times were at Boston Pizza in chilliwack tonight. My friend and I went there, her food was alright but not great, she got the dill chicken burger. I got the Big Dipper and the meat in my sandwich was cold, and I'm not talking luke warm, I'm talking cold cold. so I sent it back. Then it came back and one half of the sandwich was so hot it burnt my tongue (much rather that then cold) and the other half was just as cold as the previous time. So I sent it back again. Now this alone wouldn't make this my worst experience ever, but the fact is there were only 4 tables, 5 including us and neither of us could tell you who our server was because NO ONE was around. We watched the person we thought was our waiter walk to her car with her bag and drive away after we had asked for our bill... We waited 20 minutes after saying we just want our bill and to leave and still no one brought us our bill. We were not the only table who had to hunt people down to pay. We finally got tired of waiting and went up to the bar where a very rude bar tender finally gave us our bill so we could pay and leave. I honestly have never had a dining experience where there was not a single good thing about it. Terrible staff, terrible food. read more

Tonight the service was terrible. I had lip marks on my glass and they only have one server? Quite an interesting night. The food was alright a little bit on the lower side end of things. I was expecting something a little better because it's Boston Pizza and they have been around for years but it seems not to be that great anymore. Too bad. Most likely won't come back here again. read more

Had a wonderful time with the wife and kids great atmosphere lovely staff very welcoming will most definitely return.

Been to several Boston Pizzas, but have never had more poor service than at this location. There is always something wrong with the orders, the staff is slow, the kitchen is slow, the management doesn't seem to care. Tonight, not only did they serve everyone with a five minute delay in between first plate and last plate coming to the table, but baked into one of the dishes was a hair that was very clearly not from the person eating it. I go here every few months to see if they change, but enough is enough. read more

Service was very slow and inattentive for the quality of food we were given. The burger ordered wasn't even cooked all the way, and wasn't hot either. My friend asked for no cheese and with mayo, but there was cheese and no mayo. There was also something floating in friend's drink, which the server did switch out quickly. Still, gross... The fries were no better. The presentation was depressing and nauseating. My pizza was pretty tasty, in spite of all this. But it's not enough to go back. read more

Seems to be a great place. Good food and the staff said hello and goodbye as we entered and left. Great place for family events as it seems chilliwack doesn't have much for bigger groups of people read more

Poor experience overall we were greeted and sat at a booth that hadn't been cleaned yet. It took 30 minutes to get our first two drinks, and an additional 15 for the third. Two other groups left before getting there food and said they had been waiting for over an hour. They recommended we leave but we wanted to give it a chance. It was not busy whatsoever there is no excuse for being so slow. The our looked very bored and was not very helpful. The people at the booth next to us ordered breaded chicken, but revived grilled. The customer complained but did not receive a replacement. The cutlery was covered in water marks. My sisters pizza was burnt, my pizza was decent, my dads spaghetti was good but lacking sauce. I am not from the area and chose Boston Pizza because it is great in my city. Usually you can't go wrong with Boston Pizza, but I was disappointed. read more

Laziest dumb fucking staff I've ever encountered. I've legit called 6 times before 9pm and they always have an excuse as to why they cannot deliver. Went in for a take out order and they forgot to ring it in. All I want is a fucking lasagna after at 14 hour work day. Get fucked y'all are what's wrong with the service industry in this sorry ass country. No sense of hard work ethic anywhere. read more

We arrived around 8pm. Staff took several minutes to acknowledge and seat us. Once seated, it was too dark for me to read the menu with my contact lenses, but with my phone light, I could read it. Service was reasonably efficient after we were finally seated. Food was okay, I probably enjoyed it more because I was hungry, having skied in the Okanagan that day and only had a few light snacks in-between. I felt there could have been more vegetables on the pizza, but the cheese portion was reasonable. Overall, our experience was okay, but nothing special. read more

Went for dinner for our friends birthday. Our friend tried to make a reservation for 25 two times yesterday and two times today only to be told, don't worry just walk in. After the group of us arrived we were told that they needed to clear tables and that we would be in shortly. 30 minutes had passed and they still made no attempt to clean tables and seat us. All 3 employees were standing behind the bar chatting. The restaurant was pretty much empty (there were 2 small tables of 2 people in the entire restaurant) but seeing As I've been a server for many years I know that sometimes things get busy or backed up and sometimes they need a little help so I asked for a cloth and went up and tried to help clear and clean the table so our group could sit. Instead of one of the servers coming and helping, she told the supervisor/manager what I was doing and he came up, scolded me for trying to help, told me it would get done and to just wait and escorted me away from the tables. I went outside to wait with my friends. 15 minutes later, they finally escorted the group to the tables. After everyone went in I stood outside to finish my smoke and noticed one of the guys in our group was leaving and the server that had got me in trouble for trying to help was also leaving.. I proceeded to ask my friend why he was leaving and he said him and the manager don't get along so he wanted to leave as to not cause any issues for our friends birthday. Within seconds of him saying this, the server turned around and went to the manager and proceeded to point at me and tell him we were threatening to harm him, even tho that wasn't the case. As I went to our table I told my husband that I was uncomfortable and wanted to leave and explained the situation. As I'm explaining, my husband looks towards the front to witness the server smiling and waving at us. We grabbed our things and left without another word. As we got into the parking lot, the same server decided to tell us what awful people we were, called us a bunch of names and profanities, jumped in her car and drove off. Now normally I would just let this stuff go but I was absolutely disgusted with the lack of professionalism by the staff. The fact that the manager allowed this to happen and allowed his staff to treat paying customers like this is absolutely appalling. I hope the owners of this establishment take what I'm saying very seriously. Hire better staff and when you do, train them properly. There was absolutely no reason for them to treat anyone this way let alone paying customers who did absolutely nothing to deserve it and when a group of 25+ call for a reservation, don't make them wait 45 minutes for u to "prepare" especially when there's 2 tables of 2 in the entire restaurant. Make sure its set up properly. Thats why people make reservations in the first place.. Do better. Treat people better. The behavior from the manager and staff was UNACCEPTABLE!!! I hope you learn from this situation and get your acts together quick. If this kind of behavior and lack of professionalism continues, I assure you your restaurant will close permanently.. read more

Just ordered 2 large pizza's and very happy :), they were awesome, best ever thank you :). Lynda read more

Went for dinner tonight with the kids and tried the new menu item. Just tried the hungry pasta dish. OMG it's a huge portion and delicious. Will definitely be enjoying for my lunch tomorrow. Kids loved the food as well especially the Sunday. Great family environment in and out under an hour and now off to swimming lessons. read more

Our trip tonight started at 9:30 and ended at eleven, there were only four of us. The wait was long, the food was cold (and bland), and we had to wait an hour and a half for somebody to refill our drinks. We felt like hostages at the end of the night, as we had to wait twenty minutes from the server taking our plates until he came back again and even they we had to ask for the bill TL:DR Food was cold and bland, service nonexistent, waits were long. I don't recommend this restaurant at all. read more

Terrible!!! Food was cold and pasta was the consistency of soup. Had to listen to staff loud and wrestling in the kitchen. Shame, will never return read more

The staff here are lacking training and most are very unfriendly. The service is very, very slow and the food is sub par and exceedingly over priced. We have been a few times...once with a birthday party...there were eight people and we waited almost an hour for our food. When the food came two orders were incorrect and three people got no food at all. We were told the rest would be out in a bit...what?! We were there to eat together! We could not get a refill or some water to save our lives. I asked for a manager and told him what had happened and how displeased we all were. He offered no compensation and basically asked me what I wanted him to do. Ummm...nothing. ..just know you won't see us again! read more

It's a Friday night and you're craving some cheesy bread and wings, what better place to get your fill of appiez than Boston Pizza. First time being to this specific location but I find they're all pretty consistent across the board when it comes to food and service. We were greeted and taken to a table in a reasonable time after entering, hostesses were talking for some time but no big deal. It was a little weird being seated at quite a large booth for only 2 but I'm not complaining as they give you a little more privacy and comfier experience overall. Waitress was very friendly and had a bubbly personality but she was moved to a different section shortly after taking our orders which threw us off a little because the guy who replaced her wasn't as personable. As I mentioned before I was craving a whole bunch of appetizers and tend to order the starting line up as it gives you a bit of everything. Asked to have the cactus chips made extra crispy which sadly were under cooked and covered in oil, as well the cheese on their garlic toast was rather cold. From my experiences with other locations the food quality was below what I normally receive when eating at Boston Pizza, and seeing previous reviews shows this is a constant issue. Honestly when it comes down to the price you can't go wrong but gonna have see if their pizzas are up to par because paying close to $30 for a large means it should be made with quality ingredients and not rushed when preparing. I'll see you soon BP, hope you don't disappoint! read more

I come in with my mom constinetly and the service is always great! The hostess was super friendly and our server was extremely nice. Even though it was a dinner rush, our server refilled our drinks when needed and the food came out at a decent time. Overall every time I come here I have an enjoyable stay. read more

This place really delivers! Consistent. Pizza is soooo good and you can tell They make the dough fresh daily. My family loves how comfortable they feel Here, and it's amazing how good they are at handling massive groups. Every time we go in, there is a party going on in that back room! My kids insist on celebrating birthdays here - we love that you've added a couple balloons now when we reserve!!! Totally recommend read more

So today, the third day that I had been out for food with my girlfriend! We had just seen Spider-Man (great movie for all who care) and decide that bp was the place to go for dinner! What we didn't expect was terrible service! We had one of the worst servers of all time! No connection whatsoever was made with us! This was truly anarchy! After waiting 20 minutes for my food which was delicious she never came to ask how it was! I was truly disturbed by this fact! Although the food was wonderful I can never forgive for what she did! I am never returning! Ps we never got refills read more

My family went here for dinner. There was 9 of us. 5 adults, 1 teenager, 2 kids and a toddler. It was pretty busy, so service was a little lacking but overall it was good. If we asked for something the server forgot, it came fast after we asked. I had a gluten free pizza and it was pretty much the best gf crust that I have had. Our server was great too. The only issue we had was with the auto-gratuity read more

Haven't ordered BP for about a year given anytime I would order take-out or delivery the meal would be missing a side or specifications for my order would be ignored. Mainly ordered due to specific dishes being a favourite, the Mediterranean Lasagna and the Grilled Chicken Clubhouse. The Mediterranean lasagna was my favourite but it was discontinued in order to add new dishes to the menu, and the toasted ciabatta bun on the Grilled Chicken Clubhouse dish, which in my opinion made the meal, was replaced with a soft tasteless bun. On numerous occasions, I would receive my order and it would be missing something. It might be the fries or cactus cuts, the cactus dip or garlic toast, it seemed to always be something. What was more disappointing was when the main dish would not include the ingredients specified on the menu. Something was always different. More times than not I would contact the restaurant to complain and a fresh order would be sent my way, sometimes with a complimentary dessert and an apology. The hostess was always courteous, apologetic and understanding. Today, more than a year has passed and I thought I would give it another shot. My oldest daughter strongly discouraged my choice, however my order was placed. The Parmesan Shrimp Alfredo with garlic toast for me and the Bugs n Cheese with french fries for my youngest. The order arrived, I paid the driver and I unpacked the meals. Missing the french fries that accompanied the bugs n cheese. The pasta dish was tasteless and dry. Did I call to complain? Not this time. This time they get a yelp review, and they have now "permanently" lost a good paying customer. read more

Honestly if there was a no star option I would choose that. Went there and we waited 20 minutes to be seated. Unprofessional staff at the front chatting. Finally got seated walked to our table, floors were a mess looked like they hadn't been vacuumed in years. There was 4 tables that hadn't been cleaned. Beer that was served to my husband was flat, waiter did not ask me if I wanted a refill on my ice tea, while waiting for our food I watched a waitress serve her what looked like underage friends a huge pitcher of sangria, she sat down with them WHILE she had customers eating and needing to be served AND tables needed to be cleaned. After our food was served I had to ask THE FOOD RUNNER for ketchup and a refill on my husbands drink and utensils. After he got his drink he did not ask me for a refill. He walked past us 4 times seeing our finished plates sitting there finally came up to us and had the audacity to ask "how's everything going" I said "just the bill thanks" he then went to go get the bill NOT taking our plates away. Came back to us and put the bill on the table once again not taking our plates and walked away to get payment from another table. These kids should find another job cause they really fucking suck at this one. read more

Poor service. Poor food quality. Their prices are so high and you don't get what you pay for.

I ate at this place about 2 months ago and usually I don't bother to write reviews, but the experience I had here was truly unforgettable. I would like to congratulate them on the 1 star review because of the young kid serving us was kind and welcoming. Otherwise I would give it a 5 . The food was probably the worst I've ever tried in the province of BC. I was trying to look for a picture of it but I think my phone couldn't take it and deleted it off of my camera roll. The "pasta" looked like soup. Tomatoes were cold.... though I've tried to erase these memories they come to haunt me. The food was way overpriced. I honestly feel I should be paid to give honest on how to make their food better. Even those drunk, high or hung over may not even find this food pleasing. My advice at the end of the day.... save your money and just eat Pizza Hut or McDonald's. Bless your brave souls of you decide to eat here after reading this. May your frozen entre be of satisfaction and not cause you future health concerns. read more

Had a pretty similar experience to J.M. Pretty poor service from some inexperienced unorganized staff. Waited half an hour for our food and another 45 minutes to pay, pack up food and get out there. A quick lunch on the way to Kelowna turned into over an hour of waiting around. I would avoid this place unless you have a couple hours of your life you don't want back. read more

Went for dinner tonight and were in a group. The service was slow - the restaurant was basically empty - a reservation was made so they should have had staff to help. Undercooked food and zero apologies. At least they took it off the bill (which was at my request). No one asked if the meal was ok and no drink refills. My food was cold but I was hungry and wasn't going to complain. Three meals were completely missed in our party - totally forgot to cook them or put them in the order system. Drinks were forgotten, we had to request menus and ended up having to get them ourselves. We were all charged a 15% tip which I understand is normal in groups but I would normally tip 20%+ when service is great and less when its warranted. I have been here many times before and the service has been decent even when full and busy. Tonight, will likely be my last time at this store. I'll drive 20 minutes down the road next time I need my fill of BP. Sorry - empty restaurant and poor service - I'll spend my money elsewhere. read more

Music too loud and lousy choice of music! Pizza toppings were too chunky- just not enough care put into pizza.

Service was amazing! Food was fresh and hot and tasted exactly how it should. My family and I always love to come to this location, servers and management are on key and very friendly, always attentive staff! Thanks Boston Pizza Chilliwack read more

I have ordered delivery from this Boston Pizza at least 4-5 times a month and always been satisfied. They had a manger name Crystal who was awesome and always took care of me. I always ordered the steak dinner. They usually said it was not recommended as it keeps cooking as it is getting delivered so I ordered it rare as I liked it medium rare and it was always perfect.Recently I phoned to order a steak and they told me that they did not deliver steaks anymore. I asked to speak to Crystal but was told she wasn't working there anymore. I spoke to the manager on duty and he basically told me that they didn't care that I had ordered it in the past. He was extremely rude and unprofessional I'm surprised that's what they have as a Manager he needs to be fired. I asked to speak to the owner and he said that they would call me back the next day. They never called me back. I haven't eaten there since and I don't eat at any other Boston Pizza anymore. I was spending several thousand a year at Boston Pizza but not anymore. They don't even deserve 1 star. Read all the other reviews this restaurant should be shut down These owners should be ashamed in running such a poor restaurant. read more